Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
£1 for Deed of Assignment returned uncashed - confused
Hi
I sent a Deed of Assignment etc. request with a £1 postal order to RBS debt collecting agents via recorded delivery last Friday.
Received a recorded letter from them today (Thursday) returning the postal order and stating that they have closed the matter and won't be taking further action against me. So I assume I don't have to pay them any more money.
So can I reclaim the money I paid to them via small claims court?
Are the 14 days still ticking? They haven't sent the paperwork I requested. What should I do now please, really confused.
Received a recorded letter from them today (Thursday) returning the postal order and stating that they have closed the matter and won't be taking further action against me.
Whatever do they mean?
Phoned the branch and they said they don't deal with Data Protection Act requests
That's pathetic, they should at least pass your letter on to the relevant department, without being prodded
Are the 40 day's still ticking?
Oh yes, always keep to your timetable, not the bank's
That is just cheeky! Call them again and tell them you are putting a formal complaint into the Information Commissioner and the Banking Code standards group as they have just broken about 3 agreements of the banking code alone not to mention the data protection act. ALL their staff are supposed to be trained in how to deal with enquiries/letters about the data protection act and can be fined if they essentially block you from accessing your info. Ask them for the address of their compliance dept and that you are complaining officially - they back down quick enough when you know your rights and what their responsobilities are.
I would actually go ahead and put these complaints in as they will be treating others like this thinking they can get away with it. Best of luck!
£1 for Deed of Assignment returned uncashed - confused
debt collecting agents via recorded delivery last Friday.
Reply With Quote
Originally Posted by SaudiMail
Whatever do they mean?
Re: £10 DPA Returned - confused
