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    • Hi welcome to the Forum.  If a PCN is sent out late ie after the 12th day of the alleged offence, the charge cannot then be transferred from the driver to the keeper.T he PCN is deemed to have arrived two days after dispatch so in your case, unless you can prove that Nexus sent the PCN several days after they claim you have very little chance of winning that argument. All is not lost since the majority of PCNs sent out are very poorly worded so that yet again the keeper is not liable to pay the charge, only the driver is now liable. If you post up the PCN, front and back we will be able to confirm whether it is compliant or not. Even if it is ok, there are lots of other reasons why it is not necessary to pay those rogues. 
    • Hi I received a Parking Charge letter to keeper on Monday 15/04/24, the 17th day after the alleged incident. My understanding is that this is outside the window for notifying. The issue date was 08/04/2024 which should have been in good time for it to have arrived within the notice period but in fact it actually arrived at lunchtime on the 15th. Do I have to prove when it arrived  (and if so how can I do that?) or is the onus on them to prove it was delivered in time? All I can find is that delivery is assumed to be on the second working day after issue which would have been Weds 10//04/24 but it was actually delivered 5 days later than that (thank you Royal Mail!). My husband was present when it arrived - is a family member witness considered sufficient proof? 1 Date of the infringement  arr 28/03/24 21:00, dep 29/03/24 01.27 2 Date on the NTK  08/04/2024 (Date of Issue) 3 Date received Monday 15/04/24 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012?  Yes 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? [Y/N?] post up your appeal] No    Have you had a response?  n/a 7 Who is the parking company? GroupNexus 8. Where exactly [carpark name and town] Petrol Station Roadchef Tibshelf South DE55 5T 'operating in accordance with the BPA's Code of Practice'  
    • lookinforinfo - many thanks for your reply. It would be very interesting to get the letter of discontinuance. The court receptionist said that the county court was in Gloucester 'today' so that makes me think that some days it is in Gloucester and some days its in Cheltenham, it was maybe changed by the courts and i was never informed, who knows if DCBL were or not. My costs were a gallon of petrol and £3.40 for parking. I certainly don't want to end up in court again that's for sure but never say never lol. Its utterly disgusting the way these crooks can legally treat motorists but that's the uk for you. I'm originally from Scotland so it's good that they are not enforceable there but they certainly still try to get money out of you. I have to admit i have lost count of the pcn's i have received in the last 2 yr and 4 months since coming to England for work, most of them stop bothering you on their own eventually, it was just this one that they took it all the way. Like i mentioned in my WS the the likes of Aldi and other companies can get them cancelled but Mcdonalds refused to help me despite me being a very good customer.   brassednecked - many thanks   honeybee - many thanks   nicky boy - many thanks    
    • Huh? This is nothing about paying just for what I use - I currently prefer the averaged monthly payment - else i wouldn't be in credit month after month - which I am comfortable with - else I wold simply request a part refund - which I  would have done if they hadn't reduced my monthly dd after the complaint I raised (handled slowly and rather badly) highlighted the errors in their systems (one of which they do seem to have fixed) Are you not aware DD is always potentially variable? ah well, look it up - but my deal is a supposed to average the payments over a year, and i dont expect them to change payments (up or down) without my informed agreement ESPECIALLY when I'm in credit over winter.   You are happy with your smart meter - jolly for you I dont want one, dont have to have one  - so wont   I have a box that tells me my electricity usage - was free donkeys years ago and shows me everything I need to know just like a smart meter but doesnt need a smart meter,  and i can manually set my charges - so as a side effect - would show me if the charges from the supplier were mismatched. Doesn't tell me if the meters actually calibrated correctly - but neither does your smart meter. That all relies on a label and the competence of the testers - and the competence of any remote fiddling with the settings. You seem happy with that - thats fine. I'm not.    
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possible barred old mortgage loan


superg
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Hi guys This is a bit of a tricky one well here goes well back in the late 80s my mam and dad bought a house then remortgaged it but the person that did it did it wrong and the money from the old mortgage did not cover it and payments were too high to pay so my parents had to hand over our home. The house was then sold but the company said that my parents owed the rest of money to cover house think this was around 1994.my mam left my father and my self and the company never found my mam,

 

unfortunately my father had a beakdown in 1995 and had shock treatment in a Psychiatric hospitle when my father returned home he was under a nurce that used to check on him as he wasn't very stable anyway one day some men form the mortgage company must have called and make him sign to say that he would pay them money. my mam had calls from them but never replied as she had cancer but an ex solicitor used to reply for her but unfortunately she has just passed away. I have spoken to my father and he said he does not recall signing anything at all even to this day he is very confused I was wondering if these people should have even done this as my father was sectioned under the mental health act

 

The company claim that it may have been barred but my father had signed the form so they can collect the money not sure where i would stand with this he is really worried

 

any advice will be very greatfull

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Well providing there's been no payment and no written acknowledgment since 1995 it became unenforceable in 2007. That would seem to be it. I think your local rag might quite like this one.

Keep the faith. EiE.

 

Capstone Mortgage 'Services' - Sub-prime garbage - unlawful behaviour/MULTIPLE consumer abuse, TOTALLY in Defiance of REGULATIONS and the law

 

http://www.fsa.gov.uk/pubs/final/gmac_rfc.pdf

 

CONTACT CIB Here

 

http://www.insolvency.gov.uk/Complaintformcib.Htm

 

Kevin Hughes(Compliance Manager-main) @ 02920 380 633

 

Lee Jenkins(prosecuting Amany Attia) 02920 380 643

 

Mark Youde(accounts compliance) 02920 380 955

 

Charlotte Allan @ 0207 596 6108 investigating all the Lehman lenders

 

Jeremy Pilcher 0207 637 6231

 

NO KAGGA LEFT BEHIND...

 

"We would not seek a battle, as we are; Nor, as we are, we say we will not shun it"

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hi thanks for your reply as far as i know these people must have been to my farther house and told him he had to pay this was around 1996 i am not sure on dates but father said he never signed anything but is paying a small amount

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hi people as of yet i cant find his paying in book because of the situation but I think i may have taken it to fathers house problem is that my father still isn't too well I don't think he even knew who he was paying the money too my mam must of being paying it out of his money I am not sure but they were divorced so he lives alone

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Hi super G.

 

I am shocked to the core that a DCA would seek to profiteer in these circumstances. This is disgusting. I know DCA's are lower than shark sh*t but....Name and shame. You're in very good hands now that postggj is taking this personally. I wouldn't want to be in that DCAs shoes now!

Keep the faith. EiE.

 

Capstone Mortgage 'Services' - Sub-prime garbage - unlawful behaviour/MULTIPLE consumer abuse, TOTALLY in Defiance of REGULATIONS and the law

 

http://www.fsa.gov.uk/pubs/final/gmac_rfc.pdf

 

CONTACT CIB Here

 

http://www.insolvency.gov.uk/Complaintformcib.Htm

 

Kevin Hughes(Compliance Manager-main) @ 02920 380 633

 

Lee Jenkins(prosecuting Amany Attia) 02920 380 643

 

Mark Youde(accounts compliance) 02920 380 955

 

Charlotte Allan @ 0207 596 6108 investigating all the Lehman lenders

 

Jeremy Pilcher 0207 637 6231

 

NO KAGGA LEFT BEHIND...

 

"We would not seek a battle, as we are; Nor, as we are, we say we will not shun it"

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  • 2 weeks later...

It would appear at first view that this is a clear and very nasty case of financial abuse. As you stated your father was sectioned under the Mental Health Act 1983. As a result of this, and the fact you mentioned your father was very confused, it is safe to assume that he would have been defined, from a health provision perspective, as a vulnerable adult.

 

With this in mind it may be worth contacting your local authority's (council) social services department as they all deal with alleged financial abuse cases. Also, whilst your father was unwell was any power of attorney given to anyone else? If this was the case it would be the person with such power who should've dealt with the DCA rather than your father directly. If power of attorney existed I am sure the DCA would be in breach of at least one rule/law or another.

 

The Mental Capacity Act (2005) may also prove useful in this case. The act was established to protect the interests of vulnerable persons and allow them to make informed decisions for as long as they are able.

In this case it appears that your father was unable to make an informed decision due to mental health problems at that time, and thus it is likely the DCA commited an offence under the act by 'ill treatment' of someone who lacks capacity under the act.

 

Having read this post I don't think that I am alone in thinking how disgracful and immorale the actions of the DCA are. I work at a psyciatric hospital for persons detained under the mental health act 1983 so have access to a variety of information and implications of the two acts I have mentioned. I'll help in any way I can so feel free to contact me if I can be of any further help.

 

Wishing your father and you all the best with this awful and unacceptable situation.

 

BiGaD09

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hello BiGaD09

 

Thanks for your reply this is very useful information That you have provided There is something that i am confused about. when my father had a breakdown the doctor came to the house and he said that you need to go to hospital and asked if my father was ok going there himself as his friend offered to take him the doctor agreed this was ok. would this mean my father was Voluntary admitted to hospital. while in there he received ect shock treatment on his return home he had some care people come to visit him and ask questions and things some sort of nurse. in the mean time i have not paid the money to them and my father doesn't know how to. I know that he did send the dca a doctors letter stating his frame of mind not sure what letter he received from them .

 

Thanks superg

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It is my considered opinion that this predatory ****** DCA needs naming and shaming. However see what more senior caggers than myself think before doing so.

 

Good luck with these hideous parasites.

Keep the faith. EiE.

 

Capstone Mortgage 'Services' - Sub-prime garbage - unlawful behaviour/MULTIPLE consumer abuse, TOTALLY in Defiance of REGULATIONS and the law

 

http://www.fsa.gov.uk/pubs/final/gmac_rfc.pdf

 

CONTACT CIB Here

 

http://www.insolvency.gov.uk/Complaintformcib.Htm

 

Kevin Hughes(Compliance Manager-main) @ 02920 380 633

 

Lee Jenkins(prosecuting Amany Attia) 02920 380 643

 

Mark Youde(accounts compliance) 02920 380 955

 

Charlotte Allan @ 0207 596 6108 investigating all the Lehman lenders

 

Jeremy Pilcher 0207 637 6231

 

NO KAGGA LEFT BEHIND...

 

"We would not seek a battle, as we are; Nor, as we are, we say we will not shun it"

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hello BiGaD09

*

Thanks for your reply this is very useful information That you have provided There is something that i am confused about. when my father had a breakdown the doctor came to the house and he said that you need to go to hospital and asked if my father was ok going there himself as his friend offered to take him the doctor agreed this was ok. would this mean my father was Voluntary admitted to hospital. while in there he received ect shock treatment on his return home he had some care people come to visit him and ask questions and things some sort of nurse. in the mean time i have not paid the money to them and my father doesn't know how to. I know that he did send the dca a doctors letter stating his frame of mind not sure what letter he received from them .

*

Thanks superg

*

Your father would have been classed as an informal admission. The Mental Health Act 1983 would still apply but without a few of the articles in it such as mental health review tribunals for example which deal with patients contesting their detainment.

The fundamental part of the act in this instance is part VII Management of Property and Affairs of Patients. This relates to all patients whether detained, informally admitted or in community settings. This part was repealled by the introduction of the Mental Capacity Act 2005 under which your father would have been legally protected from actions such as this. Offences under the act can result in fines and even imprisonment upon conviction.

 

 

In this case the best advice I can give is to seek legal advice in relation to a breach of the Mental Capacity/ Mental Health Act. It is my honestly held belief that an offence has been commited in this case and that the cost of any proceedings arising would be eligable for legal aid. A solicitor would be the best option for dealing with the DCA and I'm sure I'm not alone in hoping that a conviction against the DCA or it's employees would arise as a result.

 

 

BiGaD09

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SuperG

 

Name and Shame this DCA NOW! Post it on open. If postggj with over 10,000 posts on this site says it's OK to do so then I'm sure it is. This very act alone will probably get them to back off, and give you some breathing space to sort it out properly. It might also give your dad the reassurance that he need not worry.

 

Please keep your calm. You're amongst friends now.

 

Just want to add my very warm felt thanks to Big AD09 for highlighting the relevant law in this regard. Small work makes big heroes and destroys injustice. 5 posts in and in my view your are a legend already.

Keep the faith. EiE.

 

Capstone Mortgage 'Services' - Sub-prime garbage - unlawful behaviour/MULTIPLE consumer abuse, TOTALLY in Defiance of REGULATIONS and the law

 

http://www.fsa.gov.uk/pubs/final/gmac_rfc.pdf

 

CONTACT CIB Here

 

http://www.insolvency.gov.uk/Complaintformcib.Htm

 

Kevin Hughes(Compliance Manager-main) @ 02920 380 633

 

Lee Jenkins(prosecuting Amany Attia) 02920 380 643

 

Mark Youde(accounts compliance) 02920 380 955

 

Charlotte Allan @ 0207 596 6108 investigating all the Lehman lenders

 

Jeremy Pilcher 0207 637 6231

 

NO KAGGA LEFT BEHIND...

