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    • Many thanks for the replies and advice!   I what to send this email to the Starbucks CEO and the area manager. Your thoughts would be appreciated.   [email protected] [email protected]   Re: MET Parking PNC at your Starbucks Southgate site   Dear Ms Rayner, / Dear Heather Christie,   I have received a Notice to Keeper regarding a Parking Charge Notice of £100 for the driver parking in the Southgate Park Car Park, otherwise infamously known as the Stanstead Starbucks/McDonalds car park(s).   Issued by: MET Parking Services Ltd Parking Charge Notice Number: XXXXXXXXX Vehicle Registration Number: XXXX XXX Date of Contravention: XX.XX.XXXX Time: XX:XX - XX:XX   After a little research it apears that the driver is not alone in being caught in what is commonly described as a scam, and has featured in the national press and on the mainstream television.   It is a shame that the reputation of Starbucks is being tarnished by this, with your customers leaving the lowest possible reviews on Trustpilot and Trip Advisor at this location, and to be associated with what on the face of it appears to be a doubious and predatory car park management company.   In this instance, during the early hours of the morning the driver required a coffee and parked up outside Starbucks with the intention of purchasing one from yourselves. Unfortunately, you were closed so the driver walked to McDonalds next door and ordered a coffee, and for this I have received the Notice to Keeper.   It is claimed that the car park is two separate car parks (Starbucks/McDonalds). However, there is no barrier or road markings to identity a boundary, and the signage in the car park(s) and outside your property is ambiguous, as such the terms would most likely be deemed unfair and unenforcable under the Consumer Rights Act 2015.   I understand that Starbucks-Euro Garages neither operate or benefit from the charges imposed by MET Parking. However, MET Parking is your client.   Additionally, I understand that the charge amount of £100 had previously been upheld in court due to a ‘legitimate interest in making sure that a car park was run as efficiently as possible to benefit other drivers as well as the local stores, keeping cars from overstaying’.   However, this is not applicable when the shop or store is closed (as was the case here), as there is no legitimate interest. Therefore, the amount demanded is a penalty and is punitive, again contravening the Consumer Rights Act 2015.   As the driver’s intention of the visit was genuine, I would be grateful if you could please instruct your client to cancel this Notice to Keeper/Parking Charge Notice.   Kind regards
    • I received the promised call back from the Saga man today who informed me that the undertakers have decreed it IS a modification and they will need to recalculate a quote individually for me. However it all sounds very arbitrary. The more I think about it, and with help from forum replies, the more I am sure that it is not a modification. If for example the original seatback had become damaged by a spillage or a tear, I would be entitled to replace it with the nearest available part. The problem is when it comes to a payout after an accident, there is no telling what an individual insurer will decide when he notices the change. I am still undecided which of the two best routes to go with, either don't mention the replacement at all, or fill in the quote form without mentioning, and when it comes to buying the insurance over the phone, mention it at the time.
    • Please post up their letter so we understand what they've asked. You need to cover up your name and address and their reference number. HB
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CAT-C Write off and the rules?


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Not sure if Im in the right place, but hoping someone can help me.

 

My hubby's MR2 was in an accident 2 weeks ago, all it needs in a new driver's door, the A-pillar is slightly bent and a new drivers wing. There is no other damage than that.

 

The engineer has seen it and he has classed it as a CAT-C write off due to the age of the car(J-Plate), and my OH has accepted a cash settlement and the car.

 

What is the rules regarding a CAT-C write off, Ive searched high and low and I know that it needs a VIC test, but can the car be driven to get repaired, or is the MOT invalid?

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The MOT would be invalidated at the point that the car was categorised as a cat c on the DVLA register.

 

You'll need to effect repairs prior to MOT so you couldnt really be seen to be acting lawfully by booking MOT and driving to it. As for the VIC check, think its still the case that without one you won't get issued a new V5. No V5, no tax, no valid insurance.

 

Best bet would be to have the thing towed to garage for repairs and let them deal with the formalities of moving it between MOT and VIC test centres under their commercial insurance.

 

The DVLA website says :

 

Taking the car for a VIC

repairs must be conducted and the car must be roadworthy and capable of being driven under its own power

if over 3 years old, the car must be covered by a valid MOT if it is to be driven to the VIC

the person driving the car must be insured to do so

the car must display front and rear number plates if it is to be driven to the VIC. For assistance in obtaining number plates, contact VOSA on 08706 060 440

a car can be driven directly to and from a pre-arranged VIC without road tax

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The MOT would be invalidated at the point that the car was categorised as a cat c on the DVLA register.

Actually that is incorrect. The MoT is not invalidated.

If the vehicle is roadworthy, with no jagged edges, but is just light panel damage, it is possible to have a VIC check done as it is. They may refuse to test it if the tester considers it not roadworthy.

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Actually that is incorrect. The MoT is not invalidated.

If the vehicle is roadworthy, with no jagged edges, but is just light panel damage, it is possible to have a VIC check done as it is. They may refuse to test it if the tester considers it not roadworthy.

 

I stand corrected, I was erring on the side of caution.......and the possibility of being pulled on the way to the test centre.

 

I understood the MOT to only be valid if the car is in a roadworthy condition, a CAT C would (I assume) by definition question the cars roadworthiness. In this instance there is clear structual damage and the interpretation of the legalities at the point of being pulled over by plod would be a difficult one to question if faced with possible penalty points.

 

If the VIC centre also considers the vehicle to be unroadworthy you would then be left with removal costs from the test centre as your insurance would also be invalidated?

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It is only cosmetic damage and it is roadworthy, would it be worth contacting the insurance company to get it changed to a CAT-D, as they have said it was due to the age and make of the car that it would be classed as a CAT-C.

 

Its a MKII MR2 and it would require a complete re-spray.

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It is only cosmetic damage and it is roadworthy, would it be worth contacting the insurance company to get it changed to a CAT-D, as they have said it was due to the age and make of the car that it would be classed as a CAT-C.

 

Its a MKII MR2 and it would require a complete re-spray.

 

You could give them a try, don't see what harm it would do.... the primary basis of category is a commercial decision. Not so sure they'd look at it again though as its a cost to them to send someone out to inspect again, not sure they'd just over rule the initial loss adjusters decision without a second opinion. You would of course also run the risk of seeing the value lift as part of your settlement.

 

Do you have any 'friendly' local PC's that could offer you some guidance regarding your insurance status, at least if you're taking it somewhere local for repairs and VIC they'd be aware that your intentions are genuine and they will already have the heads up on your vehicle if by any chance you get stopped.

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Unfortunately, the car is going to be repair about 175 miles from where we live, as a specialist bodyshop. My OH says it is roadworthy (he is a mechanic) and it is mechanically sound, as the bump wasnt anywhere near the engine.

 

He has checked with his own insurance and it is still insured, as the other driver admitted full liability.

 

Its just the MOT side of things he is worried about and driving it down to get repaired.

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I'd look for some clarity (in writing) from your insurers.

 

Driving to any pre booked MOT would ensure you insurance remains valid.. you must ensure it is prebooked though.

 

My only concern would be the distance to the repair centre you mentioned, are you sending it up on a low loader or is the intention to drive it that distance? I wouldnt want to be in your shoes arguing the finer points of law in the middle of the street with an irate copper

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I understood the MOT to only be valid if the car is in a roadworthy condition,

No. An MoT is an indication that only at the time of the MoT test the vehicle met the required standards.

From VOSA:

"An MoT Test pass confirms that, when the vehicle was examined in accordance with Section 45 of the Road Traffic Act 1988 it met the minimum legal requirements for those items prescribed under the Act. It does not mean that the vehicle fully meets all legal requirements or that it will continue to be roadworthy for the next year."

 

If you think about it, if an MoT became invalid the moment a vehicle became unroadworthy, if your tail light should blow on a journey, your MoT would instantly become invalid. A colleague of mine is a dealer in Cat Cs and Cat Ds and many Cat Cs he sells come direct from the insurance companies with the current MoTs. The VIC check does not check roadworthiness, just the identity of the vehicle. But if the vehicle has jagged edges they may refuse to test it.

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Got the insurance chq in today and according to the paperwork they have classed it as a CAT-D :D

 

Thanks guys for all the info that in the end wasnt needed, very much appreciated.

 

Cat D is the lowest form of damaged classed by Insurers, a friend of mine bought a Cat C a number of years ago, hes still got it now, passes every MOT etc, only down side it will reflect the resale value when you decide to sell.

 

Some extra info for you:

 

Category C or D write-off is one that insurers consider unecomonical to repair but one that could, given enough time in the workshop, be repaired and returned to the road.

 

Category A and B should never be returned to the road. A Category B write off is one that is so badly damaged it can only be used for the salvaging of spare parts, while a Category A is one that is sent to the crusher.

The retailers worst nightmare !

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I thought they had originally got it wrong with classing it as a CAT-C, as it is only cosmetic damage, and didnt need a VIC test, which I understand that is needed if it is badly damaged but still repairable, but ours only needs a new door and wing!

 

So off to the specialist body shop on Saturday, and hopefully get the wee beastie back in a couple of weeks!!!!

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  • 2 years later...

the VIC check is what it says - a Vehicle Identity Check, not an MOT, likewise a CAT C or D is an insurers definition of a vehicle "BER" beyond economical repair - for them, not for joe public. none of the above need actually void an MOT Insurers willingly write off cars for 1 good reason, they know that the insured will get zilch and then lose all thier NCB, my lads just lost his £3K (november 2011) and got just £760, after paying his excess and ALL his outstanding insurance instalements (£600) and that INCLUDED £120 he had to spend on a bonnet after his flew off on the M5, so much for having fully comp (but unprotected NCB)

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  • 1 month later...

My Vauxhall Corsa has also just been written off due to a cat C write off, it needs 3 new wheels (due to light damage from being scuffed) and there is a dent in the bumper. It's the first accident my I have ever had to deal with and I am confused! I know I need to get a VIC test done but obviously I need to have work done on the car first. Does the work have to be carried out by the same garage that would do the VIC test? And does it need another MOT doing?

 

Hope you can help!

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The VIC is carried out by VOSA, not a garage and as long as the MOT is still current, you can drive the car to the VOSA centre for the VIC. A VIC is a Vehicle Identity Check, all they are checking is the identity of the vehicle - it is the same one that had been damaged and not a stolen one with a false identity.

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