Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default CAR & SAR-Barclaycard/NCO Letter returned-Help

    Hy
    Im sorry i dont know where I am with my threads etc. Im not feeling well either, recovering from open heart surgery?

    1] Sent NCO a CRA with £1 PO on, saying that they had 14 days to reply;
    I recieved a letter from NCO on;
    They said I hadnt sent the £1 PO and I should send £1 to cover payment and that they would send details I originally requested.
    I then sent a stern letter to NCO on;
    in which I high lighted my original request and sent proof that £1 Po had been sent.
    Today 10th November I recieved reply from NCO, who say the following;
    NCO are in recipet of my cvorespondance, which they recieved in there office on 2nd nov and that they will fully investigate my concerns.
    My letter passed to Barclaycard for there attention and asked me to allow 7 - 10 days from the date of there letter in order for them to respond, if I still havnt recieved credit agreement then i have to contact NCO so they can contact Barclaycard

    Now on to SRA
    I sent a SRA to barclaycard last week enclosing £10 PO
    Today I recieved my original request letter, with PO attatched and a date stamp of Barclaycrad Teeside 6 Nov 2009 on letter and Barcyalcard OFT Support stamped 11 Nov 2009.
    They attatched a complement slip and say;
    "address quoated is different to that held by us. If recently moved please contact customer suport"

    and this is it?????????

    I moved over 18 months ago, I sent change of adress letter and loads of other letters with no response, but NCO who i am paying £16 per month to, know that my curent address is my contact address. Also Barclaycard sent a letter for my partner to sign so they can discuss my details with them and this was sent to me to complete at my curent address.

    So how Ido I sort out all this mess, can anyone help please as I want to get my reply sent tomorow asap, many thanks.


  2. #2
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    Default Re: CAR & SAR-Barclaycard/NCO Letter returned-Help

    PGH7447


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  3. #3
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    Default Re: CAR & SAR-Barclaycard/NCO Letter returned-Help

    and as for the letters wiat until the time expires then hit them with the account in default letter

    12+2 days for nco and 40 days for barclaysharks

    PGH7447


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  4. #4
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    Default Re: CAR & SAR-Barclaycard/NCO Letter returned-Help

    hy PGH7447
    please look at my details as I already sent RSA request to barclaycard and they sent my leter back saying address isnt what they have on there records
    many thanks


  5. #5
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    Default Re: CAR & SAR-Barclaycard/NCO Letter returned-Help

    so contact customer support and update your address and send the SARicon again

    PGH7447


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  6. #6
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    Default Re: CAR & SAR-Barclaycard/NCO Letter returned-Help

    But If Barclaycard had sent me corespondance before here to me and also NCO ther DCAicon have been sending letters here, how can the Barclaycard say they havnt got my new address?

    or shall I have to start all over again, yet NCO have been sending letters to me about debt payments for the last 6 months or more?


  7. #7
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    Default Re: CAR & SAR-Barclaycard/NCO Letter returned-Help

    in that case write and explain they have been happy to send you stuff to your present address and your request still stands

    PGH7447


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  8. #8
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    Default Re: CAR & SAR-Barclaycard/NCO Letter returned-Help

    Hy
    I did a letter last night to send today, stating that they had contacted me before and NCO had also, I also found on the computer the letter May 2008, sent to Barclaycard Northampton, explaining I can only aford £16 per month, and at that time it was with Mercers/ also had to move and not to send any letters to old address.
    I have redated the SARicon for the 10 Nov, am returning original SARicon request and £10 postal ordre and that I will accept no further excuses as to why I cant have my information/

    I will write to NCO as they have long past there 14 days;

    It now seems acording to NCO letter recieved yesterday that the balance is £6200+, yet Barclaycard say £6,400+ and yet another total from September is not even showing payments I made, so I have no idea of the following;

    1]Actual balance owed?
    2] I asked for interesticon to be stoopeed, I dont think it has?
    3]No idea of any monthgly charges made by Barclaycard over 18 months?

    any idea what I do now, also fosicon are looking into my complaint that Barclaycard took £699 from my a/c which was towards rent money

    many thanks


  9. #9
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    Default Re: CAR & SAR-Barclaycard/NCO Letter returned-Help

    Hiya Yorky,

    Have moved your thread to the Barclaycard Forum,

    Ida x

    Cag is a free self-help site. If you are contacted by any other user recommending or offering no win no fee or paid for service, please report this to the site or to a site team member.


    CAG depends on donations. Please consider making a donation - however big or small.


    You can also help CAG by downloading and using CAG'S FREE TOOLBAR:
    Please read:
    http://www.consumeractiongroup.co.uk...hp?f=191&a=182

    LOOKING TO DEAL WITH YOUR DEBTS?: READ HERE

    http://www.consumeractiongroup.co.uk...ne-Don-t-Panic!


    Any opinions are without prejudice & without liability.

    http://www.consumeractiongroup.co.uk...i-dummies.html

  10. #10
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    Default Re: Barclaycard CCA - advice on next move please

    Hy
    Please Help;
    I recieved the following;
    1] Leter from NCO saying wait 7-10days for a reply regarding CRA request

    2] my origina; RSA and £10 Po from Barclaycard saying that the address on file is not that I quote, yet I have coresponadance from them at my neew address

    3] Recieved today? From barclaycard-
    "i write further to your letter requesting a copy of your executed agreement.......
    Ref- Section 78 of the CCA 1974

    Please find enclosed a copy of your latest executed agreement......
    However, interesticon rates have been ommitted....fees and charges have been suspended and are no longer applicable.....as your acount is now in a recovery programme......This completes our obligation to you under section 78 of the CCA 1974."

    Odd since Barclaycard added £400 of inbterest from april to sept this year?

    They sent 3 pages photocopies;
    Page 1 - Blank has just "1994"
    Page 2 - Barclaycard Conditions Of Use- all the jargon
    Page 3 - Application[A very poor copy mostly black
    Name, Adress, Work, Home etc are all blank, Date & Sig are also Blank?

    How do I know what charges, payments etc and balance is if they dont provide me?

    I will send SARicon, but what is this copy that they have sent me?
    can anyone help, have they failed in providing me with a true copy and can I disput this now
    many thanks


  11. #11
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    Default Re: CAR & SAR-Barclaycard/NCO Letter returned-Help

    Hi Yorky,

    I've moved the above post, that was on another thread, here onto your own thread. Add your thread's "address" to your Favorites or Bookmark it so you can find it when needed.

    Write back to BC confirming your address and ask that they comply with your SARicon, for which you have already paid the £10 fee.

    If you are already in touch with the fosicon about BC's action in taking money from your a/c, I suggest your add a further complaint to the FOS in writing.

    Complain that BC have refused to supply you with a copy of your credit agreement even after you made a formal CCA request with the required fee. Ask if they would kindly instruct BC to forward the credit agreement to you, as you are entitled to see it.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  12. #12
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    Default Re: CAR & SAR-Barclaycard/NCO Letter returned-Help

    hy
    so what barcyacard sent see my post above, the photocopies of an agreement which is blank totally, isnt my true agreement? as I am at a loss now and not feeling so well so am flagging a bit
    thanks


  13. #13
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    Default Re: CAR & SAR-Barclaycard/NCO Letter returned-Help

    Hi Yorky,

    They have sent you what THEY say fulfills their obligations under CCA 1974.

    So, as you disagree, send them this letter, adapted to reflect your own case as necessary - http://www.consumeractiongroup.co.uk...ml#post1821561

    This will put the account In Dispute. When they reply with another load of hogwash, you can complain to the fosicon and see if they will intervene, and get BC to send you the proper credit agreement.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE