Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
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London
NW11 7PE



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  1. #1
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    Default Natasha V Capital one

    Hi Guys

    Just received a reply to the DPA letter sent.

    Thank you for your recent letter, which has been passed to me as i deal with requests for information under the Data protection act 1998.
    We are allowed to charge £10 for a customer Subject access requesticon under the data protection act 1998. I should be grateful,therefore ,if you would forward a cheque for £10 made payable to Capital Oneicon bank europe plc and send this fee to myself, at capital one bank,legal department, 4th floor loxley house,station street, nottingham, NG2 3HX and i will then arrange for your request to be processed.

    Yours sincerley

    Miss catherine Blunt
    (hand signed)

    I will forward on a cheque to them today.

    Similar Threads:
    Natasha

    Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)
    sent reminder email on 17/4/06
    called abbey on 19/04/06 to remind them
    sent another email on 26/04/06
    Approx charges £2500
    received £500 refund in dec 06
    sent LBA
    Capital one- sent DPA letter 17/03
    Sent prim letter for charges of £260 14/04
    Received a refund £109 awaiting further refund of £151
    Settled IN FULL
    Barclay card- Sent DPA letter 17/03 sent reminder 14/04
    received info claiming £120
    settled in FULL

  2. #2
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    Bovvered Informative Bovvered Informative Bovvered Informative Bovvered's Avatar

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    Default

    Got the same letter from Miss Blunt and sent my tenner yesterday - I will follow your posts here as we seem to be at around the same stage


  3. #3
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    Natasha Novitiate Natasha's Avatar

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    Default

    best wishes

    Natasha

    Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)
    sent reminder email on 17/4/06
    called abbey on 19/04/06 to remind them
    sent another email on 26/04/06
    Approx charges £2500
    received £500 refund in dec 06
    sent LBA
    Capital one- sent DPA letter 17/03
    Sent prim letter for charges of £260 14/04
    Received a refund £109 awaiting further refund of £151
    Settled IN FULL
    Barclay card- Sent DPA letter 17/03 sent reminder 14/04
    received info claiming £120
    settled in FULL

  4. #4
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    Default

    You too lol!!


  5. #5
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    Default

    Hi

    I got a prompt reply this morning.
    Miss blunt said shes requested the information and as soon as she receives it she will forward it on to me.
    Excellent!

    PS haven't heard anything from Barclaycard not even an acknowledgement

    Natasha

    Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)
    sent reminder email on 17/4/06
    called abbey on 19/04/06 to remind them
    sent another email on 26/04/06
    Approx charges £2500
    received £500 refund in dec 06
    sent LBA
    Capital one- sent DPA letter 17/03
    Sent prim letter for charges of £260 14/04
    Received a refund £109 awaiting further refund of £151
    Settled IN FULL
    Barclay card- Sent DPA letter 17/03 sent reminder 14/04
    received info claiming £120
    settled in FULL

  6. #6
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    Natasha Novitiate Natasha's Avatar

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    Default Re: Natasha V Capital one

    Received all of the information last week with a nice cover letter and a list of all the abbreviations.
    Very impressed with the information i have received, now a letter will go out to reclaim my £260!

    Natasha

    Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)
    sent reminder email on 17/4/06
    called abbey on 19/04/06 to remind them
    sent another email on 26/04/06
    Approx charges £2500
    received £500 refund in dec 06
    sent LBA
    Capital one- sent DPA letter 17/03
    Sent prim letter for charges of £260 14/04
    Received a refund £109 awaiting further refund of £151
    Settled IN FULL
    Barclay card- Sent DPA letter 17/03 sent reminder 14/04
    received info claiming £120
    settled in FULL

  7. #7
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    Natasha Novitiate Natasha's Avatar

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    Feb 2006
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    Default Re: Natasha V Capital one

    Just received a reply from Capital Oneicon offering to refund me £104

    Said they although they dont agree with the OFT saying that £12 is fair, they said they will refund the difference between £20 and the £12 therefore making it to be £104.

    Also states that the fee's are applied automatically

    I will be sending my lbaicon for Tuesdays post!

    Natasha

    Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)
    sent reminder email on 17/4/06
    called abbey on 19/04/06 to remind them
    sent another email on 26/04/06
    Approx charges £2500
    received £500 refund in dec 06
    sent LBA
    Capital one- sent DPA letter 17/03
    Sent prim letter for charges of £260 14/04
    Received a refund £109 awaiting further refund of £151
    Settled IN FULL
    Barclay card- Sent DPA letter 17/03 sent reminder 14/04
    received info claiming £120
    settled in FULL

  8. #8
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    crawley_girl Novitiate

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    Default Re: Natasha V Capital one

    Go for it!


  9. #9
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    Default Re: Natasha V Capital one

    Quote Originally Posted by Natasha
    Just received a reply from Capital Oneicon offering to refund me £104
    Said they although they dont agree with the OFT saying that £12 is fair, they said they will refund the difference between £20 and the £12 therefore making it to be £104.
    How did you get that!! There seems to be such a lack of a coherent policy at capital one. I got the standard £40 goodwill gestureicon in response to my prelim..

    sent lbaicon last week - it's only for £170 now..

    could do without the hassle of actually having to file a claim though! I really despise Capital One because there are so extreme and aggressive in the way they offer credit to people and then apply ridiculously disproportionate charges.. sorry to rant in your thread Natasha..

    I'll keep monitoring your progress..

    "BA Group. The World's favourite CA Group"

    HSBC 2 claims amalgamated. £1195. settled in full prior to filing claim.
    BARCLAYS settled in full 2 days prior to submission of defence by Barclays
    CAP ONE settled in full on day 14 of LBA (£210)

  10. #10
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    Default Re: Natasha V Capital one

    Yeah they seem very inconsistent with their approach.

    Natasha

    Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)
    sent reminder email on 17/4/06
    called abbey on 19/04/06 to remind them
    sent another email on 26/04/06
    Approx charges £2500
    received £500 refund in dec 06
    sent LBA
    Capital one- sent DPA letter 17/03
    Sent prim letter for charges of £260 14/04
    Received a refund £109 awaiting further refund of £151
    Settled IN FULL
    Barclay card- Sent DPA letter 17/03 sent reminder 14/04
    received info claiming £120
    settled in FULL

  11. #11
    Basic Account Holder
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    Natasha Novitiate Natasha's Avatar

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    Feb 2006
    I am in
    East London
    Posts
    234

    Talking Re: Natasha V Capital one

    Just to let everyone know, Capital Oneicon have paid up in full, well they will do when i send the letter back saying i wont take it any further!

    WOOOO HOOOO

    Abbeyicon's next on my list

    Natasha

    Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)
    sent reminder email on 17/4/06
    called abbey on 19/04/06 to remind them
    sent another email on 26/04/06
    Approx charges £2500
    received £500 refund in dec 06
    sent LBA
    Capital one- sent DPA letter 17/03
    Sent prim letter for charges of £260 14/04
    Received a refund £109 awaiting further refund of £151
    Settled IN FULL
    Barclay card- Sent DPA letter 17/03 sent reminder 14/04
    received info claiming £120
    settled in FULL


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE