Norman Lamb:
I thank the hon. Gentleman for that intervention. He makes a good point. There is a big problem with the transfer of credit. Sometimes it can work in the consumer's
interest
, if they can get a genuinely lower rate of interest and use the system. However, there are real dangers involved. I am not suggesting that the new clause will be a panacea to resolve all the problems of irresponsible lending in the credit industry.
Further to the hon. Gentleman's point, the Treasury Committee noted that people often transfer their credit card balance having received a commitment of a nil rate of interest for perhaps a year. However, they are often not told that new purchases on the card will be charged at the full rate of interest, or that when they pay off some of the balance, it will be taken off the balance transfer, not the new purchases. They therefore find that they are paying interest when they did not expect to. So there are many problems, and they all come down to the practice of responsible lending. We still have a way to go to get the industry fully to understand the importance of that concept.
I am seeking to address one specific historic problem, which is that, in the view of the industry and the Information Commissioner, there cannot be a full sharing of data. The commissioner has advised the industry that it would be a breach of the Data Protection Act 1998 to share data without consent. Incidentally, the problem has got much worse because, as the hon. Member for Rhondda (Chris Bryant) pointed out, there has been a revolution involving people shopping around. In the old days, all our needs were met by one institution—a bank or whatever. Now, people shop around for the best value product, so the need to address the problem of data sharing has grown considerably.
The Information Commissioner has said that, under the old agreements in which there is no provision for data sharing, a lender would need the customer's consent to share such information. The only solution available at the moment, therefore, is for the lender to go to the customer and ask for their consent. Members will appreciate, having sent out political mailings to people, that the response rate to such requests would be tiny. The industry reckons that it would be less than 1 per cent. We cannot resolve the problem simply by seeking consent under the existing rules. New clause 1 seeks to address that.
Mark Lazarowicz (MP for Edinburgh, North and Leith) (Lab/Co-op):
I have sympathy with the objectives of the new clause and with the need to promote greater data sharing on an historical basis. Does the hon. Gentleman agree, however, that we need to be careful about forcing consent, as it were, on members of the public? The Data Protection Act is there for a reason, after all.
The new clause would give fairly wide powers to credit reference agencies and other organisations to extract consent from individuals. Perhaps the hon. Gentleman should think about the implications of what could be quite a serious breach of data protection principles.