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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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Notice of Execution of Distress Warrant - Excel


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Hi All,

 

Really hope someone can help me, me and my girlfriend are getting quite worried and scared at the moment, because of unpaid concil tax. We owe £496.50 (+costs) to the baillifs who have sent us a letter today saying that unless we contact them immediately/pay the debt in full by Thursday (this week) they have the right to re-attend our property and under the powers given to them by the Distress Warrant they can remove goods for sale at auction. Apparently the Distress Warrant also allows them to gain legal entry in our absence if necessary.

 

We had one previous visit to which they dropped a letter through the door saying they've been and asking us to contact to arrange payment. My girlfriend called the bailliff who said they need to arrange a time to come to our house and 'value our goods'.

 

After reading the forums I decided against it, and planned to send them a letter offering a payment via standing order and a first payment, but wasn't sure of how to make the payment as I don't have a cheque book. I completely forgot about it, and then this letter turned up today.

 

As I say we are both really worried, and are wondering what rights we have, what will happen and what could we do.

 

Any advice would be brilliant.

 

Thanks in Advance.

 

Edited to say : We really don't have the money to pay the full amount as my girlfriend has only recently got back into work after not working for 11 months (hence the problem with paying the original council tax).

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I wouldn't personally deal with the bailiffs on this anyway... Do yourself a repayment plan and send to the council with a repayment if you can then stick to it..

 

Send a letter to the bailiffs teling them you won't be doing any business with them at all as your Not obliged to do so.. It's not against the law not to pay them but you must pay the council tax and you can do this online if need be... there is no law to state you can't do this and the council have to except your payment

 

Don't be held ramsom by bailiffs

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I wouldn't personally deal with the bailiffs on this anyway... Do yourself a repayment plan and send to the council with a repayment if you can then stick to it..

 

Send a letter to the bailiffs teling them you won't be doing any business with them at all as your Not obliged to do so.. It's not against the law not to pay them but you must pay the council tax and you can do this online if need be... there is no law to state you can't do this and the council have to except your payment

 

Don't be held ramsom by bailiffs

 

Thanks for the advice, but I'm pretty new to all this and don't really know what's required.

 

What would I put in the letter to the bailliffs? How do I inform the council I'm paying them for the moneys owed from the last financial year?

 

Also, can these bailliffs break in to my house with this distress warrant as indicated in the notice?

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what are the fees and what is council tax ?

 

and no dont let them in, at all, ever.

 

LFB

 

As above, can they break in with this distress warrant? They have indicated Thursday as the day I need to contact/pay them by? I will send the later tomorrow, but will that be too late?

 

I'm pretty worried about it all to be honest and I just want to start making payments but I really don't know where to start :|

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a bailiff can only gain entry by peaceful means

don't open the door to them keep you door locked and your Windows closed

if you have a car move it out the street

if you have a garden don't Leave anything in it keep shed/ garage locked

they can NOT break into your house whether you are in or out

 

My girlfriend called the bailiff who said they need to arrange a time to come to our house and 'value our goods'

the bailiff wants a levy he does not want to remove your goods

if the bailiff Levy's your goods in the house the garden or Levy's your car then the bailiff will tell you pay xx amount per week/month

if you miss 1 payment then the bailiff uses this to add a van charge

so under no circumstances let the bailiff in

 

IF the bailiff did get in (by invite only) then he does have the right to re-entry even if your out

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a bailiff can only gain entry by peaceful means

don't open the door to them keep you door locked and your Windows closed

if you have a car move it out the street

if you have a garden don't Leave anything in it keep shed/ garage locked

they can NOT break into your house whether you are in or out

 

My girlfriend called the bailiff who said they need to arrange a time to come to our house and 'value our goods'

the bailiff wants a levy he does not want to remove your goods

if the bailiff Levy's your goods in the house the garden or Levy's your car then the bailiff will tell you pay xx amount per week/month

if you miss 1 payment then the bailiff uses this to add a van charge

so under no circumstances let the bailiff in

 

IF the bailiff did get in (by invite only) then he does have the right to re-entry even if your out

 

Thanks for your reply, but what I need to know is does this Distress Warrant ALLOW the bailliff to break in without being in before?

 

What rights does he have with this warrant?

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Thanks for your reply, but what I need to know is does this Distress Warrant ALLOW the bailiff to break in without being in before?

What rights does he have with this warrant?

NO its a warrant to levy (distress) but to execute the warrant he must gain peaceful entry

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The letter says is titles "NOTICE OF EXECUTION OF DISTRESS WARRANT"

 

It also says 'The Distress Warrant also allows us to gain legal entry in your absence if necessary'.

 

To me that indicates that they are coming in if we don't arrange payment, with or without our consent.

 

They have not been in before? Can they definately not break in? I'm sorry if I sound like I'm doubting you but as I'm sure you can understand, I'm just worried about what might happen while I'm out.

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The letter says is titles "NOTICE OF EXECUTION OF DISTRESS WARRANT"

 

It also says 'The Distress Warrant also allows us to gain legal entry in your absence if necessary'.

 

To me that indicates that they are coming in if we don't arrange payment, with or without our consent.

 

They have not been in before? Can they definately not break in? I'm sorry if I sound like I'm doubting you but as I'm sure you can understand, I'm just worried about what might happen while I'm out.

 

100% if they have never been in your house before the cant break in

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The letter says is titles "NOTICE OF EXECUTION OF DISTRESS WARRANT"

 

It also says 'The Distress Warrant also allows us to gain legal entry in your absence if necessary'.

 

To me that indicates that they are coming in if we don't arrange payment, with or without our consent.

 

They have not been in before? Can they definately not break in? I'm sorry if I sound like I'm doubting you but as I'm sure you can understand, I'm just worried about what might happen while I'm out.

 

You need to ask this company why they are threatening you with a "Notice of Execution of DISTRESS WARRANT" !!!! This debt is for council tax and the company have a Liability Order..which is NOT a Distress Warrant.

 

If you have an unpaid MAGISTRATES COURT FINE then a DISTRESS WARRANT is issued to a bailiff company.

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Ok, thanks for the help so far.

 

I'm planning to send off 2 letters tomorrow, one to the council outlining that I wish to pay the debt with them (£50 a month), with my first payment being made tomorrow via the council website/automated payment over the phone, and then one letter sent to the Baillifs to let them know that I will be paying my debt to the council and that there is no point in persuing the debt with me.

 

I'm not 100% sure on how to structure these letters, or what key points I need to make.

 

If anyone could give me a guideline, I would be greatful :)

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Found it, I am presuming they havent gained entry already and you havent signed a walking possesion?

 

Please read carefully and amend then send by recorded delivery and email if possible so you can have proof of postage. In the mean time keep windows and doors, sheds etc securely (This is where my problems started, bailiff lied i signed WP) Dont let anyone you dont know in x

 

Dear Mr XXXSTUPID IDIOT BAILIFFXXX

 

Re: Council Tax Ref XXXX

 

I understand XXXX Council has appointed you to recover my Council Tax Liability arrears.

 

Firstly I would like to make you aware that I am fully aware of my rights and you will not gain entry to my home under any circumstances to levy goods and I know the fees allowed under statute and when these fees can be applied.

 

Due to my circumstances I am unable to pay this in one payment. I would like to offer payment at £X a monthto be paid on the 30th of the month to ensure my wages are cleared.e. I understand this may seem a long time but this is a realistic offer that is affordable to me and will allow me to pay future bills issued for Council Tax without them falling into arrears. A greater amount would cause me real and actual hardship.

 

Please advise how you would like future payments made. My personal preference is payment by Standing Order.

 

It should be noted that I am not at any point refusing to pay this debt but only asking for a fair payment period considering my circumstances. And if you are unable to accept my offer I will place the money aside each month until such a time the council take the account back into their management, when I will make payment of the set aside money to the council.

 

Please also send an itemised statement of account that clearly shows what charges have been added and what for, you are required in statute to supply this information and I look forward to this within 14 days.

 

Please note when I left my premises this morning every door and window was closed and locked securely.

 

8.0 APPENDIX B – BAILIFF RULES: GAINING ENTRY TO PREMISES

8.1 The actions of a bailiff lawfully entering a premises and seizing and selling goods to

cover monies owed by the debtor, including the bailiff’s fees, is called ‘levying

distress’. The term ‘distress’ used on its own generally means the procedure for

bailiffs just to ‘seize’ goods; this may not necessarily involve removing and selling

the goods.

NOT PROTECTIVELY MARKED

11/06/08 6 Force Publication Scheme

8.2 The basic rule for Bailiffs is that entry should be without force, thus they have the

right to peaceful entry only. There is no legal requirement by a debtor to let a bailiff

into their home.

8.3 To gain peaceful entry, the bailiff can walk through an open door, open an unlocked

door, climb through an open window, and even climb over a wall or fence, provided

no damage is caused in so doing.

8.4 The bailiff cannot, however, break open a closed but unfastened window or door,

open a closed latched window, or use a locksmith to open a door. Use of a

landlord's key is also illegal. They cannot force their way past someone at a door,

or wedge their foot in a doorway to prevent the door being closed. The protection

against forced entry extends to all buildings physically attached to the living

premises.

8.5 Reasonable Force may be used to gain entry in these circumstances only:

a. A bailiff is executing a magistrates distress warrant for non-payment of fines.

b. A bailiff has once previously entered a debtor’s home peacefully, or was

forcibly ejected by the occupier after gaining lawful entry, and is returning to

levy the goods.

 

I am sending the council a copy of this letter and requesting that it be filled with my account for further reference.

 

I hope the above meets your approval and I look forward to your timely reply in writing.

 

Yours faithfully

 

CC XXXX Council Offices.

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8.5 Reasonable Force may be used to gain entry in these circumstances only:

a. A bailiff is executing a magistrates distress warrant for non-payment of fines.

 

This is the bit that worries me, as they have sent a notice of exectution of distress warrent... :(

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8.5 Reasonable Force may be used to gain entry in these circumstances only:

a. A bailiff is executing a magistrates distress warrant for non-payment of fines.

 

This is the bit that worries me, as they have sent a notice of exectution of distress warrent... :(

 

Don't worry....however you need to ensure that you do NOT leave your car outside as the baliff can levy distress on the vehicle.

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Shall I put something in the letter that highlights the bit below?

 

8.5 Reasonable Force may be used to gain entry in these circumstances only:

a. A bailiff is executing a magistrates distress warrant for non-payment of fines.

Obviously my debt is for council tax and not fines.

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I'm sorry to be such a nuisense here!

 

I have another question. My debt for Council Tax was going to court, but I intervened and asked them to review in view of my financial situation, they then gave me installments again, and I again failed to pay, due to my problems at the time. Then it was pretty much passed to the baillifs straight away, will this mean that I have had a court fine, or are they just court fees?

 

Is there anyway I could have been given a fine, which would allow them to execute this warrant of distress?

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I've just spoken to the court and they have advised that the warrant will have been issued by the council, but did confirm that I didn't have any court fines.

 

I've just spoken to the council who have issued the warrant and they think they are within their rights to issue the warrant as they had already issued a liability disorder.

 

Surely this is not correct as the legislation clearly states that a distress warrant can only be issued for non payment of court fines?

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