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    • Yes, Hotpoint UK has been a subsidiary of Whirlpool for over 20 years. And unlike some domestic goods manufacturers you can buy from them direct and I believe they employ their own service engineers, Is that your situation? You bought direct from Hotpoint and Hotpoint sent out their own engineer?
    • It's Hotpoint (but I believe they're part of the Whirlpool group now?). The part was bought direct from them as a consumer.
    • Thanks BankFodder for your latest, I'm in complete agreement on the subject of mediation and will be choosing to decline mediation, the longer timeline is not an issue for me, I will happily let the going to court run it's course. I really appreciate the support from the Consumer Action Group. I'll post the email text I'm sending to Evri's small claims in answer to their recent defence response. Regards, J    email text I'm sending to Evri's small claims in answer to their recent defence response:  
    • Sec127 (3) repealed, now gone. S. 127(3)-(5) repealed (6.4.2007) by Consumer Credit Act 2006 (c. 14), ss. {15}, 70, 71(2), {Sch. 4} (with Sch. 3 para. 11); S.I. 2007/123, art. 3(2), Sch. 2
    • We used to recommend that people accept mediation but our advice has changed. The mediation process is unclear. Before you can embark on it you have to agree that you are prepared to enter a compromise – and that means that you agree that you are prepared to give up some of your rights even though you are completely in the right and you are entitled to hundred percent of your money and even though EVRi are simply trying to obstruct you in order to discourage you and also to put others who might want to follow your example off from claiming and even though they have a legitimate basis for reimbursement. Mediation is not transparent. In addition to having to sign up that you are prepared to give up some of your rights, you will also have to agree not to reveal any details of the mediation – including the result of the mediation – so that the whole thing is kept secret. This is not open justice. Mediation has nothing to do with justice. The only way of getting justice is to make sure that this matter goes to trial unless EVRi or the other parcel delivery companies put their hands up and accept the responsibility even if they do it is a gesture of goodwill. Going to trial and winning at trial produces a judgement which we can then add to our small collection to assist other people who are in a similar boat. EVRi had been leading you around by the nose since at least January – and probably last year as well – and their whole purpose is simply to drag it out, to place obstacles in your way, to deter other people, and to make you wish that you'd never started the process and that you are prepared to give up your 300 quid. You shouldn't stand for it. You should take control. EVRi would prefer that you went to mediation and if nothing else that is one excellent reason why you should decline mediation and go to court. If it's good for them it's bad for you. On mediation form, you should sign that you are not prepared to compromise and that you are not prepared to keep the result secret but that you want to share the results with other people in similar circumstances. This means that the mediation won't go ahead. It will take slightly longer and you will have to pay a court fee but you will get that back when you win and you will have much greater satisfaction. Also, once you go the whole process, you will learn even more about bringing a small claim in the County Court so that if this kind of thing happens again you will know what to do and you will go ahead without any hesitation. Finally, if you call EVRi's bluff and refuse mediation and go to trial, there is a chance – maybe not a big chance – but there is a chance that they will agree to pay out your claim before trial simply in order to avoid a judgement. Another judgement against them will simply hurt the position even more and they really don't want this. 300 quid plus your costs is peanuts to them. They don't care about it. They will set it off against tax so the taxpayer will make their contribution. It's all about maintaining their business model of not being liable for anything, and limiting or excluding liability contrary to section 57 and section 72 of the consumer rights act.     And incidentally, there is a myth that if you refuse mediation that somehow it will go against you and the judge will take a dim view and be critical of you. This is precisely a myth. It's not true. It would be highly improper if any judge decided the case against you on anything other than the facts and the law of the case. So don't worry about that. The downside of declining mediation is that your case will take slightly longer. The upside is that if you win you will get all your money and you will have a judgement in your favour which will help others. The chances of you winning in this case are better than 95% and of course you would then receive 100% of your claim plus costs
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Wescot Credt Services - Consumer credit License


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anyone know Wescot's current Consumer credit license no, when i look it up on the Gov website it comes up as expired in 2002 ? or are they now part of a larger banking group?

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I DO NOT offer legal advice

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Current Applicant / Licensee:

Business Name Company Registration Number

Wescot Credit Services Limited SC84131

 

Categories:

Consumer credit

Credit brokerage

Debt administration

Debt collecting

 

Right To Canvass Off Trade Premises:No

Trading Name(s) (Current):

2f

WCS Legal

 

Trading Name(s) (Historic):

R.M.S

Wesland Debt Enforcement Agency

Debt Enforcement Agency

Returned Mail Services

Bebt Enforcement Agency

Crown Litigation Services

Debt Enforcement

 

Issued Date: 09-Oct-1984 Expiry Date: 15-Feb-2010

Legal Formation:

Body Corporate (incorporated inside UK)

 

Current Individuals that run the organisation:

Name Position

Andrew Robert Punch

Debra Tara Nolan

John Brogden

Jonathan Andrew Graham

Paul Jenkins

Sara Louise De Tute

 

Historic Individuals that run the organisation:

Name Position

Andrew Campbell Sutherland OFFICER

Graeme Richard Brown OFFICER

Kevin Neil Conway OFFICER

Miller Duncan Duguid OFFICER

Mr Brian Charles Firmin OFFICER

Mr Colin Charles Brook OFFICER

Mr Gordon Harrison Pollock OFFICER

Mr Henry Jobson Campbell OFFICER

Mr Reginald Stephen Walster OFFICER

Mr Robert Fleming Grassom OFFICER

Mr William McColl Bulloch OFFICER

Ms Elaine Ann McMillan OFFICER

Richard William Sherrard OFFICER

 

Nature of Business:

Debt Collection

 

Current Address(es):

Address Type Address

Correspondence The Mash, Jarratt Street, Hull, East Yorkshire, HU1 3HA, England

Principal Place Of Business The Mash, Jarratt Street, HULL, HU1 3HB, United Kingdom

Registered Office The Mash, Jarratt Street, Hull, East Yorkshire, HU1 3HA

 

Historic Address(es):

Address Type Address

Correspondence 64, Dalblair Road, Ayr, KA7 1UH

Correspondence Midland House,64, Oswald Street, Glasgow, G1 4PL

Correspondence P O Box 137 Dunedin House 45, Percy Street, Hull, North Humberside, HU2 8HF

Principal Place Of Business 31-35, Fort Street, Ayr, KA7 1EW

Principal Place Of Business 5th Floor 10, Union St, Glasgow, G1 3QX

Principal Place Of Business 64, Dalblair Road, Ayr, KA7 1UH

Principal Place Of Business Dunedin House 45, Percy Street, Hull, East Yorkshire, HU2 8HF

Principal Place Of Business Dunedin House 45, Percy Street, Hull, North Humberside, HU2 8HF

Principal Place Of Business Midland House,64, Oswald Street, Glasgow, G1 4PL

Principal Place Of Business P O Box 137 Dunedin House 45, Percy Street, Hull, North Humberside, HU2 8HF

Principal Place Of Business P.O. Box 137 Dunedin House 45, Percy Street, Hull, HU2 8HF

Principal Place Of Business The Mash, Jarratt Street, Hull, East Yorkshire , HU1 3HA, England

Registered Office 64, Dalblair Road, Ayr, Ayrshire, KA7 1UH

Registered Office Kyleshill House, 1, Glencairn Street, SALTCOATS, Ayrshire, KA21 5JT, United Kingdom

Registered Office Wescot House, 31-35, Fort Street, Ayr, KA7

 

 

AC

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Thanks for that but SC84131 is their Co Reg number, no mention of a Consumer credit license No, correct ?

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I DO NOT offer legal advice

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"I just say what I say because everyone is entitled to my opinion!"

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SC84131 came up as their Co Reg Number when i searched Companies House

 

see below

 

The WebCHeck service is available 24 hours 7 days a week

 

Name & Registered Office:

WESCOT CREDIT SERVICES LIMITED

KYLESHILL HOUSE

GLENCAIRN STREET

SALTCOATS

AYRSHIRE

SCOTLAND

KA21 5JT

Company No. SC084131

 

 

 

Status: Active

Date of Incorporation: 28/07/1983

 

Country of Origin: United Kingdom

Company Type: Private Limited Company

Nature of Business (SIC(03)):

7487 - Other business activities

Accounting Reference Date: 28/02

Last Accounts Made Up To: 29/02/2008 (FULL)

Next Accounts Due: 28/12/2009

Last Return Made Up To: 10/09/2009

Next Return Due: 08/10/2010

Last Members List: 10/09/2009

Previous Names:

Date of change Previous Name

22/11/1988 WESCOT CREDIT SERVICES (SCOTLAND) LIMITED

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I DO NOT offer legal advice

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"I just say what I say because everyone is entitled to my opinion!"

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Licence Number:0148091Licence Status:Current

Current Applicant / Licensee:

Business Name Company Registration Number

Wescot Credit Services Limited SC84131

 

Categories:

Consumer credit

Credit brokerage

Debt administration

Debt collecting

 

Right To Canvass Off Trade Premises:No

Trading Name(s) (Current):

2f

WCS Legal

 

Trading Name(s) (Historic):

R.M.S

Wesland Debt Enforcement Agency

Debt Enforcement Agency

Returned Mail Services

Bebt Enforcement Agency

Crown Litigation Services

Debt Enforcement

 

Issued Date: 09-Oct-1984 Expiry Date: 15-Feb-2010

Legal Formation:

Body Corporate (incorporated inside UK)

 

Current Individuals that run the organisation:

Name Position

Andrew Robert Punch

Debra Tara Nolan

John Brogden

Jonathan Andrew Graham

Paul Jenkins

Sara Louise De Tute

 

Historic Individuals that run the organisation:

Name Position

Andrew Campbell Sutherland OFFICER

Graeme Richard Brown OFFICER

Kevin Neil Conway OFFICER

Miller Duncan Duguid OFFICER

Mr Brian Charles Firmin OFFICER

Mr Colin Charles Brook OFFICER

Mr Gordon Harrison Pollock OFFICER

Mr Henry Jobson Campbell OFFICER

Mr Reginald Stephen Walster OFFICER

Mr Robert Fleming Grassom OFFICER

Mr William McColl Bulloch OFFICER

Ms Elaine Ann McMillan OFFICER

Richard William Sherrard OFFICER

 

Nature of Business:

Debt Collection

 

Current Address(es):

Address Type Address

Correspondence The Mash, Jarratt Street, Hull, East Yorkshire, HU1 3HA, England

Principal Place Of Business The Mash, Jarratt Street, HULL, HU1 3HB, United Kingdom

Registered Office The Mash, Jarratt Street, Hull, East Yorkshire, HU1 3HA

 

Historic Address(es):

Address Type Address

Correspondence 64, Dalblair Road, Ayr, KA7 1UH

Correspondence Midland House,64, Oswald Street, Glasgow, G1 4PL

Correspondence P O Box 137 Dunedin House 45, Percy Street, Hull, North Humberside, HU2 8HF

Principal Place Of Business 31-35, Fort Street, Ayr, KA7 1EW

Principal Place Of Business 5th Floor 10, Union St, Glasgow, G1 3QX

Principal Place Of Business 64, Dalblair Road, Ayr, KA7 1UH

Principal Place Of Business Dunedin House 45, Percy Street, Hull, East Yorkshire, HU2 8HF

Principal Place Of Business Dunedin House 45, Percy Street, Hull, North Humberside, HU2 8HF

Principal Place Of Business Midland House,64, Oswald Street, Glasgow, G1 4PL

Principal Place Of Business P O Box 137 Dunedin House 45, Percy Street, Hull, North Humberside, HU2 8HF

Principal Place Of Business P.O. Box 137 Dunedin House 45, Percy Street, Hull, HU2 8HF

Principal Place Of Business The Mash, Jarratt Street, Hull, East Yorkshire , HU1 3HA, England

Registered Office 64, Dalblair Road, Ayr, Ayrshire, KA7 1UH

Registered Office Kyleshill House, 1, Glencairn Street, SALTCOATS, Ayrshire, KA21 5JT, United Kingdom

Registered Office Wescot House, 31-35, Fort Street, Ayr, KA7

 

 

AC

 

Whoops!

I didn't copy & paste right to the top of Doc.

 

Now amended:)

 

AC

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ok so its Licence Number:014809, thanks

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I DO NOT offer legal advice

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"I just say what I say because everyone is entitled to my opinion!"

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I'm just a natural cynic when it comes to these things

 

me too!

[sIGPIC][/sIGPIC]....Please don't bother my master 'cos my sister & I might bite you...

 

I DO NOT offer legal advice

-

"I just say what I say because everyone is entitled to my opinion!"

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