Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    debking Novitiate

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    Default Initial Reply letter Help Wanted

    I had sent my request for repayment of charges to the Bank of Scotlandicon. Giving them 14 days to pay. They have responded with a letter saying they will investigate and receive a reply no later than 4 weeks.
    My question is, do i allow them the 4 weeks or do i stick to my original 14 day response time before the next step?

    Thanks in advance

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  2. #2
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    Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative

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    Default Re: Initial Reply letter Help Wanted

    You know what the answer is, your timetable not theirs.


  3. #3
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    kayfrancis Novitiate

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    Default Re: Initial Reply letter Help Wanted

    Deb, take the next steps , they are now taking control of the matter turn it around send another letter telling them you intend to take them to court if you dont recieve a refund in the time "YOU" give not on thier terms . i sent a letter last friday giving them 14days to refund if they didnt i am taking it to my county courticon;-)


  4. #4
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    debking Novitiate

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    Default Re: Initial Reply letter Help Wanted

    Thanks, I will send the follow-up letter after the 14 day time limit. fingers crossed.


  5. #5
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    Default Re: Initial Reply letter Help Wanted

    any luck?


  6. #6
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    Default Re: Initial Reply letter Help Wanted

    Hi craigamc,
    I did stick to my timetable as advised and Bank of Scotlandicon paid in full not long after I had filed my Moneyclaim Online - I'm working on the credit cards now!
    Good luck with all of yours.
    Deb.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE