Egg Court claim

**Keasby** · 30th September 2009 15:02

Hi there,

Sorry to start a new thread icon

but it is a different Egg icon

topic.

Egg agreed to pay back my PPI icon

as it was clearly dubious but are holding out on charges. We are currently at a deadlock, they have issued their final response of NO!

I'm trying to decide what to do next. I've started filling in a MCOL for the remaining charges which will happily reduce my balane to 0. However I would also like to look at getting the default removed as it was due to dodgy charges.

Is there a particular way round that I should do this? Do I claim the money first then sort out the default or does it need to be done at the same time?

Any help on the best approach would be appreciated.

**old_andrew2007** · 4th October 2009 10:18

Bump

**Keasby** · 6th October 2009 11:54

Anyone?

**seriously fed up** · 6th October 2009 23:26

I'm in a kind fo similar position, though in my case they havent said "no". But faced with a claim for over £1000, they offered £56 (the difference between £20 and £16 for the 14 occassions on which they charged me the former rather than the latter), which might as well be "No".
I sent them off a copy of court papers I have prepared and told them that if I dont hear from them by the end of next week that they will be be getting put into court. I THINK I have read somwhere on here that faced with Court papers, Egg icon

dont even defend - they just pay up, so some sort of raising of the stakes was necessary - Court or through the fos icon

. I posted on this conundrum and got a reply from Maroondevo that he had used both FOS and court with some success - http://www.consumeractiongroup.co.uk...ml#post2482617. So I would suggest that you arent going to get anywhere further without raising the stakes a wee bit (ie Court or FOS). Which one is better? I wish I knew that too

**Keasby** · 7th October 2009 08:58

Thanks seriously. I think the offering the difference tactic is worse than a refusal, its two fingers up to the customer! I agree that the stakes need escalating but my concern is when and how to demand the removal of the default.

I read the case where someone put them together and won on a technicality that they agreed to settle the whole claim but Egg icon

ignored the default issue. I would say they wouldn't make the same mistake twice but you never know. Good luck with your claim.

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