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  1. #1
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    Smile Citi Financial & PPI Claim

    Morning....

    Following on from the failure of being able to reclaim my PPIicon from Endeavour / Freedom Finance / Bespoke, see here http://www.consumeractiongroup.co.uk...ans-ppi-2.html, I am now even more determined to get my monies back from Citi Financial.....

    I already have my agreement at hand so dont feel the need to request my SARicon, so here goes and finger's X'd Ill have more luck with this lol.

    The loan was taken out (jointly with an "ex" girlfriend) in May 2004 for £3.5K over 3yrs, with the addition of PPI @ £927. It was paid off in full on the 19th October 2004!

    Now when the loan was taken out we were asked about the PPI, I have a copy of the Q&A sheet that was completed when we saw the advisor and it does "Clearly" state that I explained my situation (full pay for 3 months and Life Assuranceicon with another company) but still ended up walking away with Accidental & Sickness cover?!?

    I will get my "I want my money back" letter posted today and will keep this thread updated for reference purposes


  2. #2
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    Default Re: Citi Financial & PPI Claim

    am I also right in thinking that this is the UK address as the "Local" branch is now non-existant :-/

    Citi Financial
    87 Castle Street,
    Reading,
    Berkshire
    RG1 7DX


    SP


  3. #3
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    Default Re: Citi Financial & PPI Claim

    Hi SP

    In the middle of dealing with CitiFinancial myself and, having seen other posts, note that it's best to send any correspondence to their Registered Address (this is where they are OBLIGED to receive any mail and cannot dispute not receiving it) - make sure you send it by Special Next Day Delivery (I don't think we can rely on Recorded Delivery at the current time!!):

    CitiFinancial Europe plc
    PO Box 49944
    LONDON SE5 7YG

    Good luck - I wait with baited breath to see how you get on!! I've had to pay them back over £50,000 in total, so I'm hoping to win my PPIicon claim (and then emigrate - lol!!!).


  4. #4
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    Default Re: Citi Financial & PPI Claim

    Well I posted it yesterday to the Reading address but if I dont hear anything back within a few weeks then will resend my request to the London Address....

    Only concern I have with this claim is that it is from May 2004 :-/ Before new regulations came into force....

    Well "Fingers X'd" and hopefully I can get a little back from the 50% APR they charged me when I first took the loan out "Robbing B@5**rds!"

    Good Luck with your claim, and Ill be following your progress.


  5. #5
    Site Team dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk's Avatar

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    Default Re: Citi Financial & PPI Claim

    if you can produce evidence that you paid PPIicon. there is no time limit in yrs

    dx

    GETTING THREAT_O_TEXTS OR SPOOF BAILIFF CALL FROM M T COLLECT read here
    Credit Reference Agencies:Experian Equifax CallCredit <<<<CRA FILE INFO IS HERE<<<<

    1. Single Premium PPI Q&A Read Here
    2. Reclaim mis-sold PPI Read Here
    3. Reclaim Loan & Credit Card Charges Read Here
    4. The CAG Interest Tutorial Read Here
    5. Feel Bullied by Creditors or Debt Collectors? Read Here
    6. Staying Calm About Debt Read Here
    7. Thinking of a Full & Final Settlement? Read Here
    my views are my own...seek legal advice if ness
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by telephone
    - alert the siteteam IMMEDIATELY by hitting the black warning triangle on any message - Particularly if this results in a request to pay a fee to help you.
    rather than hittting to be my friend - hit the star
    DX
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  6. #6
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    Default Re: Citi Financial & PPI Claim

    HI SP,

    Sent letters to the PO address and never got a response at all.

    Then sent one to:

    CitiFinancial
    Customer Services Department
    Citi Group Centre,
    Canada Square,
    CanaryWharf,
    London,
    E14 5LB.


    Got a response with two days.

    Regards,

    Bosun.


  7. #7
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    Default Re: Citi Financial & PPI Claim

    Well my letter arrived back yesterday c/o Royla Mail.

    No longer at that address, so off to the London Address it goes later today.

