Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Just take it slowly, don't rush, jsut one step at a time.
Before you start please have a thorough read of the FAQs (there's a Step by Step guide here too). You may want to print these out to refer to later
Then look at other threads in your bank's forum, so as you know what you can expect to happen
You need to spend 2 or 3 days gradually getting your head round everything.
There's a lot to take in, but it's time well spent and will ensure that you succeed in your claim without problems
This is a self-help forum and you must be prepared to put in time and effort. It is your claim, your money and you cannot expect others to do all the work for you.
When you feel confident that you understand the process and the various stages involved, start a new thread in your bank's forum and post your progress and any questions there and you'll get plenty of help