Hoping for some advice please.
I sent the template CCA request back in May, which Eggresponded to within 12 days, asking me to confirm my identity with signature
. Yes, nice try.
Sent off the templated letter to deal with this with utility bill then heard nothing until middle of July, when they sent me 3 pages of copies and 6 pages of Credit Agreement T&Cs, printed on new egg stationery:
1st page shows the 1999 Prudential Banking main financial terms which state the "Approved Limit" and "Individual Limit" so often discussed as unenforceable
2. shows my and their dated signatures under the heading "credit agreement regulated by CCA 1974"
3. copy of direct debit![]()
This was enclosed with a standard letter from Head of Uk Consumer transaction services.
My question is what should I do now? Are these docs legally enforceable or not? What and how should I next proceed? If I send the "account in dispute letter", should I also cancel their direct debit?
Any advice welcome!



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