Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Hardship claim rejected by HSBC

    So, finally I got to speak to a human after nearly 3 months of nothing happening with my application!

    Went through everything, person went off and came back and said "sorry, cant do anything to help as you arent in financial hardship".

    Felt like a real kick in the guts!

    And it was futire pointing out that the fosicon has instructed banks to make payments for those in hardship, her come back was that "yes, you are in financial difficulty, but you arent in financial hardship".

    So people, how to I lodge a claim with the Ombudsman to complain?

    Regards

    Mailman


  2. #2
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    Default Re: Hardship claim rejected by HSBC

    What I didnt add above is that previously HSBCicon had offered the princely sum of £135 in settlement (claim is for £1100 now).

    Regards

    Mailman


  3. #3
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    Default Re: Hardship claim rejected by HSBC

    You can download a complaints from from the fosicon website....


  4. #4
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    Default Re: Hardship claim rejected by HSBC

    Hey mailmanz, I have given you advice, i hope on MSE with regards to why they may have rejected the claim on financial hardship terms. If you do go to the fosicon please do not just argue that they didn't offer you anything because that is the wrong argument to use. You need to argue that their reasoning is wrong and the reason you are in financial hardship is based on the fsa waivericon on Bank Charges.


  5. #5
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    Default Re: Hardship claim rejected by HSBC

    Hi Yourbank,

    Sorry, I dont know what MSE means?

    What I also notice is that HSBCicon has now added a late payment mark to my credit file on the 3rd of November for my credit card! had the bastards NOT taken charges from my account then there wouldnt have been a problem!

    These guys really are taking the p1ss arent they! Its just gut wrenching having to deal with an organisation that can pretty much do what ever it wants to you!

    Regards

    Mailman


  6. #6
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    Default Re: Hardship claim rejected by HSBC

    Quote Originally Posted by mailmannz View Post
    Hi Yourbank,

    Sorry, I dont know what MSE means?

    What I also notice is that HSBCicon has now added a late payment mark to my credit file on the 3rd of November for my credit card! had the b*****ds NOT taken charges from my account then there wouldnt have been a problem!

    These guys really are taking the p1ss arent they! Its just gut wrenching having to deal with an organisation that can pretty much do what ever it wants to you!

    Regards

    Mailman
    MSE is moneysavingexpert unless you now have a clone over there


  7. #7
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    Default Re: Hardship claim rejected by HSBC

    Quite possibly, where abouts did you reply to me at MSE?

    Sorry, its been a tough week

    Regards

    Mailman


  8. #8
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    Default Re: Hardship claim rejected by HSBC

    Quote Originally Posted by mailmannz View Post
    Quite possibly, where abouts did you reply to me at MSE?

    Sorry, its been a tough week

    Regards

    Mailman
    It was a long time ago so will re look at re advise on here over the weekend.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE