Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default barclaycard/mercers

    Hi Can some kind soul point me in the right direction? My credit card debt has been passed to Mercers. I have spoken twice to them on the phone (never again!). We agreed a mutual sum each month to pay this debt off. Unfortunately, they requested my bank details for a DD. I refused so it became stalemate. I wrote to them to ask for their details so that I could set up a s/o. I didn't realise at the time I could do it without their permission. Before I heard from them I gained more knowledge from you guys so I went ahead and set up a s/o. They've now replied to my letter saying that I need to pay £x amount to bring my outstanding balance up to date. My s/o payment doesn't start until next week so how should I reply to their letter? Kind regards......


  2. #2
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    Default Re: barclaycard/mercers

    Hi WITP,

    You were right to refuse the DD arrangement - keep control for yourself !!

    If you are willing and able to make the agreed payments to clear the a/c, fine.

    If not, make the payments as agreed just now but send Mercers a CCA request by Rec'd Del'y - http://www.consumerforums.com/resour...request-letter

    Are there any penalty charges or mis-sold PPIicon on the a/c. If so they can be reclaimed with interesticon.

    If you don't have statements for the a/c going back 6 yearsicon, get them with a SAR - http://www.consumerforums.com/resour...access-request-

    While waiting for their replies, read the Reclaiming Charges guide at Link No1 in my signatureicon below.



    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  3. #3
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    walkinthepark Novitiate

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    Default Re: barclaycard/mercers

    Thanks for this.......



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE