Thread: Cash Genie & Dca

i take back what i said about cash genie!anybody currently in arrears with this company please dont let the account go to the DCA. All of my neighbours have today received letters asking them to confirm where I live!!! and added information of what it was regarding, they are getting reported right now!!!!!! i did go to the CAB in tears but they said my debts arent large enough for their help just told me to report them and send letters out! so anyone reading, BE CAREFUL what a nasty tactic to humiliate you!

They will do anything they can to make you pay the debt back. The cash genie office is near to where I live, its a scummy building and looks quite a small company. Cheap plastic sign on the wall. have you tried contacting your local trading standards?

I'm going to yes, it is so embarrassing, people have been coming round handing the letters back (4 so far). CAB told me to report them but the woman I spoke to wasn't really upto date with things, she wasn't aware of what a payday loan was. Wish i'd never heard of payday loans!

Originally Posted by katpuss

Cash Genie have clearly broken the data protection act by disclosing private information to your neighbours.

If you need help with this you are more than welcome to pm me as I've dealt with this sort of thing before.

Thank you, it was the DCA though who sent the letter though. They're called Hamilton Mccarthy. I will pm you soon thanks

Least thats another thing you can do with trading standards and because people have gave the letters to you, you have proof.

I think we all wish we never heard of payday loans but we will all survive and you know you won't go back. They are fine in the short term if and only if you can afford them but if this is the case, you should'nt need the payday loan anyways.

hi 42man cant find details of them on the internet. The letters they sent were all written on expensive paper & they look pretty legitimate. I have just been advised to report them. It's so embarrassing though, but atleast I have the proof as a couple of neighbours have given them to me (god knows how many people received them!) They obviously know my address just thought they'd embarrass me! Their address was on the letter I will post it when I am home tomorrow.

I too have had this company write to all my neighbours - very embarrassing. I have given them my debit card details to take £20 per month from me on my paydya every month. They have taken just over £400 from me in one go instead of the agreed amount today????? How can I fight this? Please help as I am at my wits end

Phone your bank, tell them to recall the transaction as the account is in dispute. Don't give any other details, they have to refund you. Also report the card as lost so they can't take any payments again. Phone Cash genie and ask for bank details and set up a standing order for £20 a month, that way, its under your control.

Hi, my daughter has had a bad experiance with cash genie today 14/9/09.
she had fell behind with her payments,so agreed to pay £40 per mth from today on a payment plan with them. when she went to the bank this morning she realised they had took £683-. She called me at work in tears,i got straight on the phone to them,but found them rude,argumentative,and they said that the amount they took were charges etc,and that they would not refund the money.
I informed them that my daughter had a payment plan with them,and he said they had decided to take the money anyway. I have told my daughter to call the bank,and request that they recall the transaction as the account is in dispute,i hope this works..........?
These companys are just loan sharks,they get your card details and take what they like,then try to justify it by saying it's charges.:cry:

Originally Posted by Tigger999

I too have had this company write to all my neighbours - very embarrassing. I have given them my debit card details to take £20 per month from me on my paydya every month. They have taken just over £400 from me in one go instead of the agreed amount today????? How can I fight this? Please help as I am at my wits end

It's disgusting isn't it. I rang them and asked why I should cooperate with them after sending out all of these letters after I had tried to set up a payment plan. They claimed it wasn't them even though they had previously said they had 'passed on the debt' to this company. I had this happen a total of 3 times, god knows what the neighbours think!!!! I have opened up a new bank account as I'd got into a bit of a mess with a couple payday loan companies including the infamous toothfairy and have now written to them asking to set up payment plans, but am NOT giving them my bank details, no way! Up to now heard nothing.........

Cash Genie and Hamiltion McCarthy are the same people. Do a search on the on Consumer License Register.

Public Register

There Consumer Credit License Number is 0626604

Their trading companies are Cash Genie, Everyday is Payday and Hamilton McCarthy Legal Recoveries.

What is more revealing and actually very frightening is if you do a whois domain name search on cashgenieloans.co.uk

WHOIS Query

If you then google the people who own Cash Genie domain as per the domain name search you will a huge shock as to these people really are.

See my post directly above. In July they had a journalist investigating them and at the sametime on the 27th July 2009 the Director and Company Secretary resigned.

See here Companies House records for In Time Finance Ltd Companies House number http://wck2.companieshouse.gov.uk/e1...prodorder?ft=1

If you compare the Companies House record to the Consumer Credit License register Public Register Consumer Credit License number 0626604

You will see that those resigned Directors are still on the Consumer Credit License Register.

As a Consumer Credit License is based on individuals proving they are fit and proper people it would seem that they do have an update and valid Consumer Credit License.

None of the people listed on the Consumer Credit License involved in the Company as per Company House records.

So they would appear to be trading without a valid Consumer Credit License

It definitely appears the OFT should be involved.