Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Amex card PPI - any successful refunds ?

    Has anyone obtained a refund from Amexicon for mis sold card PPIicon ?


  2. #2
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    Default Re: Amex card PPI - any successful refunds ?

    Is Amexicon MBNAicon?

    I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.
    ------------------------------------------------
    Bank charge successes:
    Halifax - Full settlement incl interest.
    HSBC - Settlement, goodwill no admission of liability about 75% of claim.
    RBS - Settlement, goodwill no admission of liability about 70% of claim.
    2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did
    PPI Successes
    PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.
    2 claims settled in full with LV without FOS involvement.
    2 claims settled in full with HSBC without FOS involvement

    PPI Claims ongoing with:
    Cap one Now with the FOS
    Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.
    LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

    1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..
    Post 290 from
    ***RBS PPI Claim Long fight but, WON***

    Please do not PM me for advice as it may be sometime before I can respond.

    Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

  3. #3
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    Default Re: Amex card PPI - any successful refunds ?

    I received repayments on 2 cards; however they used the payments against another account so I didn’t actually see the money.


  4. #4
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    TINK660 Novitiate

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    Default Re: Amex card PPI - any successful refunds ?

    Just had a claim upheld up the fosicon against Amex (American Expressicon). They wrote to Amex in August stating that they upheld the complaint and Amex had until mid September to either reject their findings (in which case it would go to an ombudsman) or to accept (which they did). However since then the FOS have been waiting for them to explain how they intend to settle this claim. To date I am still waiting for any more correspondence from either the FOS or Amex. Spoke to FOS who said that it is now with a different department within FOS who are dealing with the issue.

    Whats your experience Rev

    GE MONEY - DEBENHAMS CARD
    Settled in full after prelim

    MBNA
    Settled after LBA
    however mistake made by me on contractual interest so going after the rest now
    SETTLED IN FULL JAN 2007

    MINT
    Offer after prelim rejected
    Settled in full after LBA


    to go:
    Barclays Bus Ac - to mcol
    Barclays CC - to mcol
    Nat West (over 6 years) no action taken yet
    Creation Financial - awaiting statements since Dec
    Goldfish - offer after prelim rejected
    and some more

  5. #5
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    Default Re: Amex card PPI - any successful refunds ?

    Unfortunately the account they used my reclaimed PPIicon against was in default. the good newsicon for me is the payments have almost cleared it, about £90.00 left and they can sing for it.


  6. #6
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    Default Re: Amex card PPI - any successful refunds ?

    Quote Originally Posted by alanalana View Post
    I believe MBNA does purchase Amex card debts or has done in the past


  7. #7
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    Default Re: Amex card PPI - any successful refunds ?

    Quote Originally Posted by rev.ian View Post
    Unfortunately the account they used my reclaimed PPIicon against was in default. the good newsicon for me is the payments have almost cleared it, about £90.00 left and they can sing for it.
    Quote Originally Posted by TINK660 View Post
    Just had a claim upheld up the fosicon against Amex (American Expressicon). They wrote to Amex in August stating that they upheld the complaint
    Were these for pre 2005 Amex cards, and if so was the ppi mis-sold on the Amex application form, or was it mis-sold separately ?


  8. #8
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    Default Re: Amex card PPI - any successful refunds ?

    Mine were pre 2005 one was with application form the other was sold over the telephone.


  9. #9
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    Default Re: Amex card PPI - any successful refunds ?

    Quote Originally Posted by rev.ian View Post
    Mine were pre 2005 one was with application form the other was sold over the telephone.
    For the one that was miss-sold over the phone, did they send a PPIicon "enrollment form" (basically a 2 inch by 5 inch detachable piece of paper containing a signatureicon box) for you to sign ?

    Any chance of posting a template of your ppi claim letter please ? I know there are other template stickies, but yours may be a good variation tailored for Amexicon or at least it might be a useful reference.


  10. #10
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    Default Re: Amex card PPI - any successful refunds ?

    I mean an enrollment form like this ?

    Attached Files

  11. #11
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    Default Re: Amex card PPI - any successful refunds ?

    I am sorry I deleted my letter after the PPIicon issue was settled however it was basically the letter from here.
    I do not remember signing anything like that, and they certainly didn’t mention it in the response to my claim.


  12. #12
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    Default Re: Amex card PPI - any successful refunds ?

    When I took out the PPIicon the salesperson at the time told me that it would cover me for the complete period of any illness or unemployment. I now believe this was contrary to the small print of the ppi application form which stated up to 2 years.

    This was further confirmed in the 4th paragraph, page 1 of the ppi enrollment letter that I received (copy in attached pdf) quote :

    "For the period you are out of work because of illness, accident or unemployment, Repayment Protection wil cover the minimum repayment on your balance each month, until you get well or find a new job".


    I cannot recall ever receiving a Summary of Cover booklet, and the Salesperson did not at any time discuss any exclusions with me.

    I wonder if this was a case of mis-selling the ppi ?

    Attached Files

  13. #13
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    Default Re: Amex card PPI - any successful refunds ?

    Another thing, the PPIicon was taken out under pressure from the salesperson.

    I was applying at the time for an elderly relative to be an additional cardholder. Because I would be responsible for the payments, I was led to believe that my application for the additional card, would more successful if I took out ppi cover.

    Does anyone think these factors could amount to ppi being mis-sold ?


  14. #14
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    Default Re: Amex card PPI - any successful refunds ?

    I would say yes.


  15. #15
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    Default Re: Amex card PPI - any successful refunds ?

    Quote Originally Posted by rev.ian View Post
    I would say yes.
    Thanks for your comments Rev.Ian - and everyone else, they are appreciated.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE