Thread: First Direct or Metropolitan Collection Services

had an ongoing dispute with FD due to loan & CC,agreed reduced payments,but due to an error on their part interest was incorrectly calculated,which they sorted.

But from what i can remember,they passed on to their in house collection Metropolitan (i say in house,when they are based in the Phillipines).

Dont remember getting any warning letter,just the 1st letter from Metro,saying pay full amount in 7 days or we will instruct solicitors. In a panic i called them,they said full amount or they will put a charge on the house,they then said how much can you afford,etc I plucked a figure out of the air as they were pushing.

Since then I have decided to take a look back see if FD have acted correctly.
Who do I CCA or DSAR FD or MCS? would like to hear that call again the woman was really arrogant & pushy.