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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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How many of you buy parsley and then "exhibit" it in a glass of water in your kitchen hoping to use bits off it over the next week or two?

After a very few days you end up with a yellowing smelly mess, right?

 

Stop throwing manky parsley away.

 

When you buy it, wash it, drain it well and then store it in a paperbag in the dark in the fridge.

 

It will stay in useable condition for much longer and you will probably get to use all of it.

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We grow our own, much more fun. :D

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  • 4 weeks later...

lol....I agree. :D

 

But on the other hand, I now have a gorgeous garden, with a herb garden in a rock thingy and waterfalls, night lights all over the place. We have curry plants, smells lush when it hits you. And that's just one area. I'm now tempted to grow a few vegs......all I need now is some pink wellies!! :p

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I did not know this herb growing was an outside thing.

 

I know some herbs you can certainly grow inside.

 

In any event Bookie you have definitely confirmed my need to get out more fears.

 

If we want to talk about money saving, we should save electricity by turning off our computers.

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Yep, grow your own, and rosemary and thyme and a little bay tree and sage etc... You can't beat fresh herbs when cooking.

 

This is all new to me, a few tubs here and there was always my limit. My o/h is a big time chef who believes everything tastes better if you know where it comes from.

And as it turns out...it's fun!! :eek::D

 

I did not know this herb growing was an outside thing.

 

Well I will soon know if they all die:razz:

 

 

If we want to talk about money saving, we should save electricity by turning off our computers.

 

Is that even possible..??:D

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I did not know this herb growing was an outside thing.

 

I know some herbs you can certainly grow inside.

 

In any event Bookie you have definitely confirmed my need to get out more fears.

I love my herb garden, what can I say? :oops: I

 

If we want to talk about money saving, we should save electricity by turning off our computers.

You, you, you... HEATHEN!!! :shock:

 

(anyway, mine is foot-powered, lol)

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I have a herb garden too, but got some unusual herbs in it like lemon balm, ambrosia and catnip!!

 

My success this year was CHILLIES, out of 6 plants I must have over 100 of the little green and red blighters, so lots got frozen and the rest got given away.

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i forgot to water my herbs they died.

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The herbs that we use the most of, basil and coriander we buy as growing plants in pots, from the supermarket. They then live on the kitchen window ledge.

I generally grow tomatoes, every year.

We've had quite a good crop of chillies, grown from seed. Good crops of broad and runner beans.

Beetroot failed miserably and the bell peppers died, just as they had started fruiting.

 

There is nothing to touch home grown veg for flavour.

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Strangely enough someone I know was saying last week that you should store herbs in brown glass jar in freezer so they don't go off or get soggy. Same principle I suppose.

 

Not big on cooking so don't actually use them.

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I need to learn for next year and not just "wing it" like I did this year. Any tips welcome!!! :D

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Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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Things like chilli and tomatoes can be started indoors from January onwards. Just read what it says on the packets, same with herbs although most will be March onwards.

 

Get a good gardeners book for reference. How come I can give advise and not act on it.

 

Don't laugh but some cereal packets give free seeds away..........

 

 

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Things like chilli and tomatoes can be started indoors from January onwards. Just read what it says on the packets, same with herbs although most will be March onwards.

 

Get a good gardeners book for reference. How come I can give advise and not act on it.

 

Don't laugh but some cereal packets give free seeds away..........

 

 

Sally.

 

You have said that they can be grown indoors does this mean in the house or can be in a shed? I know the shed wont be heated or anything but it would be a idea to know.

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Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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On a windowsill. If you grow them in a shed will they get light which is a basic requirement for seeds (as far as I know).

 

I've got one of those cheap plastic greenhouses which I will leave outside with the zips open if the weather is nice during the day. Any windowsill will do - I expect I may end up using my bedroom window as it is south facing.

 

Do we want progress reports - 1st time I've done this. Gosh I feel organised being off work for 2 weeks. I should have done some seeds last month but what the heck

 

Debbie - you wanted any tips - I have been saving normal size empty tins (the ones with white linings - organic tomato tins) which I will remove the top and bottom lids. These will be suitable for large seeds such as sunflowers, sweet peas (which I am doing today). That way I have containers for free so don't need to spend money on containers.

 

If you have access to 'The Works' bookshop you might want to consider Alys Fowler's 'The Thrifty Gardener' which they have been selling for £5.00 - should be £16.99

Edited by sallysas
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get friendly with a local shoo,t they are always looking for beaters, i do it and end up walking across fields of veg ,some just happen to jump into my poachers pocket in my coat,fresh potatoes,carrots, swede,turnips doesn't cost a penny, oh and i get paid:wink:

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get friendly with a local shoo,t they are always looking for beaters, i do it and end up walking across fields of veg ,some just happen to jump into my poachers pocket in my coat,fresh potatoes,carrots, swede,turnips doesn't cost a penny, oh and i get paid:wink:

 

My OH does that but as its a family friend he refuses to accept the money. Though he does bring home a few ducks.

 

Dad also will be getting Chickens and Pigs in his garden soon, the pigs will be in the shed and chicks running free. We normall end up with a couple of chickens and some of the pigs, sausages bacon and bits of sunday roast, for helping clean them out and feeding them when were over.

 

Dont mind the odd free duck and uber chicken.

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Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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  • 2 weeks later...

If you buy store herbs such as Parsley, Basil, Chives, Sage and Thyme, these will grow quite happily in the kitchen. Just re-pot them and they will grow on all Summer. Transplant outside and they will establish themselves, saving you rebuying. Grow Peppers and Chillies indoors if possible.

 

If they don't keep, like Basil, Coriander etc, blanch the leaves before freezing. It stops them going yellow. Save the seed heads before you do anything with them.

 

Once You have bought herbs there is very little reason to buy them again. Even if you have to nick cuttings off your friends.

The Baron

 

"To sin by silence when we should protest makes cowards out of men"

~ Ella Wheeler Wilcox

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  • 3 months later...

What I tend to do for parsley is put it in the bottom of the fridge and be very gentle with it when I take some out of the packet, It usually lasts really well like that and I rarely waste any.

During the Spring I buy two pots of basil from the supermarket but immediately repot them into a much larger pot with some old compost I have from growing tomatoes in the greenhouse the year before. After that I feed them well and have fresh basil for the whole summer to late autumn Plently to make lots of fresh pesto, which involves using a large amount of leaves. Cut basil is hard to keep after buying it so this is far cheaper and two pots are about the same price as a couple of packets but they refill themselves as well :)

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  • 2 weeks later...

Last year went into veg growing big time... carrots, toms, cabbage,french beans, courgettes etc... bloody Lab ate nearly the whole lot. I go out to pick and she just helps herself or pulls the plants up totally and runs round the garden with them:-x ... then theres the pigeons, squirrels, slugs to fight with as well:D Strawberries are now grown in hanging baskets in the greenhouse so that she can't reach them. Hey ho, nearly time to go through the same routine again:p

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