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    • Hello Caggers,   I've been trying for years to get an old EE account wiped off my credit file. It was opened in 2013 and almost immediately defaulted but was shown as "Payment Arrangement" ever since. I contacted EE by telephone in 2022 and was advised it had not been wiped because therte was still £69 owing, so I paid it and thought it would correct once the CRA's updated their reporting cycle.   However, it has still not been removed. I made a formal complaint on 27/03/2024 and have had contact with the executive team who advised that  "EE account 106985089 has now been deleted from the Credit File as it failed to close as it was reporting the payment arrangement set up despite, as advised this failing which should have resulted in a further default showing.  Please be advised the deletions we have completed take 24 hours to update if a paid service is used to view the Credit File. If the customer uses one of the free services to view the Credit File, the recordings update in 24 hours but the changes can take up to 30 days to be visible on a new copy of the Credit File. I have requested compensation and been advised by EE that another team are looking into this. That was almost 2 weeks ago and there has been no contact since, despite me chasing it. I do not want to go to court and would rather settle this amicably. However,I have been advised that I might have a claim for aggravated damages due to the length of time the incorrect reporting has been on my file and the fact that I told EE about this issue and paid the demanded outstanding amount of £69 almost 18 months ago. Should I just wait for EE to reply or should I start building my case against them? Is their statement admissible as evidence of their blame or do I need to dig a bit more? I made a DSAR which was initially rejected as having no data found yet. I trawled my e-mails from 2013 and found the account number and mobile number, so I'm now awaiting the result of my 2nd attempt at DSAR. I have very little in the way of proof of actual loss except a mortgage refusal e-mail from HBOS in 2015. I have also had high interest loans and credit over the last 10 years but again cannot directly attribute this to this one specific error. There were other items on my credit file that could also have contributed to a low credit score too and I'm not out to cash in on anything. I want to make sure I don't end up shooting myself in the foot for any obvious reason and would appreciate any help from anyone who has had similar experience with breaches of DPA.
    • Noted. Keep an eye on the other threads here including the update a few hours back by Rob Carr.
    • dont need statements. nor std info sheets. EVERTHING else  dx
    • they have 6mts else it dies. ................. BUT yet again today you've posted on someone else's thread posts now moved here. please keep to your OWN THREAD!! now to date you've not bothered to reply to our questions so we CAN help you.    
    • Update: tfl is taking me to court I'm trying to get an ooc claim from them but they have not been replying to my emails. 
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Jsa Claim When Partners Working


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He will be able to claim for contribution based JSA not matter what his partner is earning, etc.

 

If he does not have enough contributions to get this or is still unemployed after the 6 months entitlement is up then I think if his partner is working less than 24 hours per week he can claim for income based JSA.

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He will be able to claim for contribution based JSA not matter what his partner is earning, etc.

 

If he does not have enough contributions to get this or is still unemployed after the 6 months entitlement is up then I think if his partner is working less than 24 hours per week he can claim for income based JSA.

 

Yes, he can. Any amount he received would take his partner's wages into account, if he were to claim income-based JSA.

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  • 1 year later...

Hi all--my partner is claiming single jsa--I work 35hrs a week if I stayed at her place regularly during the week instead of mine would this skewer her claim as benefits might say we were living together as a married couple? What are the rules?

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Hi all--my partner is claiming single jsa--I work 35hrs a week if I stayed at her place regularly during the week instead of mine would this skewer her claim as benefits might say we were living together as a married couple? What are the rules?

 

It's hard to say. The issue is whether or not you are "living together as husband and wife" (LTAHAW) and this term is not defined in law. If a decision became necessary (say, if she reports a change to the DWP, or if it is reported for her by an, er, "public spirited" neighbour) then the case would be passed to a Decision Maker to be looked at on an individual basis.

 

Here's a link to a DWP Decision Makers' Guide on the subject. The gist of it is "do you act like a married couple?" For example, do you maintain another residence? Are your finances interlinked - joint bank accounts or loans, perhaps? Would friends and neighbours see you as a couple living together, and do you present yourselves that way?

 

It's only an issue if her claim is for income-based JSA. If she claims the contribution-based benefit, your working hours or income would not be a concern, at least, not until her contributions exhaust and she has to claim JSA(IB).

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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Thanks Antone--very good reply--there is a VERY public spirited neighbour nearby. I do have a house where I pay my own bills (Mortgage Utilities Council tax etc ) so does she on her home. Credit cards are additional cardholder--bank a/cs seperate. Mmm thought Partners where meant to act like a married couple these days--whats the difference? views pls. Will have a look at the `Descision Makers`now,sounds like a good read--but scary. Gitanes

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Thanks Antone--very good reply--there is a VERY public spirited neighbour nearby. I do have a house where I pay my own bills (Mortgage Utilities Council tax etc ) so does she on her home. Credit cards are additional cardholder--bank a/cs seperate. Mmm thought Partners where meant to act like a married couple these days--whats the difference? views pls. Will have a look at the `Descision Makers`now,sounds like a good read--but scary. Gitanes

Hi-------

Have just read the D makers--I would say it answers it all,I would say most couples what be found Guilty. Thanks for posting it.

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  • 5 months later...

i had worked for 30 years as a senior manager and was made redundant in december . i was on contribution jsa but that came to an end last week, I applied for income based jobseekers and received a letter saying i could not get it because my partner works 23 hours per week ( 2 part time jobs) and earns £ 140 per week from them term time only. i explained i took a mortgage protection insurance whilst working and if i am not on benefits it becomes void ! the job centre plus advisor said that isnt her problem. I asked if there was something in place for helping with mortgages and was told no cos i was not eligible for benefits although i tried to explain that my partner only works term time and anyway how can we pay a mortgage of £725 per month and all the bills and food etc and clothes and bring up 2 kids on £140 per week term time. i was gobsmacked when the advisor said ' well maybe that will be another good repossesion property to bid for ' and then put the phone down on me ! has anyone got any advise how i can get help with my mortgage or have i just got to accept a probable repossesion cos the stress of this is making us really ill now

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yeah we get £10 per week tax credits and the child benefit is what i says to feed the kids , the point im making is howcome people get all their rent paid when unemployed and people get help with their mortgages but i and my partner have always worked since leaving school and this is the first time we have ever needed help from anyone and there doesnt seem to be any , oh and we have enough stress as it is with my son just getting over a tumour

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If you are living on your wifes income then speak to tax credits as you may be entitled to more.

 

Also, make an appt with cab benefits advisor.

"In this situation, you know what you have to do? Just keep swimming, swimming, swimming." Dory - Finding Nemo.:wink:

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