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I have a debt on Barclays premier charge card of £27000
Before it was passed to mercers I send the few letters of settelement on £6600 & they was asking me £8050 which i didnt paid, now account has been passed to credit solution ltd from nearly 2 months they are chasing me for the dept & i offer them the same £6600 but they are saying to me £8250 finally I thought to pay it get off my back so i ask them to send me in writing the offer of settelment first they said they did that but I didnt recieve from them anything & than after having the conversation with them again they send the letter dated 13th of the month to pay the money by 15th of the month I recived this letter on 17th of the month so i gave them a ring asking them that if they give me enough time to pay I will consider their request atleast 21 days then they told me that offer is withdrawn it was valid till 15th of the month now the new offer is £17000
any body can help
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there are no mis-sold ppi on this a/c that i am aware about
Card is on personal name
there are no penaltychargs on the a/c for late /missed or inadequate payments if they are it will be very littile mainly 3% intrest every month original dept is £23000 rest is intrest
Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.
I think you should try again making an offer to them....they were completely unreasonable in stating that the 2 day window between 13th and 15th was long enough especially so that you received it on the 17th.....(explain that to them) it just makes me wonder if they deliberately lied. just to get a payment out of you and then chase the rest later on....at least you got it in writing.....And if you do speak to them again RECORD the call.....
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The doc'ts posted may be of little help to you. I understand that you don't have the same protection with a monthly charge card as you do with a credit card.
Have you written to them as suggested by 42man in post #11 above.
Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.