Patricia Pearl - Small Claims Procedure - A Practical Guide


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Last Will and Testament Kit


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BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

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Thread: Chezzie vs RBS

  1. #1
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    Default Chezzie vs RBS

    Hi,

    HELP!! I'm new to this so please excuse my ignorance if I am asking stupid questions. I, like everyone else here have been charged criminal amounts by RBSicon over the years and I want my money back!

    I have almost all of my statements for the last 6 yearsicon apart for the first 6 months of 2001. I was originally just going to claim from Jan 2002 and forget 2001 but having read some of the comments here I am thinking I should get the statements from the bank before completing my calculations, would you agree?

    Can I also ask if anyone can clarify a couple of other things:

    Presumably you can only re-claim overdrafticon interest that was charged while you were still within your agreed overdraft limit?

    Can you only reclaim charges made for rejected direct debits if the charge was more than the actual direct debiticon itself?

    On some of my statements I have a monthly fee which is obviously just for the pleasure of me keeping my money in their bank + overdraft interest. But I also have a maintenance charge of £28.00 + a returned direct debit charge of £38.00 on top. Can I reclaim the maintenance charge and the direct debit charge?

    Again, apologies if I am asking too many stupid questions but want to be absolutely sure of what I am doing before I go in guns blazing!!

    Many thanks in anticipation of any help I can get.





  2. #2
    BlueRuby
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    Default Re: Chezzie vs RBS

    [quote=Chezzie]
    I have almost all of my statements for the last 6 yearsicon apart for the first 6 months of 2001. I was originally just going to claim from Jan 2002 and forget 2001 but having read some of the comments here I am thinking I should get the statements from the bank before completing my calculations, would you agree?


    Yes, I think you should get all your statements back to when the account was opened!

    Presumably you can only re-claim overdrafticon interest that was charged while you were still within your agreed overdraft limit?
    I'm not sure what you mean by this but I would do the spreadsheet and claim the overdraft interest. The spreadsheet will do it for you!

    Can you only reclaim charges made for rejected direct debits if the charge was more than the actual direct debiticon itself?
    No, no, no, you are way too nice! Just reclaim the charges - they are all unlawful!

    On some of my statements I have a monthly fee which is obviously just for the pleasure of me keeping my money in their bank + overdraft interest. But I also have a maintenance charge of £28.00 + a returned direct debit charge of £38.00 on top. Can I reclaim the maintenance charge and the direct debit charge?
    If you have a Royalties account you cannot claim back the fee for that. But you certainly can claim back the maintenance charge and returned DD charge!

    Keep us posted and good luck, not that you'll need it. If you need any more help just ask



  3. #3
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    Default Re: Chezzie vs RBS

    good answers

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  4. #4
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    Default Re: Chezzie vs RBS

    Thanks for your help guys.
    I only need 6 months worth of statements as I've got all the rest so can I just change the letter provided in the library but change it a wee bit to request the dates I am missing or would I be just as well getting the whole 6 yearsicon worth? (actually, ignore that question, it's the same cost no matter how many years I'm asking for isnt it)

    No doubt I'll be back soon asking more daft questions!!

    Chezzie


  5. #5
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    Default Re: Chezzie vs RBS

    Quote Originally Posted by Chezzie
    Thanks for your help guys.
    I only need 6 months worth of statements as I've got all the rest so can I just change the letter provided in the library but change it a wee bit to request the dates I am missing or would I be just as well getting the whole 6 yearsicon worth? (actually, ignore that question, it's the same cost no matter how many years I'm asking for isnt it)

    No doubt I'll be back soon asking more daft questions!!

    Chezzie
    Not relly daft questions.........but the answers are here either in the Faqs or within other posters threads !!



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  6. #6
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    Default Re: Chezzie vs RBS

    Help ma boab!

    Sent initial letter requesting £3013.88 taken from my account in charges over the last 6 yearsicon be refunded to me.

    Have returned from hols to find a letter (obviously same letter as some of you guys have received) from bank stating the same stuff "we do not accept the OFT's findings blah, blah, blah so you aint getting no money!"

    I was a bit hesitant to proceed but having read some of the other threads from people who had received the same letter I'm trying to pluck up the courage to keep going (although concerned about court costs), any words of encouragement?


  7. #7
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    Default Re: Chezzie vs RBS

    You want words of encouragement?????

    THEY HAVE GOT YOUR MONEY. And the law says you are entitled to it back.

    end of.



    GERRINTAE THEM!

    j

    1/9/06 RBS claim #1
    8/11/06 - claim settled
    17/11 claim #2 started - incl creditcard
    30/11 - CC statements received
    31/11 - Prelims issued - RBS paying up, only M/C to go)

    If any of my advice/ info has been helpful, please click the scales

    Please also remember that any advice is given from my own experience and in good faith as a lay person. If in doubt, please contact a qualified professional

  8. #8
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    Default Re: Chezzie vs RBS

    Straight to the point
    but absolutely spot on !!

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