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    • Thanks @lolerz. I've attached it to the post. What do you think? What's the organ grinder? NTK.pdf
    • I'm afraid that if the value of the item was under declared then that is probably the best that you can hope for. Also, because the item was incorrectly addressed – even by a single letter, if that because the issue relating to the delivery then that has probably compounded the problem. There is probably very little that can be done. If you are lucky you will get the item back and then you can start again and declare it properly. Undervaluing parcels which are sent by any means is always going to cause a problem if the item is lost or damaged. It may mean that the cost of delivery is slightly less – but at the end of the day the risk becomes yours. When you enter into any kind of contract, effectively you declare it a level of risk to your contracting partner – and they decide to enter into the contract with you based on that level of risk. You have declared a level of risk and £50 – and that's the deal.   Additionally, undervaluing an item which is an internationally has the effect also of evading customs and any VAT system which is in force in that country – and that makes the whole thing a little bit more serious
    • Perfect. Nice and brief and to the point. You don't bother to start telling your life story. Just the way it should be. Send it off. You have probably done enough reading to understand that it won't make any difference don't start drafting your particulars of claim. Open an account with the MoneyClaim County Court system and start preparing. Post your particulars of claim here before you click it off. You may have noticed that at some point you will be asked if you want to go to mediation on this. We used to advise it but now we recommend that you decline mediation and go to trial. Your chances of success are much better than 95%. Going to trial will incur an additional hearing fee but of course you will get that back. However if you go to mediation, they will simply try to penny pinch and to get you to compromise and also they will sign you up to a confidentiality agreement and probably threaten you if you breach it. Not only that, if the mediation fails because you stand your ground, it will add additional delay while they then give you a date to go to trial. The best thing to do is to decline mediation – prepare for court hearing. Pay the extra fee. The chances are that rather than get a judgement against them they will then offer you a full settlement rather than go to court. If they do offer you full settlement then you will be obliged to accept it – but that's what you want. If they don't offer you full settlement then you will go to trial and there will be a judgement against them. Just so that you understand, our first interest is that you get your money back – but a close second is that it does go to trial and there is a judgement which we will then be able to use to help other people. Anyway as you should realise, we will help you all the way.
    • I sent a parcel to Singapore but i spelt the address incorrecltly by 1 letter so the parcel couldnt be delivered and was returned back to the Uk but checking the tracking today the parcel had returned to the UK but is somehow on its way back to Singapore as the tracking says "Item leaving the UK"    Ive spoken ( tweeted) Royal Mail help who confirm that the parcel seems to be going back to Singapore and that if its not " Delivered" by the 29th of April theyll deem it as lost and will accept a claim but i cant remeber when booking what the compensation amount was but i dont think it covers the amount of the item.  As it was my fault that it wasnt delivered in the first place can i trey and claim the full amount back ? i think if i remember correctly it was £50 compensation but the item was £170 So the timeline is thus ...   22nd Of March .    Booked via P2G & dropped off a Post Office.  25th March arrives in Singapore and goes through customs ect ect 26th   Incorrect address and item is flagged as "return to sender" 28th Item leaves Overseas intenational processing centre 15th of April , Item is leaving the Uk (Again)   ?    
    • Post the NTK up here for the regulars to double-check. I highly doubt it's compliant with POFA though. Ignore the deforestation that comes unless it's ever a letter of claim. Any luck with the organ grinder?
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Former employer overpaid me and is now asking for it back


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Hi,

 

My ex-employer (a large public sector place with a reputation for over-paying people) paid me for approx two weeks after I had left, they have now sent me an invoice for repaying them.

 

I never actually recived a pay-slip for a full month's salary (including the overpaid month) and I had no employment contract with them. (They told me it was normal for a contract to take several weeks to come through and i wasnt there very long.)

 

The calculation they have used to come with the overpaid sum takes account of tax/NI and I can't check if their figure is correct (it isnt if I use a net figure) it also doesnt take into account the holiday days accrual that I thought i would have built up or the additional hours i'd worked to build some a day's flexitime that month.

 

I'd be grateful if anyone can tell me where I stand legally on this.

Successfully claimed £620 from MBNA

Successfully claimed £350 from Natwest

Assisted other half to claim £820 from Barclays

Helped a friend claim back approx £250 from Halifax.

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At the very least you are entitled to know what your terms of employment were including rate of pay and holiday entitlement before you decide on your next move, so I would write back to them saying that until they provide that information so you can check the accuracy of their figures, you are not admitting owing them anything.

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Hi Bookworm, chances are they will provide that information. Is it likely that they will take me to court over this? said organisation accidentally overpaid claimants by millions last year, i just wonder if they will take me to court for a couple of hundred.

Successfully claimed £620 from MBNA

Successfully claimed £350 from Natwest

Assisted other half to claim £820 from Barclays

Helped a friend claim back approx £250 from Halifax.

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Well you still need to see how its been calculated.

 

This is your right under the Employment Rights Act 1996 to a written pay statement.

 

If you have been overpaid you will need to pay it back, where you can work it is by saying how much you can afford to pay back per month.

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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Like any debt they need to provide you with reasonable proof of what they claim you owe them.

 

As has been said above you also have a legal right to proper pay slips etc.

 

If they have indeed overpaid you they have a legal right to ask for the money back. This only becomes unenforcable after six years (5 in Scotland).

 

As to whether they would take you to court I have no idea. If paying them back puts you in hardship then offer a reasonable monthly amount that you can afford. This is all they would get if they took you to court but the court fee may be added to the debt.

PLEASE NOTE:

 

I limit myself to responding to threads where I feel I have enough knowledge to make a useful contribution. My advice (and indeed any advice on this type of forum) should only be seen as a pointer to something you may wish to investigate further. Never act on any forum advice without confirmation from an accountable source.

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A 'debt' normally involves a signed contract though doesnt it? if i took out a loan or credit card i would sign up to their t&c's before they would lend me the money. In this case there was nothing signed and no contract - does that make a difference?

 

Many thanks for the replies folks!

Successfully claimed £620 from MBNA

Successfully claimed £350 from Natwest

Assisted other half to claim £820 from Barclays

Helped a friend claim back approx £250 from Halifax.

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A 'debt' normally involves a signed contract though doesnt it? if i took out a loan or credit card i would sign up to their t&c's before they would lend me the money. In this case there was nothing signed and no contract - does that make a difference?

 

Many thanks for the replies folks!

 

Maybe, but doesn't have to. Very few contracts have to be written and signed in English law. OK, easier to prove if they are but can be just as valid without.

 

I could agree verbally to lend you £100. We would then have a contract even if it is not written down. Providing I can convince a court that was in fact what we agree (i.e. not a gift) then they would make you pay it back.

PLEASE NOTE:

 

I limit myself to responding to threads where I feel I have enough knowledge to make a useful contribution. My advice (and indeed any advice on this type of forum) should only be seen as a pointer to something you may wish to investigate further. Never act on any forum advice without confirmation from an accountable source.

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Can my employer force me to give back an overpayment of wages?

 

I am sure there is somewher in law that says yes you must pay it back but there is no set timescale for this. I think it might be under the Employment Rights Act 1996.

 

Im sure its somewhere in here Employment Rights Act 1996 (c. 18)

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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I personally think that overpaying an employee and then expecting repayments from them over a long period of time even into their future jobs is nothing short of modern day tyranny, something which should have gone out with the Sheriff of Nottingham...

Should they even be in business at all if they are so bad at looking after their bottom line? At what point do employers take responsibility for being so incompetent with their finances? Or is keeping employees in debt to them against their will over a long period of time (years in many cases...) a way of maintaining a regular income for themselves?! Think about it - the big companies must have a fair number of employees in debt to them through overpayment in any one year, they do it to at least one person per year and very few people can afford to pay it back in one go. So there are thousands of workers across this country, indeed this world, walking round for months and years with a debt round their necks, often complete with CCJ, that somebody else's incompetence gave them! That's a lovely long term income for a badly run business isn't it! Forgive me for being cynical but the hardship of the average blue chip company through overpayment is relatively shortlived compared to that of the average employee.

I feel that the law ought to be changed so that employers can only reclaim a certain percentage back (say 50%) and carry some of the legal and financial burden that they expect employees to carry.

I bet we'll soon see a sharp drop in the number of employers making 'accidental' overpayments.....

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Found something interesting on the subject of 'estopple' which may apply, especially to large public sector companies who consistently pay people incorrectly.

Read this link first in which a lawyer advises an overpaid Royal Mail employee

I have been overpaid earnings by my employer Roy... - JustAnswer

And then this one:

Estopple legal definition of Estopple. Estopple synonyms by the Free Online Law Dictionary.

 

Could work! =)

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