Thread: Stoking the fire? Will they call in a DCA if I annoy them?

I have an Egg credit card balance of around £2300 that I'm paying off with slightly more than the minimum payment each month. I also have a loan with PPI insurance with them which I would like to claim back as I believe it was mis-sold.

This is something I have recently done with GE Money and Northern Rock on loans that I had over the last 6 years.

However, I'm a little nervous about doing the same with Egg - because I think they'll decide to pass on my credit card debt to a DCA if I make trouble for them with the loan.

I appreciate that some people on here are happy to fight DCAs and try to not pay back the money they spent, but really, I believe that I've borrowed/spent the money and it should be paid back (regardless of the flakey legal arguments). It was money I borrowed and not a gift from them

So what is the opinion of others on here?

Should I start to claim back the PPI from Egg? or should I wait until I've paid back the credit card balance?

Are they likely to hand over my CC debt to a collector if I annoy them?

Is The Account In Default Even Though You Are Paying Egg

Have You Ever Received A Default Notice

Are All The Payments Up To Date

Originally Posted by postggj

Is The Account In Default Even Though You Are Paying Egg

Have You Ever Received A Default Notice

Are All The Payments Up To Date

The account is not in default, I've never received a default notice.

All payments are up to date - I took an agreed payment break of 3 months when we were moving house - this is an advertised feature of the loan.

Never missed a payment on the credit card or the loan.

Originally Posted by Mistermind

.....so long as you stay in front of your legal obligations they cannot call in the DCAs. But even if you fall behind, Egg strapped for cash will need to consider the pros and cons of passing/selling your account to DCAs. They will lose a hefty percentage, whereas your debt looks as if it will be repaid by you in full, albeit slowlyly.

Not sure about the terms of your loan account, but credit card holders have faced horrendous interest rate hikes from Egg, this regardless of whether or not the consumer makes waves reclaiming this and that.

The credit card interest rate did jump just before the agreement was cancelled, but it is that cancellation that has me a little worried. If there is no credit agreement between Egg and I, whats to stop them simply selling the debt on?

At this time I'm erring towards claiming back the PPI and telling them to refund that amount to my credit card account. That way everyone is happy (well, as happy as they can be in this situation!)

Originally Posted by Mistermind

Reading between the lines you have a loan account which has never been in arrears do Egg cannot touch you in any way.

You appear also to have a credit card on which no arrears situation has been mentioned. So long as you keep in front of minimum payments there Egg cannot issue DN or demand full repayment on either loan or card. By "agreement cancelled" I take it Egg wrote to say they no longer wish to make fresh lendings, but as per their T&C in black and white they will continue to honour legal obligation to accept no more than minimum monthly payment but expect you to pay no less. Is there any letter to say Egg's "cancellation" refers to obliteration of past obligations on both sides instead of withholding of future lendings from Egg's side?

There does not seem any legal way they can pass your account to DCAs and demand higher monthly payments, regardless of your legal challenge on missold PPI.

I received the same letter as many on this forum that basically says "thanks for spending on your egg card, but we'd prefer it if you stopped that now." Oh and that was just after they hiked up the interest rate to something silly.

The monthly payment on it is just over £100 a month but it goes out the day after my salary goes in and I look at it in the same way as tax and national insurance payments - its just one of those things that makes me feel poorer. Except of course the CC payments will come to an end - eventually!

I did once have a problem making the payment to my egg loan but that was just a case of making the monthly payment in two parts (one before pay day and the other just after).

Right then, I've decided to go for a PPI claim on the loan and will ask them to credit the refund to the credit card balance.