    SP


  8. #8
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    Default Re: Citi Financial & PPI Claim

    Some information for you on citi financial.

    The first lot is from companies house website

    WebCHeck - Select and Access Company Information

    Just type in the company name and hit the search and you will get the results below. This will then allow you to delve further into each address to continue you search.




    02008955

    CITIFINANCIAL CORPORATION LIMITED
    01375237

    CITIFINANCIAL EUROPE PLC
    04276450

    CITIFINANCIAL HOLDINGS LIMITED
    01533025

    CITIFINANCIAL mortgageicon CORPORATION
    06267856
    D CITIFINANCIAL (NI) LTD Dissolved 03418487

    CITIFINANCIAL PRINT LIMITED
    06651558

    CITI FINANCIAL SERVICES LIMITED
    06677647

    CITI FINANCIAL SOLUTIONS LIMITED
    06118922
    D CITIFINANCIAL UK LIMITED

    I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.
    ------------------------------------------------
    Bank charge successes:
    Halifax - Full settlement incl interest.
    HSBC - Settlement, goodwill no admission of liability about 75% of claim.
    RBS - Settlement, goodwill no admission of liability about 70% of claim.
    2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did
    PPI Successes
    PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.
    2 claims settled in full with LV without FOS involvement.
    2 claims settled in full with HSBC without FOS involvement

    PPI Claims ongoing with:
    Cap one Now with the FOS
    Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.
    LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

    1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..
    Post 290 from
    ***RBS PPI Claim Long fight but, WON***

    Please do not PM me for advice as it may be sometime before I can respond.

    Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

  9. #9
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    Default Re: Citi Financial & PPI Claim

    And all of this is from this site:

    FSA Register


    Citi Agent Ltd E3 0PG Introducer A.R.
    Citi Asset Finance Ltd CM2 7QA Introducer A.R. - Former
    CITI DIAMOND INVESTMENTS PLC
    Citi Diamond Investments Plc Authorised (Schedule 5)
    Citi Finance Associates E14 9XD Citi Connex Properties, Leema Omar Qureshi, Qc Consultants Authorised
    Citi Financial Solutions Ltd CV6 5NX Appointed Representative - Former
    Citi Properties Ltd ST4 2PL Introducer A.R.
    Heath Lambert Limited EC3A 7AH Acad Insurance Solutions, Affas Insurance Services, Affinitas Insurance Services, Alphapet, Alphapet, Aphc Insurance Services... Authorised
    LEGG MASON GLOBAL FUNDS FCP (LUXEMBOURG)
    Citi Fcp S.A, Legg Mason Global Funds Fcp (Luxembourg) Registered
    Legg Mason International Equities Limited EC2A 2EN Citigroup Asset Management Ltd, Ssb Citi Asset Management LimitedCitigroup Asset Management, Esemplia Emerging Markets Authorised
    LEGG MASON MANAGED SOLUTIONS SICAV
    Citi Sicav, Citiselect Sicav, Legg Mason Managed Solutions Sicav Authorised (SchQuilter & Co. Limited EC3A 8BB Quilter Goodison Company Limited, Quilter Goodison Company LtdCiti Quilter, Citigroup Quilter, Morgan Stanley Quilter, Quilter, Quilter & Co Channel Islands, Quilter Goodison Channel Islands Authorised
    WESTERN ASSET LIQUIDITY FUNDS PLC



    1 Citi Institutional Liquidity Fund Plc, Western Asset Liquidity Funds Plc Authorised (Schedule 5)


    Hope this info helps in your claiming

    aa


    I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.
    ------------------------------------------------
    Bank charge successes:
    Halifax - Full settlement incl interest.
    HSBC - Settlement, goodwill no admission of liability about 75% of claim.
    RBS - Settlement, goodwill no admission of liability about 70% of claim.
    2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did
    PPI Successes
    PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.
    2 claims settled in full with LV without FOS involvement.
    2 claims settled in full with HSBC without FOS involvement

    PPI Claims ongoing with:
    Cap one Now with the FOS
    Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.
    LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

    1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..
    Post 290 from
    ***RBS PPI Claim Long fight but, WON***

    Please do not PM me for advice as it may be sometime before I can respond.

    Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

  10. #10
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    Default Re: Citi Financial & PPI Claim

    Had my response from them on Monday,

    They acknowledge my complaint and aim to have it all delt with within 8 weeks....


  11. #11
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    Default Re: Citi Financial & PPI Claim

    Quote Originally Posted by StokiePotter View Post
    Had my response from them on Monday,

    They acknowledge my complaint and aim to have it all delt with within 8 weeks....

    Keep them to the dateline 8 Weeks and then fosicon or Court

    They will try and delay though they all do as it lets them hang on to your money for a few days or weeks longer. Kind of sad really .

    Keep a positive attitude and keep pressing for your money.

    I have reclaimed over £18.5k back so far and looking for more. PPIicon was a massive rip off and the banks call it Retail Regulatory Risk well the risk has been put into the open and the consumers are getting their money back

    aa

    I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.
    ------------------------------------------------
    Bank charge successes:
    Halifax - Full settlement incl interest.
    HSBC - Settlement, goodwill no admission of liability about 75% of claim.
    RBS - Settlement, goodwill no admission of liability about 70% of claim.
    2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did
    PPI Successes
    PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.
    2 claims settled in full with LV without FOS involvement.
    2 claims settled in full with HSBC without FOS involvement

    PPI Claims ongoing with:
    Cap one Now with the FOS
    Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.
    LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

    1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..
    Post 290 from
    ***RBS PPI Claim Long fight but, WON***

    Please do not PM me for advice as it may be sometime before I can respond.

    Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

  12. #12
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    Default Re: Citi Financial & PPI Claim

    That was easy enough.... received a letter from the yesterday along with a cheque for £390.

    Just another quick question though before I say "Thankyou" to them...

    I initially took out the loan on the 25th May 2004, the amount borrowed was £3500.... on top of this I paid "Optional Insurance" @ a cost of £930 + and arrangement fee of £100.

    Now of course £390 is not £930, but I am guessing that as the loan was paid off early (19th October 2004) now have only received this amount because the insurance was also cancelled along with the loan? or is this a little game that they play?!?


  13. #13
    Site Team dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk's Avatar

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    Default Re: Citi Financial & PPI Claim

    garbage, tell them to b*gger off with the pitiful offer.

    i bet you never got a penny of it [pp]i back when you settled.

    work out what you paid per month before the settlement.
    then use the PPIicon calculator for those figures and the outstanding left to to settlement.

    bet its £1000's!

    dx

    GETTING THREAT_O_TEXTS OR SPOOF BAILIFF CALL FROM M T COLLECT read here
    Credit Reference Agencies:Experian Equifax CallCredit <<<<CRA FILE INFO IS HERE<<<<

    1. Single Premium PPI Q&A Read Here
    2. Reclaim mis-sold PPI Read Here
    3. Reclaim Loan & Credit Card Charges Read Here
    4. The CAG Interest Tutorial Read Here
    5. Feel Bullied by Creditors or Debt Collectors? Read Here
    6. Staying Calm About Debt Read Here
    7. Thinking of a Full & Final Settlement? Read Here
    my views are my own...seek legal advice if ness
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by telephone
    - alert the siteteam IMMEDIATELY by hitting the black warning triangle on any message - Particularly if this results in a request to pay a fee to help you.
    rather than hittting to be my friend - hit the star
    DX
    Siteteam

  14. #14
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    Default Re: Citi Financial & PPI Claim

    dx100uk - cheers for that....

    Obviously I have filled in the relevant details but because I paid the loan off early, I only made 5 monthly payments on the loan then it was settled.... for the life of me though I am not certain what the settlement fee was but know it was more than £3500.

    The letter I got from them last week says....

    Insurance Premium - £927.43
    interesticon on the Premium based on 40.54% for the life of the loan - £151.91
    Less the rebate given for insurance cancellation - £690.70

    Total Refund amount - £388.64
    The PPIicon Calculator is telling me that I should claim the other £600 plus interest of £1000's :?

