Thread: Charges for Abbey Mortgage debt councellor visits

Hi All
I have numerous charges of £75.00 a time on my mortgage statements for visits from mortgage debt councellors acting for Abbey because of my arrears, the trouble is i have only ever had one visit in five years from these people and i must have at least ten of these charges on the statements. My question is can i ask for these charges to be refunded?
Regards
Jack508

Originally Posted by jack508

Hi All
I have numerous charges of £75.00 a time on my mortgage statements for visits from mortgage debt councellors acting for Abbey because of my arrears, the trouble is i have only ever had one visit in five years from these people and i must have at least ten of these charges on the statements. My question is can i ask for these charges to be refunded?
Regards
Jack508

Yes Jack you can & if you have £35 monthly arrears charge claim that back aswell.
A goverment report on these charges has slammed these as profit making fees & has asked the FSA to come down hard on lenders for implementing them, the financial Ombudsman service can be used now to reclaim if you get knowhere with the lender, also you have the courts available.
I have an offer on the table from the lender, so there is wrong doing otherwise they would tell me to bog off.
good luck