Basic Account Holder
Cagger since : May 2008
Posts : 337 (0.14 post per day)
Thomas Cook Worldwide vouchers
Has anybody tried using these? I got £950 worth,on the back they say can be used in any Thomas Cook,Going places shops,or phone or online.
I tried online when i got to the payment screen,no where to input voucher codes.....called Thomas Cook,they advised that they do not have the facility to take the voucher codes online or over the phone,only in store. I checked their website and there is a recent "update" and i only found this under "Q & A"
If you want to use the vouchers online or phone,you have to pay by card & then send the vouchers in to get a refund against your card......no benefit there then cos you will lose any online discount as soon as you go in the store.....
If the terms have only been updated on their website how do they expect others to know?