Thread: Barclays/Wescot

We are looking at one for our daughter with Barclays. She has also been chased on this account by Mercers and then Wescot. Pretty sure there's PPI (Barclaycard) going back to 98 so sent SAR about 2 weeks ago. to BC.

Got a letter back today from Wescot saying "Thank you for your letter..........currently investigating your query.............will suspend all collection activity.............may need to contact you though for more info.........process may take several weeks...........appreciat e your patience..........will contact you upon concluding our investigation!!!!!

They refer to BC as their client and have always done so.

Does anyone have anything similar and any ideas on what I should send them (if anything)

Thanks

MandM

Most politest of bumps (is that a word?)

M

Hi MandM,

As this is for a BC a/c, I'll put it in the BC forum.

BC have 40 days to respond to your SAR, so you'll have to wait for their reply. Once you see what charges and PPI are on the a/c, you can decide how to proceed.

If anyone pesters you while awaiting the SAR response, tell them to back off as the a/c is in dispute.

Originally Posted by slick132

Hi MandM,

As this is for a BC a/c, I'll put it in the BC forum.

BC have 40 days to respond to your SAR, so you'll have to wait for their reply. Once you see what charges and PPI are on the a/c, you can decide how to proceed.

If anyone pesters you while awaiting the SAR response, tell them to back off as the a/c is in dispute.

Thanks Slick, we'll carry on as we are then and see what appears!

Regards,

M

Hi MandM
I had Wescott set on me by Barclayshark too! I got same letter as you sayng they investigating complaint and then a second one saying they still investigating compalint and a few months after that i got a letter from Wescott telling me they had passed me back to Barclayshark, Wescott normally seen of easily!

Originally Posted by sunflower99

Hi MandM
I had Wescott set on me by Barclayshark too! I got same letter as you sayng they investigating complaint and then a second one saying they still investigating compalint and a few months after that i got a letter from Wescott telling me they had passed me back to Barclayshark, Wescott normally seen of easily!

Thanks Sunflower,

Just awaiting the rest of our SAR bits now then see what we do next.

M

Glad to have been of help! MandM Hope you see them off soon!