Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
My mum brought a Smart car from Holdcroft garage (large company). The car engine has blown up and she has only had the car for about 10 months if that. It was not new but it should last longer than that.
She has taken finance out on it and I am wondering if you guys know what she should do next..
You say the engine has blown but that could be a multitude of things so can you be more specific? Has she had a diagnosis on it? Things such as gaskets go all the time and although time consuming can be replaced fairly easily and DIY. If I can strip an engine then any numpty can and I'm a girlie.
Basically she can put a claim in to the company that sold her the car and ask for it to be repaired. She could also do the same to the finance company as they are equally liable. But not if she has refinanced on a log book loan deal.
Even though 10 months sounds a short time it's not going to be easy to get anything out of them. People struggle to claim on brand new cars but it is still worth asking the question.
Did she take out a warranty with the car or did they provide any guarantee?
You have to take into consideration the age and condition of the vehicle and price paid. We'd all love things to last longer but we do have to consider wear and tear and the odd lemon.
Also, have a scout around the net to see if the fault is one that others are complaining about. You stand more of a chance if it's a common fault and you can prove it.
My Mums car
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