Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default Wayhey!

    OK, I have sent off the DPA letter, I will be expecting a HUGE pack of statements soon, because over the years I have had 3 seperate accounts with them, and I'm sure they have charged me on all of them.

    (one of them was a joint acount with my ex hubby who went bankrupt, so this could end up being the biggest claim so far!)

    I am so glad that this is finally happening, I am so grateful to this website, as I had no idea how to go about it before. I just cant believe it is this easy to get it all sorted.

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  2. #2
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    Default Re: Wayhey!

    Hello Claire.
    Welcome to the site, and all the best with your claim!

    Crusher



    HSBC WON three times!!!!! Read about my continuing battle (claim FOUR!) Link HERE
    Capital One WON Link HERE
    GE capital (5 accounts) WON link HERE
    Lloyds bank account WON second claim starting! link HERE
    Budget insurance cough up WON link HERE
    Principles WON link HERE
    A&L (Mrs Crusher's account) claim link HERE
    Barclays claim link HERE

    Any advice given is on an informal basis only and without prejudice or liability. In in any doubt, consult a qualified lawyer.
    IF YOU HAVE GOT YOUR MONEY BACK, PUT SOME BACK INTO THE SITE TO HELP KEEP IT OPEN!

  3. #3
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    Default Re: Wayhey!

    Can anyone give me some idea how long they had to wait for their statements to come?

    I know it hasn't been long, but I feel a bit anxious about this.

    Having said that, having not only banked with them, but also had the pleasure (?) of working for them in the past, I really want to screw them royally!




  4. #4
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    Default Re: Wayhey!

    it really can be up to 40 days im afraid, a lot of people ahve got them within 30 days though, so maybe you'll get lucky ;-)

    HSBC- £4995, settled payment in full

    if you found this post helpful, please click the scales (top right of post), ta

    if you're not sure what to do?, Read the FAQ's
    Unsure about what to claim, or confused about overdraft interest? Charges explanation

  5. #5
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    Wink Early small giggly victory!

    I posted my DPA letter twice to my local branch, once by post and once by hand out of hours on 16 & 23 June. I called to confirm that they'd got the letters, and, quel surprise, they had no trace.

    I ended up going into my branch today to get the statements that way.The thick people they have working there tried to tell me that despite another copy of my DPA letter (in my sweaty little mitt) they would have to charge me £1.00 per sheet.

    AAAAAARGH, what is wrong with these people. Finally got them to agree to print off the statements for the £10.00, when they said that the branch was closing and they would post them to me. Luckily I had my secret weapons with me, my children (aged 4 & 2) decided for reasons best known to themselves, to create absolute havoc in the branch, and the older one did what I had been longing to do, and told the branch manager to stop being rude to Mummy and then she kicked him in the shins.

    You wouldn't believe the self control it took not to LMAO, but I got my statements 5 minutes later and left in a dignified manner.

    Kids are great, why didn't I think of that


  6. #6
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    Default Re: Early small giggly victory!

    i'll bet theres loads of people at this very minute ringing round to 'borrow' a child for a visit to the bank!!! pmsl wish i'd thought of it, good on ya!!!

    I QUESTION THEREFORE I AM!!

    Unfortunately i'm not an expert in any given field legally and my advice and that of the Consumer Action Group and the Bank Action Group is given without prejudice and without liability so please if in any doubt whatsoever seek help from an insured qualified professional. Contents of my posts are purely my own personal opinions and not condoned or endorsed in any way, shape or form by CAG. Thank you!


    I have been smoke-free for 4yrs

  7. #7
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    Question Re: Early small giggly victory!

    I can't believe how much money this is adding up to.

    Slight technical question, I have a sole account, but also a joint account which I had with my ex, now closed. My ex has gone bankrupt, so clearly he can't claim back the charges, so can i claim back the whole lot?


  8. #8
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    Default Re: Early small giggly victory!

    Claire - I was rolling with laughter - your child deserves a medal
    In answer to your question, I would go for it - the least they will try and do is half the amount of the charges.

    Good luck!

    --------------------------------------------------------------
    HSBC
    Settled in FULL on 8/8/06 - £3619.53


    CAPITAL ONE
    Settled in Full on 6/9/06 - £84.76

    ABBEY NATIONAL (Old N&P Mortgage)
    Settled In Full on 2/3/07 - £307.13

    SPML
    *Court Case Withdrawn - family illness*

    MORTGAGES PLC
    *Court Case Withdrawn - family illness*

  9. #9
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    Default Re: Early small giggly victory!

    Can i borrow your kids next time i go into my branch and complain about bank charges....

    prelim sent 8/07/06 for 2300.00
    lba sent 24/07/06

  10. #10
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    Talking Re: Early small giggly victory!

    Actually they are pretty well behaved really,but I know of some real little horrors, whose mothers would be only too pleased to be rid of them for an hour or so...


  11. #11
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    Default Claire78 v HSBC *SETTLED IN FULL*

    I am really worried about this, which is ridiculous as I am a paralegal and issue proceedings day in/day out.

    What if they dont pay? What if I do it wrong? This feels just like when I sat my A levels, I know I know how to do it, but the flutters in my stomach are causing everything to swim in front of my eyes.

    Now where did I put that paper bag to breathe into?

    Has anyone issued proceedings and not won yet?

    Help please.


  12. #12
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    Default Re: I have to issue on Wednesday-PANIC!

    Hi Claire
    A few collywobbles are normal! You are about a week or two from your money now. They will pay up! Why would your claim be any different to anyone elses?
    Just read around the forum or look at the survey results!
    Don't worry!
    It will be ok (promise!)
    Sky xxx

    BOS - Prelim letter del 19/5/06 LBA del. no response - filed 12/06
    Clydesdale Financial Services - Gave them their chances off to court we go!
    HSBC - Watch out I'm coming after you next!

    If you like anything I say click the scales!

  13. #13
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    Default Re: I have to issue on Wednesday-PANIC!

    Thanks, I know really that it will be ok, it's just good to have somewhere to vent a bit.


  14. #14
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    Default Re: I have to issue on Wednesday-PANIC!

    im not that far behind you got to file mine on monday good luck

    WHEN THE WORLD GETS IN MY FACE I SAY HAVE A NICE DAY

    MY SUCCESSESS
    HSBC £5,735.35
    MUM IN LAW £2112.00 WIN FROM HALIFAX :grin:
    MUM £3580.00 WIN FROM NatWest :grin:
    AUNTIE 2 NATWEST WINS £1865.00 AND £2541.00
    EQUITA BAILIFFS £293.00 REFUND :grin:
    MBNA £871.16 WON WITH CI AT 24.49%
    WELCOME FINANCE CHARGES £600 APPROX didnt even need letter lol
    CAP ONE WON WITH CI AT 29.9% £994.26

    CLAIMS ON THE GO AT MO
    mbna ppi
    NatWest cc at mcol (ppi next)
    welcome ppi
    first response charges

    IF I HAVE HELPED IN ANY WAY HIT THE SCALES IN BOTTOM LEFT CORNER THANK YOU

  15. #15
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    Default Re: I have to issue on Wednesday-PANIC!

    Don't worry Claire, those butterflies and unsteady nerves will soon disappear after you have had a glass of champagne whilst celebating the arrival of your cheque.

    Won't be long now - hang in there

    Lisa x

    NatWest: MCOL 16/08/2006
    AQ's - copy received from Cobbets 07/10/06
    offer received: 14/10/06
    FULL AMOUNT RECEIVED TODAY (1st Nov)


    Citicards: LBA sent 05/10/06

    Baclaycard: MCOL 07/09/06
    Defence filed on deadline


    Claims settled in full are:
    Sainsburys Bank
    Mint (RBOS)
    Style store card (RBOS)
    Natwest Mastercard
    Marbles (HFC)
    HSBC
    MBNA

  16. #16
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    Default Re: I have to issue on Wednesday-PANIC!

    Take a deep breath lol I filed my claim on 27/7 on Saturday 5/8 I had an offer for the full amount

    You are just getting a bit closer to getting your money!! lol

    REFUNDED
    Hubbys - HSBC £4,165 paid 18/8 after MCOL issued
    HSBC - £651 paid 18/8 after MCOL issued
    HSBC - £147 Prel 7/8, LBA 21/8, MCOL 6/9 £241
    Hubby Halifax - Prel 29/7 £215, LBA 21/8, Offer rec. £110 22/8, MCOL 6/9 £298
    Abbey - £2758 - Prel 26/6, LBA 10/7 - MCOL 26/7 £3,391, offer 25/8 £1,755.94, paid £3567.32 after Case manag hearing
    Barclays - £675 Prel7/8, LBA 21/8, offer received £300 MCOL 6/9 £998 - Paid £1,012 before going to Court

  17. #17
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    Default Re: I have to issue on Wednesday-PANIC!

    I am sure that this is in the FAQ's so sorry, but if we are filing on moneyclaim online, how do we also send our schedules of charges?


  18. #18
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    Default Re: I have to issue on Wednesday-PANIC!

    You don't need to send them the schedule of charges unless the bank files a defence and you receive an allocation questionaire. You probably won't even need to use it, the bank will more than likely pay up before then but if they do file a defenceicon then you can use it later. the bank's solicitors may even write to you requesting a Breakdownicon of the charges, but until someone asks for it then just keep it safe.
    You'll have your money in no time!

    Lisa x

    NatWest: MCOL 16/08/2006
    AQ's - copy received from Cobbets 07/10/06
    offer received: 14/10/06
    FULL AMOUNT RECEIVED TODAY (1st Nov)


    Citicards: LBA sent 05/10/06

    Baclaycard: MCOL 07/09/06
    Defence filed on deadline


    Claims settled in full are:
    Sainsburys Bank
    Mint (RBOS)
    Style store card (RBOS)
    Natwest Mastercard
    Marbles (HFC)
    HSBC
    MBNA

  19. #19
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    Default Re: I have to issue on Wednesday-PANIC!

    OK I have issued on them and suddenly feel a lot calmer.

    Ooh, what will I spend it all on?

    PLEASE READ THE FAQ's

  20. #20
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    Default Re: I have to issue on Wednesday-PANIC!

    Well done Claire. Perhaps we could go to the mall and do some shopping, I so need some more shoes.

    It won't be long now

    Lisa x

    NatWest: MCOL 16/08/2006
    AQ's - copy received from Cobbets 07/10/06
    offer received: 14/10/06
    FULL AMOUNT RECEIVED TODAY (1st Nov)


    Citicards: LBA sent 05/10/06

    Baclaycard: MCOL 07/09/06
    Defence filed on deadline


    Claims settled in full are:
    Sainsburys Bank
    Mint (RBOS)
    Style store card (RBOS)
    Natwest Mastercard
    Marbles (HFC)
    HSBC
    MBNA


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