Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Hi
Sent first letter to Barclays on 5 July asking for £1106 of fees plus overdraft interest back.
A week later got a standard 'sorry you're not happy with the level of our service' (that's a understatement), however they are looking into my concerns and would respond no later than 7 August. This was one month after the date of my letter! As I was on holiday in the last two weeks of July I have been unable to chase them or send the next letter, however got back from holiday and found a standard goodwill gesture letter offering almost half my fees back of £550 waiting for me.
Now the balls rolling, going to send off the letter before action tommorrow.
Will keep you all posted with what happens.
Should I accept the partial refund and continue to claim the rest of the charges in the lba letter? The form to sign states 'I accept the sum of £550 in Full and final settlement of my claim against Barclays Bank Plc'.
Dont do anything with the form they have sent you. Send them a letter back stating that you are happy to accept the amount as partial settlement and that you will be continuing your action for the remainder. you could link this in to your lba. They will almost certainly write back to you, withdrawing the offer and stating that it is their final offer, so basically see you in court.
Miss P x
FD £691.50 SETTLED IN FULL £691.50 FD CREDIT CARD £75, SETTLED IN FULL £75 MBNA CREDIT CARD £1784 SETTLED IN FULL BARCLAYCARD . . .£500 BACK SO FAR . . NOW OFF TO COURT FOR MY OTHER £1200
PLEASE BE AWARE . . .MY OPINION IS JUST THAT . . IF IN DOUBT SEEK QUALIFIED LEGAL ADVICE x
Curtis V Barclays
on 5 July asking for £1106 of fees plus overdraft
letter offering almost half my fees back of £550 waiting for me.
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