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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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Cooking with Halogen Cookers


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I wonder how many have bought these and use them regular

 

or

 

used it once and forgot it

 

too much trouble to use

 

didnt like it

 

 

never know this might turn into a Halogen Recipe thread ;)

 

we bought 1 few months back and so did 2 friends, who are also caggers, the one that JML sell, have to say very pleased, and been swaping photo's of what we have cooked,

 

2 recent examples, done by a mate who had never done any cooking before

 

pics382f.jpg

 

 

pics425.jpg

Edited by kiptower

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When you say Halogen do you mean lamps ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

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no mart as in these in the JML link

 

Halogen oven

 

 

halogenoven.jpg

Edited by kiptower

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I bought one of these halogen ovens just short of a year ago and I absolutely love it. I use it everyday and am now trying to justify getting myself a bigger version!

 

I'm also convinced that it is why my electricity bill has fallen, because if I only have a small amount to cook then it is much cheaper to use than putting on the full electric oven. I also much prefer it over my microwave oven/grill, which doesn't come close to cooking anything so well as the halogen oven.

 

The only thing I've not had much luck cooking in it is a ready meal in a foil container. It just didn't seem to want to cook through to the middle very easily. Baked potatoes/fish/chicken/sausages and even cheese on toast have been a resounding success though :)

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get the extender ring from the JML site you can use 2 of them, or check out Amazon you can get a kit with the extra trays quite cheap

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Mine isnt a JML model, so no extender rings available. I thought I would start with a smaller, less expensive version to see how I got on with it. I am thinking about the JML one now though, because a) it's bigger and b) you can get the accessories.

 

One small hint to anyone wanting to get a JML version - go to Robert Dyas or ASDA because they sell them instore so no postage to pay! Saves about £5 that way.

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Ideal World on freeview 22 , Virgin 747 and sky do it on offer regular about £45 with the extras and the lid is on a hinge, and they demo lots of things being cooked in it, its 11 ltr version where the JML is 12 ltr

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How does consumption compare with against a gas cooker, does anyone know? I thought halogen hoovered up kw like nobody's business? :-?

 

(Speaking as someone who is majorly investing in LED bulbs at the moment, replacing all the lighting in the house, not cheap at £5 - £8 a bulb, but paying for themselves as elec bills decrease exponentially)

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wife did some tests ,

 

heat up time 1 minute or so , gas oven 20 odd minutes

 

roughly about 70 - 80% of the cost to cook with gas, so there is a saving over gas, test was done on Roasting a Chicken as in the Pic above of the one Fivenecks did ( he will only moan if he dont get credit :D )

 

as the heat is only on part of the time , and because cooking time is also reduced its less than 50% of the electric cost,

 

its a smaller area to heat than a normal oven , the heat is only a 1300 watt bulb and as Halogen ratio to heat is the highest in any cooking, also turbo fan, its energy saving all round,

 

try and catch the adverts on shopping tv channels for it,

 

you could always ask that fivenecks for more pic's and how to cook with it ,, ;) ;)

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I couldn't quote you exact figures off the top of my head, but the halogen oven definately seems to be one of the main reasons for my electricity bill dropping. If I want a baked potato, I now use the halogen oven and it takes about an hour for a largish spud. You have no heat up time, unlike the conventional oven, so it is much quicker, and if you only want one or two potatoes then obviously it is better than having to use a large oven. There are only two of us at home, so the smaller version has proved ok, but I would recommend the larger one for a bigger family.

 

I am genuinely impressed with my little halogen cooker. I even managed to fit a curry into it in a pyrex dish and it cooked beautifully without boiling over like it does in the oven. Had to stir it a couple of times but it was worth the effort lol.

 

I am seriously considering buying the bigger version as it has become a well used piece of equipment in my kitchen. (It's also great if you have been out all day and want to do something quick like pizza as a snack. Really quick to cook, and obviously no messing around with the large oven again. Oh, and it is really, really easy to clean as well.)

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here we go the cooking tips time :rolleyes:

 

baked spud's ( use Maris Pipers if you can get large ones )

 

put 2 very large ones in the microwave first , prick them right through and M/Wave them for about 10 minutes,

 

inside is really soft and fluffy then, and reduces time in the halogen ;)

 

will have to get that fivenecks to post a pic when he does his next lot ,,

Edited by kiptower

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Like Cooking ? check the Halogen Cooker thread

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;)rumble

 

 

Apple?

 

:D

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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OH NO dont mention Crumble to fivenecks , ( he thinks it has breadcrumbs in it )

 

but as FN was a cant cook wont cook not so long ago he is doing very well so far,

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Like Cooking ? check the Halogen Cooker thread

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