Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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Thread: Rbs Cowboys

  1. #1
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    Default Rbs/FOS ANSWER

    Be chasing RBSicon since Nov 08 for a copy of my Loan Agreement, but
    kept getting fobbed off, went to the fosicon in Feb 2009 (waiting for it his to go to an adjudicator), still getting nowhere with RBS until I missed a payment, now Im getting bombarded with letter and phonecall, someone phoned at 8am this morning and said if I didn't make a payment of £297 there and then they would stop all my accounts and put me in default, I told them that as they didn't have a copy of my agreement they could not do that, she became really cheeky and agressive and at that I put the phone down.

    Do you think I should offer token payments, what should I do as all my banking is with them????????????


  2. #2
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    Default Re: Rbs Cowboys

    Open a parachute accounticon and use it.
    Get a call recorder - truecallicon is best and record everything.
    Report them to the TS under CPUTicon that they have not met their statutory obligations to supply you with a CCA yet they are harassing you.

    They won't be interested in token payments. They have no business sense at all.

    Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.
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    Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

  3. #3
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    Default Re: Rbs Cowboys/FOS ANSWER?

    After 7 months with with the fosicon, I have now had a call from FOS saying that RBSicon cannot locate my agreement and that they cannot do anything else, and if there is anything else they could do for me, if I had known that was going to be the answer I wouldn't have bothered.
    Can't beleive that these big organisations are getting away with this.

    Any thooughts on this greatly appreciated!!!!!!!



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE