Thread: Nutter vs Paragon PPI reclaiming

have obtained all information under a SAR and there doesn't seem to be much there at all really about out the loan. Just the original agreement as above, a snapshot from the computer on the application and the rest is just transcripts of telephone calls regarding the arrears that we have built up. still half a foot think parcel cost them serious money

My first question would be: should there be more about the PPI such as an assessment on whether it was actually required or was acutally sold without pressure?

If so, how do I go about obtaining the necessary data for this?

Any help will be appreciated.

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I have a very similar claim to yours - my claim goes back to 1995. I have involved the FLA on this one as unable to take it to fos. With the intervention of the FLA I received a very quick response from Paragon albeit to say that it should be Midland and General that I approach. My paperwork is very much the same as yours with Universal Credit at the top but also with Midland and General on the heading as well.

I have now written to Midland and General (with a copy to FLA) and awaiting a reply.

My efforts to get Paragon to respond before involving the FLA hit a brick wall with them not even replying to my letters etc. so if I was you I might think about involving them - they cant make the company pay you but they can negotiate and make recommendations to the company. Its worth a try! They can also advise you on the best way forward if the company refuses to play ball.

I hope this info helps a little - I'm not an expert but sometimes other peoples experiences help others.

Good luck and keep us posted as I will do with mine.

Have written to Paragon about this using a standard letter confirming why I think the PPI was missold and they have said its to do with Midland and General. They also state that as the policy was taken out more than six years ago, any allegation of mis-selling would be statute barred under the limitation act 1980. Are they right about this?

Do take accept what they say - its the same old fob off.
I wrote to Midland and General as they said I should and received a letter back from GE Money, they must have taken over Midland and General. GE Money have replied saying that as it was 11 years ago it would be too difficult for them to investigate my complaint now!

I am now going to contact the fos and ask their opinion, GE have said I should refer my concerns to the FLA (waste of time in my opinion, and I am sure they know it will be too).

I have another complaint about GE Money (a Debenhams card) that I held from 2000 and had the same old fob off - contacted the FOS telling them that GE money had said I wouldnt be able to take it to the FOS - to which the response was they believed they could.

So do not take anything they say as gospel - they are deliberately mis-leading people into believing they have no further action they can take. I am not giving up with this bunch of ..........s. They have been deliberately obstructive from the beginning and if it means taking them to court I wont hesitate after the bull...t they have given me.

Keep at it and good luck - will follow with interest.

Tink

Shall I now write to Midland and General to claim the PPI misselling off them now? usual standard letter see what they say and then if no joy off to fos?

Thanks for the info tink. by my calculations the ppi with interest at paragons interest rate is about 16k which is more than the loan itself! would i be able to claim the interest at paragons interest rate off midland and general?

Yes, write to Midland and General claiming the PPI mis-selling off them. You will probably receive a reply from GE Money with a fob off. This is the stage that I am at now. I am going to contact the fos asking if they will consider this complaint now and will post on here what they say.

I think the question of interest is a little confusing at the moment. If the ppi was front loaded ie the total ppi amount added on to the loan from the beginning I think you will only be able to claim 8% simple interest on the premiums paid. Not to sure about claiming their interest rate if it was not front loaded perhaps someone else would be able to give you some advise on that.

At the moment several of us are querying the FOS guidelines on redress on ppi on credit cards as we feel that the interest should be compounded at their contractual rate, however the FOS do not seem to be taking this on board at the moment.

I wish you luck and hope that I have been of some help - I am not an expert but others sharing their experiences can only help.

All the best Tink

Originally Posted by TINK660

Yes, write to Midland and General claiming the PPI mis-selling off them. You will probably receive a reply from GE Money with a fob off. This is the stage that I am at now. I am going to contact the fos asking if they will consider this complaint now and will post on here what they say.

I think the question of interest is a little confusing at the moment. If the ppi was front loaded ie the total ppi amount added on to the loan from the beginning I think you will only be able to claim 8% simple interest on the premiums paid. Not to sure about claiming their interest rate if it was not front loaded perhaps someone else would be able to give you some advise on that.

At the moment several of us are querying the FOS guidelines on redress on ppi on credit cards as we feel that the interest should be compounded at their contractual rate, however the FOS do not seem to be taking this on board at the moment.

I wish you luck and hope that I have been of some help - I am not an expert but others sharing their experiences can only help.

All the best Tink

Follow Tink the advice is good. Do not let them fob you off with false information. Keep at them. Keep up the pressure and use the Statutory bodies to get a result. Also bang in complaints to the ICO, FSA, OFT if you feel you are not getting a fair hearing.

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Hi, have written to GE Money, first said they couldnt locate account.

Provided info, got a letter basically saying 13 years is too long, go away. unable to find records! advised me to go to Finance and leasing, but would be glad to hear how tink is getting on with the fos and their willingness to look into these matters.

Shall I send a SAR see what they have? or just complain straight away to the ombudsman?

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