Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Default Howard Cohen/GE Money discontinue claim

    Hi,
    I'm hoping this will help others in a similar situation.

    I took out a Debenhams Storecard in 1994, sometime in 2004 this was converted to a credit card.

    BBC NEWS | Programmes | Moneybox | Store cards may become credit cards

    Store Cards - Moneyextra.com guides

    The Office of Fair Trading: Clearer store card conversion for consumers

    I owed almost £8000, the interesticon alone was crippling.

    I did a CCA request to GE and they came back with the Original Storecard Appliction, it was a bit fuzzy and undated, but signed. My initial response was, they've got me!

    It then got passed to CL Finance and then Howard Cohen Solicitors issued a claim to Northampton Courts.

    I noticed on the POCicon that they referred to an agreement between myself & GE money under a Credit Card Reference number and not the Storecard Number on the Application.

    Also in the POC they refer to a "Clause 7", and their entitlement to add interest at 24.7%. No such clause exists in the Storecard T&C's.
    I filed my defence on these grounds.

    I sent a CPR 31.14 to HC. I requested a copy of the agreement they refer to in their claim.

    They failed to comply with my request, but continued with their claim. It's now transferred to my local court.

    HC then send the same Storecard Application and offer me the oppportunity to withdraw my defence.

    I submitted my aqicon, along with a Draft Order for Directions. Last week I sent HC a letter, pointing out the difference between a Storecard & a Credit Card and that the T&C's differ.

    Today I recieved confirmation From HC, they have discontinued their claim.:grin::grin::grin:

    My conclusion.... A storecard applictation, cannot be used to enforce a credit card conversion.

    Marks & Spencer also did the same, they also converted Storecards.

    HELP Court Papers from M&S

    Everything I have done has been drawn from this site.

    What I have done is long and complicated but worth it. If anyone has specific questions that they need answers to please post here. I'll do my best to help, based on my experience with GE, CL Finance and Howard Cohen.

    Good Luck all

    Debs


  2. #2
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    Default Re: Howard Cohen/GE Money discontinue claim

    interesting, I never thought of that angle when clueless took me to court to for a debenhams store card opened around the same time, I think its time I had another look, even though they withdrew for other reasons, I still owe them a vastly reduced amount that if what is true in your post can be even more vastly reduced

    PGH7447


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  3. #3
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    Default Re: Howard Cohen/GE Money discontinue claim

    If they converted your storecard to a credit card without you signing a new agreement, your indebtedness is reduced to zero.
    GE's failure to follow protocol, laid down by the Law has rendered these "Converted" accounts unenforceable.


  4. #4
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    Default Re: Howard Cohen/GE Money discontinue claim

    That is what I intend to check this weekend when I get time to drag ALL the paperwork out, Again

    PGH7447


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    Default Re: Howard Cohen/GE Money discontinue claim

    Hi debbbbsy,well done.
    Just wondering if you could have a look at my thread and give your opinion please.
    http://www.consumeractiongroup.co.uk...lp-needed.html


  6. #6
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    Default Re: Howard Cohen/GE Money discontinue claim

    Hi
    I have something similar with GE/CL/Lewis however I did not convert my storecard to a credit card but the Account Number on the application/CCA differs from the account number on my statements and card.t

    They claimed I lost the first Account number card and they had to replace it (Not to my knowledge) I have informed CL Finance of all this but they are not having any excuses they said.

    I have pointed out to them how can they chase money with a different CCA/Account Number they reply watch and see basically......
    Starting to get a bit worried now.

    Now awaiting Santandericon getting back to me.
    Cheers
    AFW


  7. #7
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    Default Re: Howard Cohen/GE Money discontinue claim

    They need to come up with a CCA with this account number. As this is the reference they will refer to if they attempt to make a claim.
    Have you done a CCA request?
    Debs.


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    Default Re: Howard Cohen/GE Money discontinue claim

    Hi debbbbsy

    We did a CCA request and when it came they had added a Agreement Number by hand and it only matched with the first 10 numbers then it had 3completely different numbers at the end and 3 missing numbers to the loan agreement they have been demanding payment for.

