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My local council have been chasing me for a debt of £119.15 and £200.00 which i have proof i dont owe (letters from head of finacial deparment) but housing officer is still sending letters demanding the payments or he is taking court action against me. Also today i recived another letter from another housing officer demanding money for a tenancy i never had with the council. The first demand has been ongoing now for 2 1/2 years and the same officer has had copies of the letter to say i dont owe the money so why i am i been hounded.

Do i have a case to take council to court for demanding money with mennaces and stress ETC ???

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Guest Old_andrew2018

Hi welcome to CAG

 

IMHO you need to to supply a little more detail in order that one of the contributers with expertise can advise.

You could also visit your local councillor at their surgery, asking them to take up your case.

In addition you might have a case to take to the Local Government Ombudsman.

 

Andy

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Hi,

I don't think court action is the way to go.

If the council think they have a legitimate claim, they go all out.

 

If you haven't done so, start a formal complaint to the department that is hounding you. Before you can go to the Ombudsman, you need to have exhausted the councils complaints procedure. If you go to the Ombudsman now, they will just refer you back to the council.

 

Most council complaints procedures have a two stage complaints system. Yours will be stage one but if this gets rejected you can go to stage two. If after that they still knock you back, you can then go to the Ombudsman.

 

While any complaint is being investigated, any collection activity should be put on hold.

 

As this has been going on so long, get your MP involved as well as your local councillor.

 

If any debt owed to the council is due to official error, you should not be penalised for that error.

 

fox

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Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Thanks for the reply.

My MP has been on to the council and has seen the proof that i dont owe the money from the head of finacial department but hes had the same reply from housing officer saying i owe the money.

i have made an official complaint am waiting for the outcome.

Its just this is now causing so much strss to me and my partner (who is expecting a baby in few weeks)

She cant sleep with worry and has got high blood presure ETC that they might have to take her into hospital and do a cesarean.

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As galling as it is, us mortals have to follow procedure whereas a council sometimes "ignore" certain rules.

 

If (as is likely) they knock you back at the first attempt, don't bother with the second stage complaint, just find out who the chief exec of the council is and write to him/her.

 

Any letters you post, send by recorded delivery and any you hand deliver, get a receipt. You would be surprised how many "important" letters go missing.

 

RIDER: I am only talking of personal experience and your council may be better than mine

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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It may be worth sending the council a SAR.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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