Thread: Need Help with BMW Finanical Services GB

Hi,

I am looking for advice on how to deal with the above creditor, who is still owed £950 following the return of my vehicle to them 9 weeks ago. Under their Trade Assoc, for fair wear & tear I have been charged for damages on the vehicle at the end of the settlement agreement, i objected to some of these however their end of lease decision decided to up hold all charges.

However during my four year agreement with them, my vehicle repeatly suffered with fault, where the vehicle filled with water and the issue never recitfied.
I am now being pursue by the collection department, to paid the monies in full. However due the current climate have lost my job and unable to paid this in full. I wrote to them a couple of days ago, offering to pay a minimal amount whlist unemployed and confirm I will pay the balance fully once back in full time employed. The Creditor has advise in written format "Unfortunately your proposal is not acceptable in view of the length of time that this could potentially take to clear the liability.

How can i stop this constant pursuing and reach a favourable agreement, any idea welcome! Ideally don't want to pay another penny for their poor service and products which i've had to fight over for the last four years

What Beemer, what year and what did they say was wrong. I'm pretty sure sure BMW financial is actually Lloyds who are behaving like idiots at the moment.

Lets see what was wrong and people here will value it. For £950 they are'nt going to do anything, just refer, refer. It costs them too much to recover what they think is owing and is under dispute.

Do not agree to or offer anything else, in fact I'd send a letter stating that you withdraw any admission of liability either written or implied.

The fact you continually suffered with a fault on the car is perhaps irrelevant.

Hi Heliosuk,

I know the last post was last year... but how did you get on????

I have had a very similar problem.

In October 2009 I handed my BMW back after the end of the lease term to have 5000 miles excess to be paid and 14 days "late charge"

I have disputed the late fees as I had made an 'informal agreement' to extend for 3 months, however agreed the excess milage.

I refused to pay until the late fees were nulled as they did not supply me a tax disc for this period (so were in breach of their own agreement)... they refused and have passed to Direct Legal Collections who persist in calling.

Luckily I have found the letter from BMW dated after end of the agreement with the tax disc attached showing they did not send the tax disc and therefore I could not use the car.... I am now going to present them with this and see compensation due to them INCORRECTLY reporting me as defaulting on the agreement when in actual fact it was them!!!

Are they still hastling you???... I just got a call from them yesterday and advised that under the Administration of Justice act, if I request them to remove my phone number from their recorded they are required to comply... they did (or so they say).