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  1. #1
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    Default MandMs daughter v barclaycard

    daughter has had this card for few years, had financial problems couple of years ago and could not pay, letters from barclaycard and then mercers sent DN last year, she ignored it and then got letters from westcot this year. have now looked at the DN and not sure if it is right. Have sent SARicon wescot replied with letter dealing with request.



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  2. #2
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    Default Re: MandMs daughter v barclaycard

    Hi MandM,

    Have you sent them a formal CCA request with the £1 fee.

    If they replied with T&C's but no agreement, have you sent a letter to put the a/c in dispute. The letters on posts 2 or 4 form here would suffice - http://www.consumeractiongroup.co.uk...RD-no-cca.html

    When they supply data in response to the SARicon, check to see if any charges have been added to the a/c. Check also for any mis-sold PPIicon.

    Both of these can be reclaimed.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

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  3. #3
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    Default Re: MandMs daughter v barclaycard

    have sent them a SARicon they have a couple of weeks left, I noticed she had been paying PPIicon for years so will see when or if the paperwork turns up

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  4. #4
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    Default Re: MandMs daughter v barclaycard

    Hi MandM,

    My 1st Q above was, "Have you made a formall CCA request."



    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  5. #5
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    Default Re: MandMs daughter v barclaycard

    no only SARicon at the moment

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  6. #6
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    Default Re: MandMs daughter v barclaycard

    bump

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  7. #7
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    Default Re: MandMs daughter v barclaycard

    Then fire off a CCA request to BC asap.



    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  8. #8
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    Default Re: MandMs daughter v barclaycard

    Quote Originally Posted by slick132 View Post
    Then fire off a CCA request to BC asap.

    TY Slick. Will get it sent off.

    Does anyone have any thoughts on the DN also?

    M

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  9. #9
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    Default Re: MandMs daughter v barclaycard

    The DN is defective as it is issued by Mercers on behalf of BC but does not include BC's full name and address.

    You should check to see if this was entered against the relevant CRA records.

    Read more about this in the Data Protection and Default Issues forum Stickies.



    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  10. #10
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    Default Re: MandMs daughter v barclaycard

    Quote Originally Posted by slick132 View Post
    The DN is defective as it is issued by Mercers on behalf of BC but does not include BC's full name and address.

    You should check to see if this was entered against the relevant CRA records.

    Read more about this in the Data Protection and Default Issues forum Stickies.

    Thanks again Slick. Very helpful.

    M

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  11. #11
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    Default Re: MandMs daughter v barclaycard

    The dating on the D/N doesn't appear to allow you enough days to rectify if sent by 1st class but prehaps others could check it as well.


  12. #12
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    Default Re: MandMs daughter v barclaycard

    Quote Originally Posted by middenmess View Post
    The dating on the D/N doesn't appear to allow you enough days to rectify if sent by 1st class but prehaps others could check it as well.
    Correct sent on a Thurs so Fri and Mon are service days... day 1 out of the 14 starts from new years day.

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  13. #13
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    Default Re: MandMs daughter v barclaycard

    Quote Originally Posted by the_shadow View Post
    Correct sent on a Thurs so Fri and Mon are service days... day 1 out of the 14 starts from new years day.

    S.
    Wouldn't day 1 would have to start from Jan 2nd as NYD is a Bank holidayicon?


  14. #14
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    Default Re: MandMs daughter v barclaycard

    Quote Originally Posted by middenmess View Post
    Wouldn't day 1 would have to start from Jan 2nd as NYD is a Bank holidayicon?
    Dont think so... 2 working days for service and then 14 calendar days for rectifying.

    S.

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  15. #15
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    Default Re: MandMs daughter v barclaycard

    Thanks all, have sent cca today by recorded delivery. Will wait to see if they reply to SARicon time up soon. Should I wait for the all the docs to come back before i send letter for PPIicon claim.

    mrs m

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  16. #16
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    Default Re: MandMs daughter v barclaycard

    Probably best to wait for all documentation to come back unless you have all your statements to enable you to work out your claim--and the interesticon on top!

    When you've prepared your claim let the forum know so that someone like Pompeyfaith--CAG's own PPIicon guru--can advise.


  17. #17
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    Default Re: MandMs daughter v barclaycard

    will do
    thanks
    i have stopped watching day time tv now this is much more exciting than jeremy kyle

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  18. #18
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    Default Re: MandMs daughter v barclaycard

    sorry should have said it was mrs m not mr m

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  19. #19
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    Default Re: MandMs daughter v barclaycard

    Update, received 6yrs statements, nothing about letters sent ie DN or termination letter.so dont know if the acc was terminated. On last statement printout acc balance as of Nov 08 is Nil and a lot of figures have been put in CHRGOFF what is this. Phoned BC and they are still saying she owes money. Will I need to send them another letter for the back statements as she is going for charges and PPIicon and will need to know how much she is claiming.

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  20. #20
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    Default Re: MandMs daughter v barclaycard

    Quote Originally Posted by MandM View Post
    Update, received 6yrs statements, nothing about letters sent ie DN or termination letter.so dont know if the acc was terminated. On last statement printout acc balance as of Nov 08 is Nil and a lot of figures have been put in CHRGOFF what is this. Phoned BC and they are still saying she owes money. Will I need to send them another letter for the back statements as she is going for charges and PPIicon and will need to know how much she is claiming.
    If this is in response to a SARicon then its Barclays standard just to send 6 yearsicon statements despite what you request.

    You need to inform them in writing that they have not sent everything requested and DEMAND that they send everything they hold on her otherwise you will either put in a Claim for non-compliance to court and seek costs against them OR complain to the ICO and let them instruct Barclays to send what you have requested. Give them a deadline of not more than 14 days and specifically mention it in the letter. They have had 40 days to collate the info which is more than reasonable.

    Charge off is an accounting term and to do with whats shown on the balance sheet and where its shown I believe.

    S.

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    The CAG is a free help site,should you be offered help that requires payment,please report it to site team.

    Deal with your debts:
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    ***** SERIOUSLY IN DEBT, DONT KNOW WHAT TO DO, TRY NationalDebtLine's MoneySteps *****


    IMPORTANT: Please take my advice in the spirit it is given and on the basis that I am expressing my opinion, These opinions are not endorsed by CAG in anyway and are offered informally without prejudice or warranty of any kind. These opinions are solely based upon the knowledge I've gained from this fantastic site and life in general. I have NO legal training.


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