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Card cloned lost £1000 HSBC say tough


Disgruntled_Employee
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Anyone suggest a way forward, long story short

 

A friend has cancer and was in hospital receiving chemo during which time £1000 was removed from their account abroad, HSBC refuse to help as the correct PIN was used. Obviously they're a bit preoccupied to deal with it but it's devastated them especially given their circumstances already.

 

Where do I go to help them here?

 

They believe it was cloned at a petrol station

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I am sorry to hear about your friend :(

 

 

I think you would need to write a letter of authority, giving you permission to deal with your friends Bank account. You would both need to sign it.

I would also enclose a Letter before action giving HSBC 14 days to refund the money taken, and state the fact that your friend could not have made the transaction given the circumstances.

 

If they don't play ball then you would need to commence Court Action.

 

good luck and I hope things turn out positive :)

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theirs would not of been the only card skimmed at the petrol station.

have the police been involved?

if so you need to contact HSBC fraud dept and give them the crime number details.

 

obviously you know HSBC are talking bull by saying what they are saying, they are hoping you will believe them and go away.

 

that is NOT the case, they should be refunding the money in full inc any charges etc and they know it.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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this might be useful to quote at them:

 

Only Finance.com - Credit card [problem] in Loughton

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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