 

"We would not seek a battle, as we are; Nor, as we are, we say we will not shun it"

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Sorry is it DLC/Hillesden for sure.? I missed those earlier posts.

Keep the faith. EiE.

 

Capstone Mortgage 'Services' - Sub-prime garbage - unlawful behaviour/MULTIPLE consumer abuse, TOTALLY in Defiance of REGULATIONS and the law

 

http://www.fsa.gov.uk/pubs/final/gmac_rfc.pdf

 

CONTACT CIB Here

 

http://www.insolvency.gov.uk/Complaintformcib.Htm

 

Kevin Hughes(Compliance Manager-main) @ 02920 380 633

 

Lee Jenkins(prosecuting Amany Attia) 02920 380 643

 

Mark Youde(accounts compliance) 02920 380 955

 

Charlotte Allan @ 0207 596 6108 investigating all the Lehman lenders

 

Jeremy Pilcher 0207 637 6231

 

NO KAGGA LEFT BEHIND...

 

"We would not seek a battle, as we are; Nor, as we are, we say we will not shun it"

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hi in 1995/1996 the debt was in the time limit thats why i think they come to the house and obtained my dads signature but at the time I am not sure what company this was hope this helps my father cant remember anyone calling at his home there was a letter some where saying that because my father had signed the form that he had started the debt back off again

Edited by superg
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Did he have capacity, did he know what he was signing?? If the answer is no then the agreement is void. Obtain the medical evidence that he didn't have capacity or at least he was very ill at the time then tell them to get lost

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They have broken the law, but apart from that, the following is taken from the OFT debt collection guidance July 2003, updated December 2006. http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

 

 

Debt collection visits

2.11 Those visiting debtors must not act in an unclear or threatening manner.

2.12 Examples of unfair practices are:

a. not making the purpose of any proposed visit clear, for example, merely

stating that collectors or field agents will call is not sufficient

b. visiting a debtor when it is known they are vulnerable, for example, when

a doctor's certificate has been provided stating that the debtor is ill

c. continuing with a visit when it becomes apparent that the debtor is

distressed or otherwise vulnerable, for example, it becomes apparent that

the debtor has mental health problems

d. entering a property uninvited

e. not leaving a property when asked to

f. visiting or threatening to visit debtors without prior agreement when the

 

debt is deadlocked or disputed

1

g. not giving adequate notice of the time and date of a visit

2

h visiting debtors, unless requested, at inappropriate locations such as work

or hospital.

1

Edited by 389shell
Highlighting relevant info

PLEASE DONATE ANYTHING THAT YOU CAN

 

 

A government that robs Peter to pay Paul can always depend on the support of Paul.

George Bernard Shaw

 

 

 

 

Go on, click me scales (if I have helped) :grin:

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Posted in error

Keep the faith. EiE.

 

Capstone Mortgage 'Services' - Sub-prime garbage - unlawful behaviour/MULTIPLE consumer abuse, TOTALLY in Defiance of REGULATIONS and the law

 

http://www.fsa.gov.uk/pubs/final/gmac_rfc.pdf

 

CONTACT CIB Here

 

http://www.insolvency.gov.uk/Complaintformcib.Htm

 

Kevin Hughes(Compliance Manager-main) @ 02920 380 633

 

Lee Jenkins(prosecuting Amany Attia) 02920 380 643

 

Mark Youde(accounts compliance) 02920 380 955

 

Charlotte Allan @ 0207 596 6108 investigating all the Lehman lenders

 

Jeremy Pilcher 0207 637 6231

 

NO KAGGA LEFT BEHIND...

 

"We would not seek a battle, as we are; Nor, as we are, we say we will not shun it"

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  • 2 months later...

Hi all Just to keep you all updated my father has been phoned by this dca not sure what he said ,but the original creditor has contacted him via phone and letter they are called Bradford & Bingley they say they want payment from him but he doesn't know what to do is there any letter to send him also I am not sure if it was the dca who got his signature or Bradford & Bingley I know that these people are in the wrong just have not got a clue where to start with it

 

Thanks in advance

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