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I have begun proceedings against Clydesdale Bank for Mis-selling PPI to myself and my wife when we took out a 'sizeable' loan back in 2005.
I am using a third party to do this for me, that is not important at this point.
What is interesting is the chain of events.
6th November, sent letter to third party - with printed copy of statement of loan amount remaining as held by cludesdale bank.
10th November, letter sent from third party to Clydesdale bank.
13th November, letters received (dated 10th November - ahem!) from Clydesdale bank, and Marlin Financial services. The letters state that Clydesdale bank transferred management of the loan to Marlin, September 18th! No letters or warnings of this occurence prior to this was received by myself. I did thankfully print out my loan balance as of 6th november showing Clydesdale were still handling my loan. I logged in today (16th November) and lo! the balance is zero.
Also, Marlin state that they have 'deducted' the remaining insurance payment owed against the loan (you pay mostly the insurance first from each month, with a smaller amount going toward the loan proper).
Ok,
Point 1. I can catagorically prove (actually, I did by sending the printout to the third party) the account was being managed by CB when they state it was not!
Point 2. Similar to when I claimed back my bank charges, do Clydesdale bank now follow a set pattern of letters and offers with regard to PPI? if so, is 'passing the buck' to a company such as Marlin (who 'graciously' deduct a tiny amount of the sum being claimed) now part of their tactic?
Point 3. is / has anyone else pursued PPI misselling against Clydesdale bank? Is this the correct thread, or should this be moved (admin?) redirected to a specific thread for this topic?
Regards,
arthur.
Re: PPI, Clydesdale bank, Marlin financial services.
Originally Posted by arthur071169
I have begun proceedings against Clydesdale Bank for Mis-selling PPI to myself and my wife when we took out a 'sizeable' loan back in 2005.
I am using a third party to do this for me, that is not important at this point.
What is interesting is the chain of events.
6th November, sent letter to third party - with printed copy of statement of loan amount remaining as held by cludesdale bank.
10th November, letter sent from third party to Clydesdale bank.
13th November, letters received (dated 10th November - ahem!) from Clydesdale bank, and Marlin Financial services. The letters state that Clydesdale bank transferred management of the loan to Marlin, September 18th! No letters or warnings of this occurence prior to this was received by myself. I did thankfully print out my loan balance as of 6th november showing Clydesdale were still handling my loan. I logged in today (16th November) and lo! the balance is zero.
Also, Marlin state that they have 'deducted' the remaining insurance payment owed against the loan (you pay mostly the insurance first from each month, with a smaller amount going toward the loan proper).
Ok,
Point 1. I can catagorically prove (actually, I did by sending the printout to the third party) the account was being managed by CB when they state it was not!
Point 2. Similar to when I claimed back my bank charges, do Clydesdale bank now follow a set pattern of letters and offers with regard to PPI? if so, is 'passing the buck' to a company such as Marlin (who 'graciously' deduct a tiny amount of the sum being claimed) now part of their tactic?
Point 3. is / has anyone else pursued PPI misselling against Clydesdale bank? Is this the correct thread, or should this be moved (admin?) redirected to a specific thread for this topic?
Regards,
arthur.
Is this third party a member of CAG or a friend or an advertised company claiming a fee for their services??
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I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner. ------------------------------------------------
Bank charge successes:
Halifax - Full settlement incl interest.
HSBC - Settlement, goodwill no admission of liability about 75% of claim.
RBS - Settlement, goodwill no admission of liability about 70% of claim.
2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did
PPI Successes
PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.
2 claims settled in full with LV without FOS involvement.
2 claims settled in full with HSBC without FOS involvement
PPI Claims ongoing with:
Cap one Now with the FOS
Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.
LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc
Please do not PM me for advice as it may be sometime before I can respond.
Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.
Re: PPI, Clydesdale bank, Marlin financial services.
Actually a 'noted' solicitors.
Last time (because of the amount I was claiming for bank charges) it took aaaaaaaaaaagggggggeeeeeee eesssssssss to create the paperwork, and I was quite annoyed with the whole banks attitude to my efforts (which paid out tho'). The company 'is' charging a fee, but it is capped (I confirmed this, and believe me, it is a small fraction of the potential win which matters more to me right now for several reasons).
I am happy (and far too busy as my career now does not allow me the satisfaction of time to do this myself) that the total fee is worth the effort being made by the solicitors.
Re: PPI, Clydesdale bank, Marlin financial services.
More info. I was instructed by my solicitor to not follow up any paperwork sent directly to me by the bank, as this contravenes their own financial services authority rules. guess what appeared in the post yeasterday? A rather friendly looking 'questionnaire', with a lovely section entitled 'sign here'.
Ahem. Essentially they want me to explain to their 'follow up department' (Called 'Customer Engagement'), what my grievance is, why I think I was missold PPI, provide all documentation, my 'recollection' of the meeting, etc etc.
I have forwarded this to the solicitor as they have yet to receive a copy. Typical Clydesdale bank behaviour.
Still looking to someone else on the forum to give any other feedback on their experiences reclaiming PPI from Clydesdale bank. Has anyone done this yet (or from Yorkshire Bank - same thing)???