Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
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6 weeks ago I traded in my car for a second hand car at a major chain.
The car was transported from a different branch of the chain so was not seen before the paperwork was signed. There was no room on the forecourt to house the car before collection.
I was informed of a small mark on the windscreen which was mended the day after.
I took the finance deal offered by the chain.
Within 3 hours of driving away I noticed a small dent on the drivers door and reported it immediately.
I took the car back the next day for inspection and was told that a panel beater would be contacted to fix the dent.
After weeks of stalling tactics, which included non-returned calls, the salesman who sold us the car being off and him having to be there as it was his sale, a date was arranged to meet the panel beater.
Result - it could not be mended 100% without damaging the paintwork and as this was a process only carried out at another branch of the chain, nothing could be done.
I believe the dent was noticed by the salesman on delivery from the other branch but that he chose not to inform us as it would undoubtedly affect/cancel the deal.
I would like to stick it to them and return the car but because it was a part exchange I do not know where I stand.
Also, if I stop using the car, what do I do for transport?
Yip, Follow the advice given in previous posts and also tell your story on http://arnoldckarkforum.com. Google arnold sucks, and read the many different sites where other suckers like me have been conned by this disgusting outfit.Tell your story here too. It may also help you to report to Trading Standards as they have had quite a few complaints recently about Clark. What area are you from?
If these websites are anything to go by, then AC can't be doing much repeat business. Join my little campaign--alongside the yellow and black AC sign on rear window, make another sign saying NEVER AGAIN or words to that effect, in bold print. Best of luck with these poor excuses for humans.
AC have a habit of advertising cars at a certain location when in reality the car is many miles away. If they get what they consider a genuine enquiry, they truck the car to that depot. Somewhere on this site there is a guy who was interested in a Lexus, which transpired to be lying in Glasgow. They brought the Lexus to England where the punter had his mechanic examine it. He didn't buy the car and AC took him to court for not paying the transport fee. I rather think that Clark's lawyers told them not to go to court, but they ignored this advice and guess what happened in court!!!
Yes, you have a point, but please remember that the AC's of this country rely heavily on the gullibility and business ignorance of the average punter. Their salesmen are trained to take full advantage of situations, but like you, i wouldn't sign anything until i saw the car. I offered to travel to one of AC's branches to see a car, but the salesman at our local branch almost s--- himself at the thought of losing a sale and, rather flustered, said "i'll bring it down for you", then a short time later said"That car has been sold".
Car problem
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Originally Posted by Hammy1962
