Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default GMAC what can i claim back ?

    was over 6 yearsicon 50 arrears charges 15 pounds no dd
    and taken to court by them was up two thousands pounds in arrears
    also i left them last year as the rate was 10.4 %
    i am sure these were added to the mortgageicon

    help thanks paul.


  2. #2
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    Default Re: GMAC what can i claim back ?

    you can claim it all back all the way back to 1995 including any interesticon they have applied to the charges which they have taken from you.

    Start reading the forum. Find out how to do it. It's not complicated. Get started now

    Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.
    Please include a link to the post you want me to look at. If you have received a defence, contact me.
    Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

  3. #3
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    Default Re: GMAC what can i claim back ?

    Quote Originally Posted by wishboneash View Post
    was over 6 yearsicon 50 arrears charges 15 pounds no dd
    and taken to court by them was up two thousands pounds in arrears
    also i left them last year as the rate was 10.4 %
    i am sure these were added to the mortgageicon

    help thanks paul.
    thanks it look so complicated i found
    an old statement
    with various amounts on looks like they have added on the mortgageicon
    will let you know how i get on

    morthage arrears from 2002 to 2008 regards paul.


  4. #4
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    Default Re: GMAC what can i claim back ?

    hi 27 fifty pound charges 27 15 pounds dd charges from 31 12 2004 to 31-3 2007
    100 pound litigation was 2700 in arrears would these have been added to loan now with ge money.


  5. #5
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    Default Re: GMAC what can i claim back ?

    Quote Originally Posted by BankFodder View Post
    you can claim it all back all the way back to 1995 including any interesticon they have applied to the charges which they have taken from you.

    Start reading the forum. Find out how to do it. It's not complicated. Get started now

    Wrote to Gmac in 2007 requesting fees back for arrears and no DD set up. They gave us the usual answer and told to go to the fosicon, with a 6 month period to do so. Personal circumstances and a bit of a mix up with information about Bank charges being held, stopped us from doing so until a month too late. FOB could then not help unless GMAC said they could, which they obviously said no to. As far as they were concerned case closed and if we wanted to go to court they would sue us!! Anyway, time has gone on and this morning we had a letter from them saying that they owed us £123. No info on how they got that figure. We reckon they owe us £1500. Rang the FSA and they said that it goes back to from August 04 till Nov 09. What about before that then? We left in August 05. If they were doing things wrong in 04 they must have been doing it wrong before that too. We will write to them again and see what happens, but I'm sure not going to let this just slip by this time. Just afraid of going to court as we cant afford to be sued by them!


  6. #6
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    Default Re: GMAC what can i claim back ?

    we got a letter today from gmac saying they where going to send us a cheque for 251.23 just looked at all my old statements from them and they charged us over 2300 in arears charges, unpaid dd and non payment by dd they also charged us over a 1000 in solcitors costs can i claim all this back these fees where from 06/2003 to 04/2007 when we paid the mortgageicon off thanks for any help buffy x

    Buffy x

    Buffy v Halifax WON all charges refunded

  7. #7
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    Default Re: GMAC what can i claim back ?

    i have sent in a claim via a claim firm i want evertyhing back from 2002 to 2008 must be over 4000 in charges


  8. #8
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    Default Re: GMAC what can i claim back ?

    What company have you used?


  9. #9
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    Default Re: GMAC what can i claim back ?


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    Default Re: GMAC what can i claim back ?

    is anyone still claiming


  11. #11
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    Default Re: GMAC what can i claim back ?

    How are you getting on with the company you are using?


  12. #12
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    Default Re: GMAC what can i claim back ?

    they said there still progressing the claim


  13. #13
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    Default Re: GMAC what can i claim back ?

    Hi, I'm claiming back against GMAC as well, but you don't have to use one of these companies that charges you for getting your money back - that's what the FSO are for, and all it costs is a first class stamp!

    I wrote to GMAC asking for my statements dating back to when I had my mortgageicon with them -I've since sold the house - and received no reply, so went straight to the FSO, put in a complaint with them, they contacted GMAC requesting the information, still no reply, so the FSO took it on.

    About 2 weeks later, I got a phonecall from GMAC, advising that they were willing to pay me £555 as a "goodwill gestureicon", saying that the FSO could take months, "but we can have a nice cheque out to you before Christmas." Obviously I refused - I think they owe me at least £2400, and possibly as much as £4000.