    Since pointing this out to them I haven't heard anything from them (I shouldn't speak too soon, watch this space I shall get a letter sometime this week).
    Will keep you all posted.
    Cheers
    AFW


  9. #9
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    Default Re: Howard Cohen/GE Money discontinue claim

    If or when they try to make a claim in court, they will refer to your agreement under reference number xxxxxxx. In order to enforce there claim they will have to produce this document. Any agreement/document with a different ref no. will not be accepted.
    Good Luck
    Debs


  10. #10
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    Default Re: Howard Cohen/GE Money discontinue claim

    Quote Originally Posted by debbbbsy View Post
    If or when they try to make a claim in court, they will refer to your agreement under reference number xxxxxxx. In order to enforce there claim they will have to produce this document. Any agreement/document with a different ref no. will not be accepted.
    Good Luck
    Debs
    Hi debs

    THanks for that info still awaiting a reply from GE/Santandericon & CL Finance regarding these two different numbers.

    I wonder if you can help me with charges I have been claiming back from the GE Capital Bank Limited (GE/Santander) we have received a reply stating no they wont refund full amount but a very small propotion £21.00 and £48.00 to be exact (claimed £327.00 & £386.00)
    Santander also say (GE Capital Bank Limited) were not under fosicon jurisdiction when these cards were taking out in 2003 & 2004.

    Can anybody tell me when GE Capital Bank Limited was under FOS jurisdiction????????.

    Cheers
    AFW


  11. #11
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    Default Re: Howard Cohen/GE Money discontinue claim

    what a wierd statement!!

    ---------

    read this

    What is the fosicon?
    On 1 December 2001 a new regime for the resolution of disputes in the financial services sector came
    into effect, under the auspices of the FOS. The FOS is funded in part by fees levied on firms who
    conduct business that is subject to its dispute resolution scheme. Firms pay these fees to the FOS in
    proportion to the amount of business they undertake which is subject to its jurisdiction.


    PGH7447


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  12. #12
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    Default Re: Howard Cohen/GE Money discontinue claim

    Quote Originally Posted by PGH7447 View Post
    what a wierd statement!!

    ---------

    read this

    What is the fosicon?
    On 1 December 2001 a new regime for the resolution of disputes in the financial services sector came
    into effect, under the auspices of the FOS. The FOS is funded in part by fees levied on firms who
    conduct business that is subject to its dispute resolution scheme. Firms pay these fees to the FOS in

    proportion to the amount of business they undertake which is subject to its jurisdiction.

    Hi PGH 7447

    Not quite sure what this means (sorry for being so thick).

    DOES IT MEAN THAT GE CAPITAL BANK LIMITED WERE UNDER THE FOS JURISDICTION FROM 2001.

    Sorry need to be so sure as there is another 5 accounts that all have charges on them (they have all be paid off a few years ago) but have been trying to get GE/Santandericon to part with their ill gotten gains its like trying to get blood out of a stone.

    Seemingly because last charge was approximate April 2007 (cant remeber exact date) they are saying I cant go to FOS I have to take my complaint to Finance & Leasing Association Imperial House London.
    Cheers
    AFW


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    Default Re: Howard Cohen/GE Money discontinue claim

    Debs,

    just to say thanks for your help on my thread, as you can see the claim was struck out and they have been ordered to pay my costs. Don't know how much to claim yet but hope to bleed them dry before CL Finance go down the pan with Welcome.

    Thanks

    HH


  14. #14
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    Default Re: Howard Cohen/GE Money discontinue claim

    Quote Originally Posted by hammyhound View Post
    Debs,

    just to say thanks for your help on my thread, as you can see the claim was struck out and they have been ordered to pay my costs. Don't know how much to claim yet but hope to bleed them dry before CL Finance go down the pan with Welcome.

    Thanks

    HH

    Any news on that HH?


  15. #15
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    Default Re: Howard Cohen/GE Money discontinue claim

    VJ

    take a look at my thread - you wouldn't believe it.

    http://www.consumeractiongroup.co.uk...Santander.html
    HH



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