Ive won my missold PPIback from Blackhorse by going through fos
. I had to wait around 3 months for FOS to look at my case due to the massive backlog they are dealing with, then after eventually hearing from them, they wrote and told me the good news
that I was getting my money back. Blackhorse haven't admitted to misselling, but FOS have told them to compensate me with an extra £200. So, I thought great, I will get my money back, which is desperately needed. However, Blackhorse have told FOS that it may take them up to 12 weeks to give me my money back. This isn't good enough and I just want to let people know that if they have a claim in with this company then don't hold your breath for your money being paid back in a reasonable time limit.
FOS say that they realise that this is unacceptable, but can't do anything about it. If the consumer owes money to companies then we are harrassed and bullied by these companies, but it is okay for them to dictate when we get our money that is rightfully ours. This is not acceptable





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