Thread: time limit on claiming back on ppi?

Originally Posted by lemontree1968

Hi all newish here,i was wondering if there was a time limit when claiming back PPI from companys?

many thanks

It depends on certain circumstances.

You can claim back as far as you want. PPI mis-selling has only come to light recently through the media and sites such as this.

The banks will counter you can claim only back six years, this information is incorrect you can claim back as far as you want. The banks will counter that they are only required to retain documents for six years.

Well banks are required to keep records on accounts if they are still open.
They are legally bound to retain records on closed accounts for a period of six years after the last transaction on an account which is closed. But I have managed to obtain account records back as far as 1998 which show the six year rule goes out of the window and you should insist on records as far back as you want or ask the banks to provide the documentation proving destrucion of the records. The destruction certificates should be certified by a registered data contoller within the bank and all of the procedures followed as to date and time of destruction, method of destruction, name of the certifying officer as a registered data controller within the organisation and you as the data subject should be entitled to a copy of the destruction certificate as it was your personal data.

If they do not produce the required information create mayhem and complain to the Information Commissioners Office.