Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
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Thread: MissM VS Cap 1

  1. #1
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    Default MissM VS Cap 1

    sent prelim on Wed for 60 quid. checked balance today and surprise surprise, anothe 20 quid overlimit fee...

    well at least if i sent the lbaicon then i can include it then! small amount but every little helps!

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  2. #2
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    Bean Informative Bean Informative Bean Informative Bean's Avatar

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    Smile Re: MissM VS Cap 1

    Good luck with your claim MissM!

    Regards,
    Bean
    Lloyds TSB - 27/11/06 - £6377 paidrest with FOS

    SETTLED
    Cap One - 6/10/06 - £875
    Lloyds TSB (MC) - 20/10/06 (BY DEF) £372
    Hitachi Cap - Nov. 06 - £207
    Citi Cards - 28/12//06 - £220
    Monument - 23/1/07 - £889
    Barclaycard (Mrs. Bean) - 19/2/07 £376
    Opinions / advice of Bean are independent, informal, without prejudice, without liability, not CAG endorsed. If in doubt, ask a qualified professional.

  3. #3
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    Default Re: MissM VS Cap 1

    oooooo have a message from my other half that Crap one called last night concerning a letter i sent them! will call on lunch break and let you all know! Message is from a laura garret, anyone know anyting or spoken to her before...
    since my prelim they have also added on another 20 pounds of charge. I think I will just call back as a "goodwill gestureicon" stating all correspondence in writing please!


  4. #4
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    Default Re: MissM VS Cap 1

    yippeeee!

    Just got a call from the lovely laura garrett at Exec. Offices for Capital 1

    Her:I understand you are unhappy with your bank charges?
    Me: Yes of course, they are unlawful according to the OFT
    Her: Well I have gone through all of your statements since your account opened and can find £80 in charges. What I would like to do is refund them today by credit to your account.
    Me: Oh that's great thank you.
    Her: Let me just double check I havent already credited them when I left a message for you on Friday... no I didn't but have done so now.. You will see them on your next statement which is due to go out later this week. Is this ok for you?
    Me: Yes that is fine thank you

    WOOOOO HOO. I know its not a lot but its my first one!! Yay!!

    PS her number is 0115 843 2455 if anyone wants to give it a try.

    She was very nice and didnt argue at all. I figure since I still have an account with them they always know they can make money off me somehow.. and they must have a limit they can refund right away!! Oh well,, hopes RBOS decides to cough it up sooner rather than later.. that one is 855 quid!!


  5. #5
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    Smile Re: MissM VS Cap 1

    Well done MissM, one down, more to go.

    Regards,
    Bean
    Lloyds TSB - 27/11/06 - £6377 paidrest with FOS

    SETTLED
    Cap One - 6/10/06 - £875
    Lloyds TSB (MC) - 20/10/06 (BY DEF) £372
    Hitachi Cap - Nov. 06 - £207
    Citi Cards - 28/12//06 - £220
    Monument - 23/1/07 - £889
    Barclaycard (Mrs. Bean) - 19/2/07 £376
    Opinions / advice of Bean are independent, informal, without prejudice, without liability, not CAG endorsed. If in doubt, ask a qualified professional.

  6. #6
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    bathgatebuyer Novitiate

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    Lothian
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    Default Re: MissM VS Cap 1

    Good to hear that you're getting these things resolved.

    Hoopefully they'll be as good when I start on them!



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE