Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



+ Reply to Thread
Page 1 of 16
1 2 3 11 ... LastLast
Results 1 to 20 of 302
  1. #1
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    Welshman Informative Welshman Informative Welshman Informative

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    Posts
    1,457

    Default Welshman v Barclays **WON**

    Hi everyone, this is my first post.

    Sent first letter along with my £10 cheque on the 26th of June and received letter dated 27th of June in reply along with the cheque. Similar letter to everyone else's stating that they will supply statements free of charge. It's now 41 days and there's no sign of them. I will hold off until Wednesday because the 40th day landed on a weekend. I want to show that I am being reasonable from the outset, even though such a large organisation doesn't find a problem with jumping down my throat immediately I fall foul of their rules.

    Similar Threads:

  2. #2
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    misspickles Novitiate misspickles's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jul 2006
    I am in
    MANCHESTER
    Posts
    206

    Default Re: Welshman v Barclays

    Hi there, Quite a few people have rung them at this stage and given them a *nudge* just to remind them of their obligations? Barclaysicon do seem normally to be good at responding, either that or you could send them a letter reminding them that the deadline is fast approaching? There is def no need for it to take the 40 days, I got mine in 5.

    Miss P x

    FD £691.50 SETTLED IN FULL £691.50
    FD CREDIT CARD £75, SETTLED IN FULL £75
    MBNA CREDIT CARD £1784 SETTLED IN FULL
    BARCLAYCARD . . .£500 BACK SO FAR . . NOW OFF TO COURT FOR MY OTHER £1200

    PLEASE BE AWARE . . .MY OPINION IS JUST THAT . . IF IN DOUBT SEEK QUALIFIED LEGAL ADVICE x

  3. #3
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    Welshman Informative Welshman Informative Welshman Informative

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    Posts
    1,457

    Default Re: Welshman v Barclays

    Well by my calculation, it's now 43 days and, as misspickles correctly commented, they don't need the 40 days, so template letter sent yesterday giving them seven days.


  4. #4
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    Welshman Informative Welshman Informative Welshman Informative

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    Posts
    1,457

    Default Re: Welshman v Barclays

    Received three A4 envelopes today (letter inside dated 8th August) so will start sifting through them this afternoon.

    I remember reading a thread a few days ago and it listed about three entries to look for in the statements e.g. "Paid referral fee". Can someone remind me what they are or where that thread was please?

    ***** FOLLOW UP *****

    I've been able to discard about a third of the contents of the three envelopes but the others have one of the three following deductions.

    "Unpaids Out"
    "Paid Referral" and
    "Account Fee".

    I assume the first two are what I can attempt to get back but am I right in thinking that the "account fee" is not claimable - unless I went over agreed overdrafticon because they pushed me over it by unlawfully charging my account with one of the other two?

    There are lots of Account fees ranging from £7 to £9.50. Please confirm that I can go for these too - regardless of how I went over the limit.


    Thanks


  5. #5
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    Welshman Informative Welshman Informative Welshman Informative

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    Posts
    1,457

    Default Re: Welshman v Barclays

    I intend sending claim to Barcalys Bank tomorrow. The figure I have come to is £2565.50. Which of the Banks' addresses do I put on the template letter - the data Protection one, my local branch or where the statements came from i.e. Leicester?

    I have also noted that, with the template letter, it should include the schedule. Can I use the schedule as in the template England - Simple - Excel and omit "Days since Offence" and "interesticon 8% APR" or is there another template elsewhere?

    Finally for now, do I apply for what they term as "Account Fee" which comes to £530.50?


  6. #6
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    squishy Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Apr 2006
    Posts
    173

    Default Re: Welshman v Barclays

    I sent to 1 Churchill Place, London.

    I also sent the schedule you mention.

    If you mean the monthly £10 account fees, no, you shouldn't apply for that (if not, I have misunderstood - sorry!)


  7. #7
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    Welshman Informative Welshman Informative Welshman Informative

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    Posts
    1,457

    Default Re: Welshman v Barclays

    Thanks for your responses.

    I'll have to reduce my claim in that case.

    I thought a schedule would be a spreadsheet printout but I do understand what you say Villaburd24. I thought they'd be wanting itemisation. I don't really want to muck it up this early as my Mrs has an issue with another bank which we'll take on once this one is done.

    I won't list the interesticon at this point.

    Unless someone else posts before I send, I'll take on board what you've said, but if, as usual, Barclaysicon don't play ball, the spreadsheet will have to be done anyway.


  8. #8
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    Welshman Informative Welshman Informative Welshman Informative

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    Posts
    1,457

    Default Re: Welshman v Barclays

    OK, after much work, have inputted figures and dates on to spreadsheet for posting tomorrow. In the Column "In Respect of" I have entered "Paid Referral" and "Unpaids Out" as are entered on the copy statements supplied by Barclaysicon. Is that correct?


  9. #9
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    Spotted Dog Novitiate Spotted Dog's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    May 2006
    Posts
    362

    Default Re: Welshman v Barclays

    Sounds right to me.

    Spotty


  10. #10
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    argyle Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Jul 2006
    Posts
    82

    Default Re: Welshman v Barclays

    Hi Welshman.
    I understand you will not be able to claim the account fees as these are lawful charges for running your account as you pay these for the service of your account.
    unpaid outs,commission & paid referals you can.
    8% interest can only be charged when you start with moneyclaim.
    Finally i have decided not to claim overdrafticon interest as i felt this will cover the banks fees and also it can be very difficult to work the exact ammount out that you can claim.
    good luck.
    Arglye.


  11. #11
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    Welshman Informative Welshman Informative Welshman Informative

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    Posts
    1,457

    Default Re: Welshman v Barclays

    Thanks for that. Will post off today. After failing to adhere to the 40 day deadline, sent them a 7 days deadline letter, I eventually got my statements yesterday and, for good measure, a duplicate lot today!


  12. #12
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    Welshman Informative Welshman Informative Welshman Informative

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    Posts
    1,457

    Default Re: Welshman v Barclays

    Posted the claim and spreadsheet on the 11th. Received the standard response dated 17th of August 2006.

    I need some clarification on this point.

    When I sent the claim and spreadsheet I put the claim dates as 1.9.2000 to 1.9.2006. Even though I mistakenly put a date not yet reached, is it still in order or should I amend it. I assume it's OK as the official claim will be via the courts.

    Thanks in Advance.


  13. #13
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    Welshman Informative Welshman Informative Welshman Informative

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    Posts
    1,457

    Default Re: Welshman v Barclays

    I've taken the LBA from the template and amended it very slightly using a small amount of text from the excellent letter in Don Quixote's thread. Does this look OK? I am sending it on Friday 25th Aug.

    Barclaysicon Bank Plc
    Leicester
    LE87 2BB

    letter before actionicon

    Dear Sir/Madam,

    ACCOUNT NUMBER: XXXXXXXX

    I am very disappointed that you have failed to positively respond to my letter of the 11th August 2006. Barclays have failed to read the detail contained within the letter pertaining to time frames and the type of correspondence I was requesting in relation to this matter. I requested, and hoped, that Barclays would enter into a sincere dialogue with me rather than respond by way of generic letters and leaflets. I can therefore only assume that Barclays have no intention of responding positively to my request for a refund of charges within 14 days, and am hereby providing notice of intention to pursue a claim with the county courticon 14 days from the date of this letter.


    I now understand that the regime of 'fees' which you have been applying to my account in relation to direct debiticon refusals, exceeding overdrafticon limits and so forth are unlawful at Common Law, Statute and recent Consumer regulations.

    I would draw your attention to the terms of the contract which you agreed to at the time that I opened my account. It is an implied term of that contract that you would conduct yourselves lawfully and in a manner which complies with UK law.

    I am frankly shocked that you have operated my account in this way as I had always reposed confidence in your integrity and expertise as my fiduciary.

    I calculate that you have taken £XXXX.


    I am enclosing a copy of the schedule of the charges which I am claiming. I have already sent you a copy of this in my original letter of the 11th of August 2006.


    I require repayment in full of this money. If you do not comply fully within 14 days then I shall begin a claim against you for the full amount plus my costs and without further notice.


    Yours faithfully .... etc




  14. #14
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    Enough's Enough Novitiate Enough's Enough's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Aug 2006
    I am in
    Everydaypeoplesrightsville, Wales
    Posts
    62

    Question Re: Welshman v Barclays

    Hi there my fellow Welshman....

    Im in the view that the banks are seeing so many of our standard letters that they're processing them all exactly the same standard way & sending out standard replies to get through them all...

    This is great for us as they're just going through the motions hoping that people will give up as a few probible do.........So until it gets to court they keep sending out standard letters etc....then by the time court action actually does go ahead all you've got is a pile of what can only be regarded as junk mail....

    Doing it the tried & tested way & not changing anything means they can't hit you with any surprises & they have to pay out....

    BTW I was going to send a modified letter out myself but thought that they would take their time to digest, nit pick or find loop holes to slip though...So in the end I stuck to the same letters as everyone else who've got their money back...

    I may be wrong??? But thats my view..............Whats everyone elses view on this???


  15. #15
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    chindley Novitiate chindley's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    I am in
    Warrington
    Posts
    52

    Default Re: Welshman v Barclays

    Don't worry about the dates it will be well past then anyway when you go to court, just make sure you dont start your court action till after this date, the lbaicon you sent is fine, I would stick to the tried and tested letters you know these have worked in the past. Hope this helps.

    Isherwood v Barclays £1155
    1st letter sent 3/6/2006
    Offer of £465 rejected 1/7/2006
    LBA sent 10/07/2006
    bogoff REPLY SENT 12/07/2006
    MCOL COURT ACTION 17/7/2006
    ACKNOWLEDGED 28/7/2006
    DEFENCE ISSUED 17/8/2006
    Defence and AQ received 23/8/2006
    AQ delivered by hand to the County Court 24/8/2006
    Court Date received on 26th Sept for 18th January
    Documents Sent to Barclays and Courts 12th Oct
    2ND JAN SETTLED IN FULL

    MBNA request for £67 refund sent 17/7/2006

    Halifax - Your next

  16. #16
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    Enough's Enough Novitiate Enough's Enough's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Aug 2006
    I am in
    Everydaypeoplesrightsville, Wales
    Posts
    62

    Question Re: Welshman v Barclays

    Afternoon Welshman

    I was just wondering did you send the modified lbaicon out or the standard stock LBA???

    AS I SAID.....
    "ENOUGH'S ENOUGH".....
    I THINK IT'S ABOUT TIME I FOUGHT BACK.....
    DON'T YOU....

    "First they ignore you, then they laugh at you, then they fight you, then you WIN" Mahatma Gandhi

  17. #17
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    Welshman Informative Welshman Informative Welshman Informative

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    Posts
    1,457

    Default Re: Welshman v Barclays

    No, I decided to take the advice of others including yourself and sent the one as found in the Library. as you quite rightly said, it's tried and tested.

    I fully expect to have to contact the court in 14 days so will do the spreadsheet early next week.

    Thanks for your response.


  18. #18
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    Enough's Enough Novitiate Enough's Enough's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Aug 2006
    I am in
    Everydaypeoplesrightsville, Wales
    Posts
    62

    Thumbs up Re: Welshman v Barclays

    Im glad you've done that it save any dalays etc....Its really tempting to add/adjust the templates I know I've wanted to but when they're just sending you standard replays back why bother...Good luck.

    AS I SAID.....
    "ENOUGH'S ENOUGH".....
    I THINK IT'S ABOUT TIME I FOUGHT BACK.....
    DON'T YOU....

    "First they ignore you, then they laugh at you, then they fight you, then you WIN" Mahatma Gandhi

  19. #19
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    Nightstar Novitiate Nightstar's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    Posts
    295

    Default Re: Welshman v Barclays

    Hi welshman,
    Just to clarify on the account fee, that you mentioned earlier in your thread, It appears that Barclaysicon are charging peoplw for additions accounts, a service where you recieve holiday insurance, Breakdown Covericon etc, by reading people's threads they seem to have no idea they signed up for that additional service and are paying £9 to £13.50 each month, so the point is check out if it's for additions before you add it to your claim, Good Luck.

    LETS ROCK !!!

  20. #20
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    Welshman Informative Welshman Informative Welshman Informative

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    Posts
    1,457

    Default Re: Welshman v Barclays

    Cheers Enough's Enough. They should get it this morning (Bank holidaysicon and all that). Have already prepared the schedule plus the 8% - an extra £450 in interesticon, as I don't think they'll break the mould and settle any earlier than in the past.

    Thank You Nightstar. I've just gone for the Paid Referrals and Unpaids Out.

    Will keep everyone informed of progress.



Browsealoud
Video Tour



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE