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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Chezzie vs RBS


Chezzie
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Hi,

 

HELP!! I'm new to this so please excuse my ignorance if I am asking stupid questions. I, like everyone else here have been charged criminal amounts by RBS over the years and I want my money back!

 

I have almost all of my statements for the last 6 years apart for the first 6 months of 2001. I was originally just going to claim from Jan 2002 and forget 2001 but having read some of the comments here I am thinking I should get the statements from the bank before completing my calculations, would you agree?

 

Can I also ask if anyone can clarify a couple of other things:

 

Presumably you can only re-claim overdraft interest that was charged while you were still within your agreed overdraft limit?

 

Can you only reclaim charges made for rejected direct debits if the charge was more than the actual direct debit itself?

 

On some of my statements I have a monthly fee which is obviously just for the pleasure of me keeping my money in their bank + overdraft interest. But I also have a maintenance charge of £28.00 + a returned direct debit charge of £38.00 on top. Can I reclaim the maintenance charge and the direct debit charge?

 

Again, apologies if I am asking too many stupid questions but want to be absolutely sure of what I am doing before I go in guns blazing!!

 

Many thanks in anticipation of any help I can get.

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Guest BlueRuby
I have almost all of my statements for the last 6 years apart for the first 6 months of 2001. I was originally just going to claim from Jan 2002 and forget 2001 but having read some of the comments here I am thinking I should get the statements from the bank before completing my calculations, would you agree?

 

Yes, I think you should get all your statements back to when the account was opened!

Presumably you can only re-claim overdraft interest that was charged while you were still within your agreed overdraft limit?

 

I'm not sure what you mean by this but I would do the spreadsheet and claim the overdraft interest. The spreadsheet will do it for you!

 

Can you only reclaim charges made for rejected direct debits if the charge was more than the actual direct debit itself?

 

No, no, no, you are way too nice! Just reclaim the charges - they are all unlawful!

 

On some of my statements I have a monthly fee which is obviously just for the pleasure of me keeping my money in their bank + overdraft interest. But I also have a maintenance charge of £28.00 + a returned direct debit charge of £38.00 on top. Can I reclaim the maintenance charge and the direct debit charge?

 

If you have a Royalties account you cannot claim back the fee for that. But you certainly can claim back the maintenance charge and returned DD charge!

 

Keep us posted and good luck, not that you'll need it. If you need any more help just ask :) :)

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good answers ;)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Thanks for your help guys.

I only need 6 months worth of statements as I've got all the rest so can I just change the letter provided in the library but change it a wee bit to request the dates I am missing or would I be just as well getting the whole 6 years worth? (actually, ignore that question, it's the same cost no matter how many years I'm asking for isnt it)

 

No doubt I'll be back soon asking more daft questions!!

 

Chezzie

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Thanks for your help guys.

I only need 6 months worth of statements as I've got all the rest so can I just change the letter provided in the library but change it a wee bit to request the dates I am missing or would I be just as well getting the whole 6 years worth? (actually, ignore that question, it's the same cost no matter how many years I'm asking for isnt it)

 

No doubt I'll be back soon asking more daft questions!!

 

Chezzie

 

Not relly daft questions.........but the answers are here either in the Faqs or within other posters threads !!

 

;)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 2 months later...

Help ma boab!

 

Sent initial letter requesting £3013.88 taken from my account in charges over the last 6 years be refunded to me.

 

Have returned from hols to find a letter (obviously same letter as some of you guys have received) from bank stating the same stuff "we do not accept the OFT's findings blah, blah, blah so you aint getting no money!"

 

I was a bit hesitant to proceed but having read some of the other threads from people who had received the same letter I'm trying to pluck up the courage to keep going (although concerned about court costs), any words of encouragement?

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You want words of encouragement?????

 

THEY HAVE GOT YOUR MONEY. And the law says you are entitled to it back.

 

end of.

 

 

 

GERRINTAE THEM!

 

j

1/9/06 RBS claim #1

8/11/06 - claim settled

17/11 claim #2 started - incl creditcard

30/11 - CC statements received

31/11 - Prelims issued - RBS paying up, only M/C to go)

 

If any of my advice/ info has been helpful, please click the scales:D

 

Please also remember that any advice is given from my own experience and in good faith as a lay person. If in doubt, please contact a qualified professional:)

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Straight to the point

but absolutely spot on !!:D

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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