Thread: is there any form of watchdog for royal mail

just wondering had things sent to me first class and still 3 days later nothing.
also i think they keep missing our street every other day.
it is getting beyond the joke as still paying a good amount for first class postage thats clearly not happening

Nothing now. You might find it worthwhile to visit your local delivery office and ask to speak with the manager. If there is a local 'difficulty' complaints like these can often work wonders.

well today i got my packet first class posted on the 8th.
problem is up hear its the larne sorting office supervisor that delivers to our road. he knows im getting more than unhappy with the service.
its even affecting me on ebay as they think im delaying important stuff being posted out to them.

RM lost 2 of my parcels recentley...ive send the claim letter about a week ago and still no answer from them...send 2 parcels on the 3rd of Sep - dont know where they're as tracking number still shows Manchester - thats where i posted them...

They can take up to 12 weeks, but they sometimes achnoledge your claim. The rolling postal strike is also causing problem. There is no regulator any more - Pos[EDIT - PLEASE REFRAIN FROM PERSONAL ABUSE]ch was dissolved.

See message #3.

Pos[EDIT - PLEASE REFRAIN FROM PERSONAL ABUSE]ch took consumers complaints and raised them as an arbitrator-style intermediary. The 'regulator' does not deal directly with consumers, with Postcom not accepting any representations from the public.

The arrival of Consumer Forcus, brings little to the table - in place of a specialist industry mediator (with no powers), we now have CF, a non-specialst 'watchdog' with the same amount of leverage.

In my book this means they make up the numbers, but in effect achieve nothing else - replacing one useless entity with another is not progress that benefits consumers..