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    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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Car insurance claim settlement


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Hi there,

 

I was 'recently' involved in an accident in which the car in front (in an effort to avoid an oncoming police car that had blues and twos on) backed into the front on my car at a speed that severely damaged my front end. The police stopped and witnessed the crash and gave me a crime reference number.

 

5+ months later im still sitting here without a car and im not on the road. I now find out that it is possibly due to the fact that the other driver is denying it was his fault and saying i crashed into him (even after he admitted liability himself to my insurer over the phone).

 

I have been without a car for 5 months and have recently had to leave my job due to this, not to mention the hinderence this has had on my quality of life as a whole. My main question is: Is there anything extra I can claim from this person and his insurer seeing as it appears the only reason it has taken this long is because he lied throughout the process or any other action I can take.

 

Any advice would be helpful as im getting desperate and running out of money now because of all of this and im running out of places to turn. My apologies also for the wall of text.

 

Thanks in advance.

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Hi AK,

 

You can claim for any loss or damage caused as a result of the accident, however you do have a common law duty to mitigate your losses, that is to limit any loss incurred.

 

You say you had to leave your job as you had no car- could this have been avoided, were you able to afford a cheap 'run around' and would this have been suitable? Do you have any funds available to you in bank accounts, credit cards, etc, that you could have accessed to replace the vehicle?

 

I'm not being nosey, and you dont have to answer these questions, but these will be what the insurer would be asking.

 

Have your insurers not updated you? Have you chased them? Has a police report been requested? Are the officers confirming they witnessed the accident? 5 months seems like a long time for you not to know anything, I would call your insurer and check all this, if everything has been done I suggest you ask them if/when they will look to issue proceedings.

Insurance Guy

If I can offer any help I will....

I have experience in Fault, Non-Fault & Disputed Liability Motor Claims for vehicle damage and hire, and some experience in Personal Injury Claims

 

 

If I've helped- please click my scales :D

 

ANY ASSISTANCE IS GIVEN ENTIRELY WITHOUT PREJUDICE- YOU SHOULD SEEK INDEPENDANT LEGAL ADVICE TO CONFIRM ANY ADVICE GIVEN

FEEL FREE TO PM ME A LINK TO YOUR THREAD IF YOU WOULD LIKE ADVICE 8-)

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