    You have to ask them for your statements first, and for this they'll charge you a max amount of £10. When you get these, go through them to figure out how much you think they owe you in charges, then use one of the template letters - you'll find them on this site, I'll go after I've typed this and have a look for them - requesting your money. They'll probably refuse, and might offer you a smaller amount. Don't accept this. At that stage, continue the complaint to the FSO. It isn't that complicated, honest.

    And if you use the FSO, they can't sue you for that, you're entitled to complain if you think you have grounds. They're trying to scare you, and you should state that in your FSO complaint - they aren't entitled to tell you that you aren't allowed to complain! Cheek!

    The thing that I'm wondering about at the moment is, I know that the arrears charges, and charges for using an alternative payment method from DD are unfair, as are solicitors fees, but I have this "Standard S" charge, which appears for the first time 18 months into my statements, and I haven't a clue what it is for. It isn't interesticon being added on, as my mortgageicon was interest plus capital.

    If anyone has any clues on what these charges are, clue me in please, as this would take my claim to over £4000 if they turn out to be unfair as well.


  14. #14
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    Default Re: GMAC what can i claim back ?

    just got a leter from them saying they will pay me £566.19
    i had over £3000 pounds in £50 pounds will look into it i did send £10 pounds off to the claims cmpany also last year with them i was paying 10.4 % intrest a month


  15. #15
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    Default Re: GMAC what can i claim back ?

    and they want us to call them my charges went back to 2002


  16. #16
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    Default Re: GMAC what can i claim back ?

    Quote Originally Posted by wishboneash View Post
    and they want us to call them my charges went back to 2002
    Ok, if I were you, I'd sack that company. These companies are making a lot of money from peoples claims, because people see the process as being scary, but all the template letters can be found on the net. You're at the stage where the mortgageicon company has offered you a derisory amount, this will be their final decision on the case, so as long as you have that final decision, you can download a complaints form for the FSO on the internet, print it off, complete it with the complaint details, and send it to them. Or use their sites internal mail forwarding, but make sure you take a note of the case reference number you'll get.

    The FSO will investigate it from that point, and every penny you're awarded will be yours - you won't have to hand it over to some big fat cat company. At the moment, all they've done is request your statements, and forward a letter advising the mortgageicon providers that you think the charges are unfair, they haven't really done any work. I'd sack them, and go with the FSO if I were you.


  17. #17
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    Default Re: GMAC what can i claim back ?

    Quote Originally Posted by saucy View Post
    Wrote to Gmac in 2007 requesting fees back for arrears and no DD set up. They gave us the usual answer and told to go to the fosicon, with a 6 month period to do so. Personal circumstances and a bit of a mix up with information about Bank charges being held, stopped us from doing so until a month too late. FOB could then not help unless GMAC said they could, which they obviously said no to. As far as they were concerned case closed and if we wanted to go to court they would sue us!! Anyway, time has gone on and this morning we had a letter from them saying that they owed us £123. No info on how they got that figure. We reckon they owe us £1500. Rang the FSA and they said that it goes back to from August 04 till Nov 09. What about before that then? We left in August 05. If they were doing things wrong in 04 they must have been doing it wrong before that too. We will write to them again and see what happens, but I'm sure not going to let this just slip by this time. Just afraid of going to court as we cant afford to be sued by them!
    They can't sue you for going to the FSO - it's your right to complain if you think you have grounds. These are obviously scare tactics. They're trying to convince you that you don't have any rights!

    This site's brilliant, root around, or start a thread with any questions, and you'll get all the information you need, but I'm going through the same thing just now, without the assistance of any "claim" company trying to get part of my settlement when it comes, and with the assistance of the FSO.

    Keep going with it, and good luck!


  18. #18
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    Default Re: GMAC what can i claim back ?

    what form from the fso do i download


  19. #19
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    Default Re: GMAC what can i claim back ?

    hi can you give details about how you are getting on Paul.


  20. #20
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    Default Re: GMAC what can i claim back ?

    Quote Originally Posted by wishboneash View Post
    what form from the fso do i download
    Just go to the FSO webiste, and there's tab for complaints. This takes you to their complaint form, you can fill it in onsite, you don't even need to print it off, and send it via their site as well, just make sure you take a note of the reference number you get once you've sent it.

    Good luck!



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE