Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Arrow Msa V Halifax ***SETTLED IN FULL***

    Hello all

    Sent off Halifaxicon S.A.R 19.07.06, recieved letter saying statements would follow but havent got them yet. I have had a look through the forums to see if there is a template letter to remind them of the time scale limitation, cant find one, i know its still early days just wondered if anyone has had this problem and what did you do?

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  2. #2
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    Default Re: Msa V Halifax

    Look here for DPA non-compliance letters:
    http://www.consumeractiongroup.co.uk...n-act-non.html


  3. #3
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    Default Re: Msa V Halifax

    Cheers michael i dont know how i missed that.


  4. #4
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    Default Re: Msa V Halifax

    Halifaxicon didnt comply the 40 day period is up and no statements. I sent off the faiure to comply letter yesterday and am waitng a response. I arent suprised as this is the level of customer service i have come to expect from them.


  5. #5
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    Default Re: Msa V Halifax

    Still no statements, sent off barclay s.a.r a week and a half after the Halifaxicon one and they came last week. Cheeky gets and ive paid for them (£10). Dont ever bank with the halifax!


  6. #6
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    Default Re: Msa V Halifax

    Statements have finally arrived, i added up the charges which came to over £700 (for 1 account) over the weekend, typed out my prelim letter and list of charges and sent them off this morning recorded delivery. Will see if they are any quicker at replying to this.


  7. #7
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    Default Re: Msa V Halifax

    Got a letter friday offering a settelment figure and brochure with information on banking charges. i am really happy that i am starting to see some progress and the Halifaxicon is paying me for a change! tempted to accept but i think ill take them to the cleaners. Just about to look through the forums on what to do next.


  8. #8
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    Default Re: Msa V Halifax

    Delete 1st sentence of the lbaicon and add:

    Thank you for your letter dated xx/xx/xx

    I respectfully decline your offer of settlement. I will accept the sum offered only as part settlement and on the clear understanding that I will pursue recovery of the remainder.


  9. #9
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    Default Re: Msa V Halifax

    Thanks again Michael, am going to type it out now.


  10. #10
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    Default Re: Msa V Halifax

    Hi, I Sent My First Letter To The Halifaxicon And Received An Offer Within 14 Days Of Almost Half The Ammount I Claimed!! Not Bad For The Cost Of A First Class Stamp - It Does Work!!!! Good Luck!


  11. #11
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    Default Re: Msa V Halifax

    Thats really good to hear Tarisa, did you claim the full amount?

    Also am a little confused so if anyone could clear this up for me i would be grateful. i received the standard settlement offer of just over half the ammount 2 days before the 14 day deadline was up and i read under step by step instructions that there is no need to send another letter, just start the moneyclaim, am i correct in thinking that?


  12. #12
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    Default Re: Msa V Halifax

    only just received the first offer, so still have half the battle left to fight! no there is another letter to send accepting the offer only in part payment and you will be claiming for the rest, you will find it in the library templates! good luck!!


  13. #13
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    Default Re: Msa V Halifax

    But I would limit their response time to 7 days, no more.

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    Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.



  14. #14
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    Default Re: Msa V Halifax

    Thanks jonni2bad,

    Halifaxicon letter came today, just another standard reply letter i think, saying "we will not be refunding the money as you did not wish to accept it", thats funny i am sure i said i would but still persue for the full amount!
    Anyway i have registered with money claim so i guess i will double check i know what i am doing and get on with that.

    Time from starting this whole process upto now 2 months 10 days, but i am making progress.


  15. #15
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    Default Re: Msa V Halifax

    Post back if you need help with the Particulars

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    Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.



  16. #16
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    Default Re: Msa V Halifax

    Ok just to confirm and inform any confused souls

    On MCOL "money claim online" you register, enter your details, as the person claiming you are the claimant and then enter the banks details they are the defendent.

    Keep following the instructions step by step, as i understand you enter no under the human rights act question, and yes under the reserve the right to claim interesticon (if you have decided to claim your interest).

    I then entered this as my short statement:

    I am claiming back charges in the amount of
    £xxxxx deducted from my account because i
    now understand that they are unlawful at
    common law. I will also be claiming back the
    costs i have incurred during this process
    which include the £10.00 cost for the Subject access requesticon and court fee of £80.00.
    And added the total costs in the calculation boxes provided below.

    I couldnt find any info on CAGicon site about filling in MCOL but i suppose it pretty simple to understand and fill in, this is just incase your wondering plus could a moderator or someone in the know please confirm i have done it correctly. THANKS



  17. #17
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    Default Re: Msa V Halifax

    Quote Originally Posted by msawouldlikejustice
    I then entered this as my short statement:

    I am claiming back charges in the amount of
    £xxxxx deducted from my account because i
    now understand that they are unlawful at
    common law. I will also be claiming back the
    costs i have incurred during this process
    which include the £10.00 cost for the Subject access requesticon and court fee of £80.00.
    This is a little sparse as Particulars of Claims go. You could try this which may need a little tweaking to fit
    :
    Claimant has account (A/C No) with Defendant from (Date a/c opened) conducted on their standard terms and conditionsicon. Claimant is claiming the return of (£0.00 = amount of charges claimed) taken by Defendant in charges over (X) years. The Defendant’s charges are a disproportionate penalty and therefore unenforceable as they are contrary to common law. They are also invalid under the Unfair Contracts Terms Act 1977 s.4 and under the Unfair Terms in Consumer Contracts Regulations 1999.Para.8 and sch.2.1.e.
    In the event that the charges are not a penalty they are unreasonable within the meaning of the Supply of Goods and Services Act 1982 s.15. Defendant has declined justification of charges despite repeated requests. Claimant claims interesticon under Sec.69 of the County Courts Act 1984 at a rate of 8% a year from(Date of 1st charge) to (Date of filing claim) of (£0.00 =The interest in the 8% spreadsheet calculation) and also interest at same rate up to the date of judgment or earlier payment at a daily rate of (£0.00p = Amount of charges claimed x 0.00022).



  18. #18
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    Default Re: Msa V Halifax

    Thanks very much Michael, i am glad i saved it and did not submit the claim now.


  19. #19
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    Default Re: Msa V Halifax

    MCOL submitted and am dead excited. I know its not over yet but thanks for the help and advice so far.


  20. #20
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    Default Re: Msa V Halifax

    Ok i might of messed up or am just being paranoid, sent lbaicon off dated 24.09.06. Recevied Halifaxicon reply saying "i confirm we will not refund all the charges" on 30.09.06. I then assumed because they have clearly stated they will not be refunding me i could start my MCOL so i did and entered it yesterday, 7 days before the 14 day deadline.
    All the other threads seem to be waiting the full 14 day deadline before entering it, will that cause any problems? thanks.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE