Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Firstly hello i am new to this so sorry if I am in the wrong place, I have looked and this seems the right one
I bank with the Abbey and I am off work long term sick, single parent with a young child under school age.
On Friday I checked my bank account to find that I had £12.99 available, I needed to pay a small bill of £4.19 so I did this via paypal. However on the Saturday I checked my account to find that I had gone 32p over my overdraft due to the Abbey taking interest charges of £9.12, this didn't show on my online account otherwise I wouldn't have paid my small bill. I have just called the Abbey today after the bank holiday, I have money in my account today but they have told me they are going to charge me £30 which I haven't got, and they said they could only refund £5 of the charge which is still £25 they said there is nothing they can do abut it. I know it not a great deal but I am really struggling at this moment in time. Is there anything I can do?
Hi IL....welcome to the CAG forums, shocking, you would have thought that the Abbey would have just a tiny bit of flexibility in line with your customer needs, they could probably see that you had gone over by 32p and would allow this...but no, they take the hard line and charge you a whopping great £30....Have you been into your branch to ask them ? Are there any other of these charges that have been added to your account in the last 6 years ?
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I have tried to go into the branch but they say there is nothing they can do and point at the phones in the branch for me to call the call centres? I think I got a charge simlar to this well over year but got it reversed. But they cant do anything about this as its automated?
Bank charge for 32p?
and I am off work long term sick, single parent with a young child under school age.
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