    Or are they right to just pay the £388.64 because the loan was paid off after 5 months?


  15. #15
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    Default Re: Citi Financial & PPI Claim

    Ttt




  16. #16
    Site Team dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk's Avatar

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    Default Re: Citi Financial & PPI Claim

    i'll see if i can work you a figure later today

    dx

    GETTING THREAT_O_TEXTS OR SPOOF BAILIFF CALL FROM M T COLLECT read here
    Credit Reference Agencies:Experian Equifax CallCredit <<<<CRA FILE INFO IS HERE<<<<

    1. Single Premium PPI Q&A Read Here
    2. Reclaim mis-sold PPI Read Here
    3. Reclaim Loan & Credit Card Charges Read Here
    4. The CAG Interest Tutorial Read Here
    5. Feel Bullied by Creditors or Debt Collectors? Read Here
    6. Staying Calm About Debt Read Here
    7. Thinking of a Full & Final Settlement? Read Here
    my views are my own...seek legal advice if ness
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by telephone
    - alert the siteteam IMMEDIATELY by hitting the black warning triangle on any message - Particularly if this results in a request to pay a fee to help you.
    rather than hittting to be my friend - hit the star
    DX
    Siteteam

  17. #17
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    Default Re: Citi Financial & PPI Claim

    dx...

    Thanks for your time, Im slowly getting more and more clued up and have been reading round but cant find any posts with any relevance, especially as I paid the loan off early.

    Im guessing I will also need to send them a letter to say "Thankyou" for the partial refund and my acceptance of it only being a "Partial" settlement.

    The figures that the PPIicon Calculator was coming up with a figure of about £7K.... surely that cant be right?!? :-/


  18. #18
    Site Team dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk's Avatar

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    Default Re: Citi Financial & PPI Claim

    How did they repay the PPIicon & to where?

    Dx

    GETTING THREAT_O_TEXTS OR SPOOF BAILIFF CALL FROM M T COLLECT read here
    Credit Reference Agencies:Experian Equifax CallCredit <<<<CRA FILE INFO IS HERE<<<<

    1. Single Premium PPI Q&A Read Here
    2. Reclaim mis-sold PPI Read Here
    3. Reclaim Loan & Credit Card Charges Read Here
    4. The CAG Interest Tutorial Read Here
    5. Feel Bullied by Creditors or Debt Collectors? Read Here
    6. Staying Calm About Debt Read Here
    7. Thinking of a Full & Final Settlement? Read Here
    my views are my own...seek legal advice if ness
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by telephone
    - alert the siteteam IMMEDIATELY by hitting the black warning triangle on any message - Particularly if this results in a request to pay a fee to help you.
    rather than hittting to be my friend - hit the star
    DX
    Siteteam

  19. #19
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    Default Re: Citi Financial & PPI Claim

    The only repayment of PPIicon I had from them was last week - the £388.64.

    This was sent via cheque along with the "We admit no liability" letter etc....


  20. #20
    Site Team dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk's Avatar

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    Default Re: Citi Financial & PPI Claim

    What was the monthly repayment?
    What was the total figure of the loan?
    Do you have the agreement?

    Trying to work this out for you


    Dx

    GETTING THREAT_O_TEXTS OR SPOOF BAILIFF CALL FROM M T COLLECT read here
    Credit Reference Agencies:Experian Equifax CallCredit <<<<CRA FILE INFO IS HERE<<<<

    1. Single Premium PPI Q&A Read Here
    2. Reclaim mis-sold PPI Read Here
    3. Reclaim Loan & Credit Card Charges Read Here
    4. The CAG Interest Tutorial Read Here
    5. Feel Bullied by Creditors or Debt Collectors? Read Here
    6. Staying Calm About Debt Read Here
    7. Thinking of a Full & Final Settlement? Read Here
    my views are my own...seek legal advice if ness
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by telephone
    - alert the siteteam IMMEDIATELY by hitting the black warning triangle on any message - Particularly if this results in a request to pay a fee to help you.
    rather than hittting to be my friend - hit the star
    DX
    Siteteam


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